Top 4641 Information technology manager Jobs in Usa)

ITSM Manager
Starr Companies —New York, NY
- $160,000 - $185,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Senior Operations Executive and Senior IT Manager
PASONA N A, INC. —Carson, CA
- $100,000 - $125,000 a year
- Full-time
- System design
- English
- Continuous improvement
2d
IT Manager
Brose NA —New Boston, MI
- Email
- Mid-level
- Windows
- Databases
Quick Apply
14d
Director, IT Operations & Strategy
ECI Management LLC —Atlanta, GA
- Hybrid work
- Computer Science
- Office
- Presentation skills
- Paid holidays
- Disability insurance
Quick Apply
Sr. Systems Analyst, Hospitality
Kohler —Kohler, WI
- $94,350 - $145,350 a year
- Computer science
- Computer Science
- Bachelor's degree
- Benefits from day one
14d
IT Helpdesk Manager
TopDog Law LLC —Remote
- $120,000 - $140,000 a year
- Full-time
- Remote
- Google Workspace
- 5 years
- Salesforce
- Health savings account
- Disability insurance
Quick Apply
Sr Manager, People Technology
BILL —Remote
- $156,400 - $195,700 a year
- Remote
- Team management
- Mentoring
- Senior level
- Health savings account
- Employee stock purchase plan
Quick Apply
IT Manager (Remote, Part-time)
Field Materials —Remote
- Choose your own hours
- Remote
- Google Workspace
- Mid-level
- Scripting
Director of Information Technology
Red White & Blue Thrift Store —Remote
- $160,000 - $170,000 a year
- Evenings as needed
- Remote
- 3 years
- Driver's License
- Travel
3d
Information Technology Senior Specialist
Qvest US —Remote
- Full-time
- Remote
- Azure
- Computer Science
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
Information Technology Manager
Northeast Bank —Boston, MA
- $140,000 - $160,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Paid time off
Quick Apply
Manager, IT Service Desk
National Hockey League (NHL) —New York, NY
- $140,000 - $160,000 a year
- Hybrid work
- Microsoft Excel
- 5 years
- Senior level
- Commuter assistance
- Paid holidays
12d
Senior Manager, Information Technology
Appian Corporation —McLean, VA
- $125,000 - $250,000 a year
- 5 years
- Office
- Windows
- Employee stock purchase plan
- Disability insurance
Quick Apply
Manager of Information Technology
Silicon Valley Clean Energy Authority —Sunnyvale, CA
- $150,000 - $195,000 a year
- 8 hour shift
- Hybrid work
- Clean driving record
- 7 years
- Ability to walk for extended periods
- AD&D insurance
- Disability insurance
Quick Apply
Senior Manager, Infrastructure & Operations - Americas
Modine Manufacturing Company —Remote
- $129,600 - $1,818,000 a year
- Remote
- Computer Science
- 3 years
- Travel
- Paid parental leave
- Health savings account
Manager, IT Service Delivery
CG Oncology Inc —Remote
- $123,000 - $145,000 a year
- Full-time
- Remote
- Computer Science
- 5 years
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
IT Manager
Children's Aid —New York, NY
- $130,000 - $140,000 a year
- Hybrid work
- Computer Science
- Inventory management
- 5 years
Quick Apply
Systems Engineering Manager - Cloud Operations (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $141,520 - $262,697 a year
- Online Application
- Remote
- Azure
- Computer Science
- DevOps
- 401(k)
Quick Apply
IT Field Services Manager
Radiology Partners —Remote
- Full-time
- Hospital
- Inventory management
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
Senior Information Technology Manager #980
US Senate —Washington, DC
- $143,516 - $195,704 a year
- Extended hours
- Pass drug screening
- High school diploma or GED
- Analysis skills
12d

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information technology manager jobs near usa)

ITSM Manager

Starr Companies -
New York, NY

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Job Details

Full-time
$160,000 - $185,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Computer science
System administration
Computer Science
Enterprise software
Configuration management
Process improvement
Bachelor's degree
ServiceNow
ITIL implementation
Project stakeholder communication
Stakeholder relationship building
Stakeholder management

Full Job Description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

ITSM Manager

Job Summary

The IT Service Management (ITSM) Manager is responsible for leading the organization’s ITSM capabilities, with ServiceNow serving as the core enterprise platform. This role combines ServiceNow platform ownership, people leadership, and strategic vision to drive operational maturity, service quality, and scalable ITSM processes. The ITSM Manager owns the ServiceNow roadmap, governs ITSM processes, and leads a team and partners responsible for platform configuration, adoption, and ongoing improvement.

Key Responsibilities

Lead the design, implementation, and optimization of ITSM processes  using Service Now platform (Incident, Problem, Change, Request, and Configuration Management). 
Provide functional and architectural oversight for ServiceNow enhancements, integrations, and upgrades.
Manage and develop the ITSM / ServiceNow team and oversee vendor partners.
Build ITSM practices  using Service Now plarform to improve our user experience from a delivery of services they receive\request to ultimately empower them towards self-service. Providing them with multiple channels of communication to our platform. Ex. MS teams, Email, Phone, Portal. 
Drive automation and integration between ITSM tools and other enterprise systems. Ex. Workday, Intune, Systrack, Solarwinds. 
Own configuration, administration, and support of the ServiceNow platform;
Partner with business and IT stakeholders to define requirements, drive adoption, and gather feedback for continual service improvement.
Develop actionable dashboards, SLA/KPI metrics, and performance reports leveraging ServiceNow’s reporting capabilities.
Ensure ITSM practices and documentation support regulatory, security, and audit requirements

Required Qualifications

Bachelor’s degree in Information Systems, Computer Science, or equivalent experience.
Demonstrated ServiceNow experience as a platform owner, ITSM lead, or lead administrator in an enterprise environment.
Hands-on knowledge of ServiceNow ITSM and CMDB sufficient to guide technical and process decisions.
Strong understanding of ITIL principles and service management best practices.
Experience leading teams and/or vendors delivering ITSM and ServiceNow services.
Strong stakeholder management, communication, and leadership skills.

Preferred Qualifications

ITIL v4 certification.
ServiceNow certifications (System Administrator, Application Developer, or Implementation Specialist).
Experience deploying or scaling ServiceNow in a global or multinational organization.
Familiarity with infrastructure technologies, cloud environments, and enterprise integrations.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Pay: $160,000.00 - $185,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

information technology manager jobs in usa)

ITSM Manager

Senior Operations Executive and Senior IT Manager

IT Manager

Director, IT Operations & Strategy

Sr. Systems Analyst, Hospitality

IT Helpdesk Manager

Sr Manager, People Technology

IT Manager (Remote, Part-time)

Director of Information Technology

Information Technology Senior Specialist

Information Technology Manager

Manager, IT Service Desk

Senior Manager, Information Technology

Manager of Information Technology

Senior Manager, Infrastructure & Operations - Americas

Manager, IT Service Delivery

IT Manager

Systems Engineering Manager - Cloud Operations (Remote)

IT Field Services Manager

Senior Information Technology Manager #980

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