Top 481 Operations lead Jobs in Usa Remote

Support Operations Systems Lead
Anysphere —Remote
- Full-time
- Remote
- Continuous improvement
- Senior level
Operations Lead
CACI —Remote
- $90,300 - $189,600 a year
- Full-time
- Remote
- Java
- SQL
- C++
- Health insurance
12d
Operations and Integration Lead
Transformations Community —Boulder, CO
- $70,000 - $90,000 a year
- Part-time
- Remote
- Google Workspace
- Mid-level
- 4 years
Quick Apply
People Operations Lead
Seer Interactive —Remote
- $100,000 - $115,000 a year
- Full-time
- Remote
- 1 year
- Senior level
- Communication skills
LEAD Global Operations Coordinator
SIL International —Remote
- Full-time
- Google Workspace
- Mid-level
Fractional Supply Chain & Logistics Lead Executive
LYFE Manufacturing —Remote
- Contract
- Remote
- Background check
- Inventory management
- Mid-level
Quick Apply
Business Systems & Operations Lead
Miter —Remote
- $180,000 - $220,000 a year
- Full-time
- Remote
- Office
- Product management
- APIs
- Commuter assistance
- Paid parental leave
Service Desk Lead
Mi-Case —Remote
- $80,000 - $100,000 a year
- Email
- Computer Science
- Databases
- Analysis skills
Operations Team Lead
Wisdom —Remote
- Full-time
- Remote
- Heavy lifting
- Mid-level
- Mentoring
- Health savings account
- Health insurance
Operations Strategy Lead
The RealReal —Phoenix, AZ
- $110,000 - $130,000 a year
- Full-time
- Remote
- 3 years
- Analysis skills
- Travel
Quick Apply
Customer Experience Team Lead
Whatnot —Phoenix, AZ
- $90,000 - $100,000 a year
- Full-time
- Remote
- 5 years
- SQL
- Supervising experience
- Paid parental leave
- Health insurance
Call Center Lead
Sky Resorts —Remote
- $25 - $30 an hour
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Lead Customer Operations Analyst
CDK Global —Remote
- $106,000 - $136,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Health insurance
- Dental insurance
People Operations Lead
Akina Pharmacy —Remote
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Disability insurance
Quick Apply
Inventory Control Lead
FluidStack —Austin, TX
- $130,000 - $180,000 a year
- Email
- Remote
- 5 years
- Warehouse experience
- Fair chance
- Dental insurance
- Paid time off
AI Transformation Lead
Transact Campus —Remote
- $135,000 - $160,000 a year
- Full-time
- Remote
- 5 years
- Senior level
- Communication skills
- Health savings account
- AD&D insurance
Quick Apply
Team Lead - Operations Claims Acquisition
PBA —Remote
- $25 - $29 an hour
- Full-time
- Remote
- Customer service
- Mid-level
- 3 years
- AD&D insurance
- Health insurance
Quick Apply
4d
Standard Operating Procedure Technical Lead Assistance
Compugen Systems, Inc. —Remote
- $35 - $45 an hour
- On call
- Remote
- Mid-level
- Continuous improvement
- Leadership
Quick Apply
Service Desk Lead
Concept Plus —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Dental insurance
Quick Apply
Cyber Operations Lead (#26-111)
Strategic Analysis, Inc. —Washington, DC
- $130,000 - $180,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
Quick Apply
5d

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operations lead jobs near usa remote

Support Operations Systems Lead

Anysphere -
Remote

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Job Details

Full-time

Qualifications

Feature prioritization
Tooling
Workflow management (operations management method)
Operations coordination
Triage
IT system monitoring
Slack
Incident Escalation
Improving operational efficiency
Reporting and dashboarding tools
Taxonomy
Change management
Production systems
Collaboration with product development teams
Continuous improvement
Task prioritization
Incident management operations support
Customer support ticket management
Software documentation
AI-driven automation
Senior level
Escalation handling
Backlog management
Technical Proficiency
Project stakeholder communication
Debugging
Cross-functional communication
Ticketing system technical support
Service level agreement (SLA) management
Stakeholder management

Full Job Description

User Ops · Full-time · Remote

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.

About the role

We’re hiring a Support Operations Systems Lead to help own the systems, workflows, and operating rhythms that keep User Operations running reliably at scale.

This is a hands-on technical support operations role for someone who can move fluidly between live triage of our projects, backlog management of internal requests, systems health, stakeholder communication, and end-to-end program ownership. You’ll work across ticketing workflows, routing logic, queue health, labeling taxonomy, escalation paths, workforce signals, and internal tooling requests.

The ideal person is more technical than a traditional operations lead, more hands-on than a traditional TPM, and less software-engineering-heavy than a dedicated SWE. You should be comfortable investigating messy operational issues, making or coordinating safe system changes, pushing back on unclear requests, and turning recurring problems into durable improvements.

What you’ll do

Own day-to-day operations for core support systems, including ticketing workflows, routing, queues, labels, taxonomy, escalations, and related tooling.
Triage urgent operational issues as they arise, especially when system behavior, workforce distribution, queue health, or SLA risk looks off.
Manage intake, prioritization, and follow-through for systems requests from support managers, TSEs, operations leads, engineering, product, and other internal teams.
Help maintain the team’s roadmap by distinguishing one-off fixes from broader system improvements, surfacing recurring pain points, and pushing back on low-leverage work.
Drive smaller technical and operational programs end-to-end, being responsible for discovery, scoping and execution, rollout, documentation and success metrics.
Partner with engineering, data, IT, and support leaders to debug issues, validate changes, improve monitoring, and prevent repeat failures.
Use Cursor and AI-native workflows to reduce manual toil, investigate issues, summarize signals, draft documentation, test changes, and improve how the team operates.

You may be a fit if

You have experience in support operations, systems operations, technical program management, or a similarly cross-functional technical systems role.
You are comfortable working close to operational systems such as ticketing platforms, routing workflows, queue configuration, labels/taxonomies, dashboards, Slack workflows, and internal tools.
You are technical enough to investigate system issues, read configuration or code, and partner effectively with engineers, even if you are not primarily a software engineer.
You are excellent at triage and prioritization: when several things are broken or ambiguous, you can quickly determine what is urgent, what needs investigation, what needs escalation, and what should become a longer-term fix.
You can own work end to end: clarify the problem, align stakeholders, sequence the work, communicate tradeoffs, launch safely, and measure whether the change worked.
You are comfortable pushing back thoughtfully and can tell stakeholders “not yet,” “not this way,” or “this should be part of a broader fix” while maintaining trust.
You are energized by a role that blends firefighting with systems-building, and you have a strong bias toward action, clarity, and continuous improvement.

Apply Now

Refine Your Search

operations lead jobs in usa remote

Support Operations Systems Lead

Operations Lead

Operations and Integration Lead

People Operations Lead

LEAD Global Operations Coordinator

Fractional Supply Chain & Logistics Lead Executive

Business Systems & Operations Lead

Service Desk Lead

Operations Team Lead

Operations Strategy Lead

Customer Experience Team Lead

Call Center Lead

Lead Customer Operations Analyst

People Operations Lead

Inventory Control Lead

AI Transformation Lead

Team Lead - Operations Claims Acquisition

Standard Operating Procedure Technical Lead Assistance

Service Desk Lead

Cyber Operations Lead (#26-111)

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