Top 305 Care patient services representative Jobs in Utah

Customer Service Representative
CVS Health —Utah
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- No high school diploma
- High school diploma or GED
- Health insurance
- Dental insurance
16h
Patient Service Representative
Intermountain Healthcare —Salt Lake City, UT
- $18.31 - $23.80 an hour
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- High school diploma or GED
4d
Healthcare Call Center Representative (Temp-to-Perm)
Ivy Rehab Network —Salt Lake City, UT
- Full-time
- Remote
- High school diploma or GED
- Ob/Gyn
- 1 year
Quick Apply
Support Representative - Inbound and Outbound Support
Zeel —Utah
- $20 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- 3 years
- Dental insurance
- Paid time off
Quick Apply
3d
Patient Admission Representative
University of Utah Health —Salt Lake City, UT
- Full-time
- Spanish
- Pass drug screening
- HIPAA
- Retirement plan
Prior Authorization Representative I
University of Utah Health —Salt Lake City, UT
- Full-time
- Bilingual
- Anatomy knowledge
- Word processing
- Retirement plan
3d
Patient Service Representative, KidsCare
Intermountain Healthcare —Saratoga Springs, UT
- $18.31 - $23.80 an hour
- Part-time
- Hybrid work
- Word processing
- Computer literacy
- High school diploma or GED
4d
Patient Health Advocate- VBC
Somatus, Inc. —Salt Lake City, UT
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
- Continuing education credits
- Health insurance
Nutrition Care Patient Services Representative
University of Utah Health —Salt Lake City, UT
- PRN
- Pass drug screening
- Inpatient
- Criminal background check
- Retirement plan
8d
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Salt Lake City, UT
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
4d
Patient Service Representitive
Intermountain Healthcare —American Fork, UT
- $18.31 - $23.80 an hour
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- High school diploma or GED
9d
Customer Service Representative (Must work in Arizona Time Zone)
CVS Health —Utah
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
1d
Patient Service Representative - Part Time
Intermountain Surgery Center - Alta View —Sandy, UT
- Part-time
- Surgery
- Mid-level
- High school diploma or GED
Quick Apply
11d
Patient Services – Phone Team Representative
The Eye Institute of Utah —Salt Lake City, UT
- Full-time
- Surgery
- Medical office experience
- Computer skills
- Paid holidays
- Health insurance
Patient Services Representative - Front Desk - Salt Lake City, UT
Gateway Aesthetic Institute & Laser Center —Salt Lake City, UT
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Authorization Representative
Harmony Home Health & Hospice —Murray, UT
- Urgently hiring
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)
IQVIA —Salt Lake City, UT
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
8d
Technical Support Representative
CVS Health —Utah
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
1d
Front Desk - Patient Services Representative - Receptionist
Vista Healthcare —Heber City, UT
- $16 - $21 an hour
- Part-time
- High school diploma or GED
- Clinic
- Driver's License
Quick Apply
Prior Authorization Specialist
Pure Infusion —Sandy, UT
- $24 - $28 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Neurology
Quick Apply

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Customer Service Representative

CVS Health -
Utah

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour
16 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication
AI tools proficiency

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, and doctors, hospitals, and other healthcare providers. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions.

As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.

Key Responsibilities:

Actively listen and be an advocate for customers, understand their needs and provide guidance and support

Resolve customer inquiries and issues efficiently while documenting all interactions.

Educate customers about available resources and assist them in navigating their options.

Anticipate customer needs and provide proactive solutions to enhance satisfaction.

Collaborate with team members and other departments to address service issues and improve outcomes.

Document all customer correspondence and maintain confidential records of patient information.

Utilize AI-enabled tools during training and servicing to improve efficiency, support problem-solving, and enhance customer experience.

Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Your performance will be measured by:

Customer satisfaction with the service you provide.

Demonstrating CVS/Aetna’s Values in Action behaviors include caring, being accountable, innovating with purpose, and prioritizing safety and quality.

Your ability to resolve customer issues the first time they call.

Service with Heart Quality and accuracy of interactions and empathy with customers.

Reporting to work and adhering to your assigned schedule.

Our Leadership and Welcome Teams will help you succeed by providing:

New colleague orientation to learn about our company and your role.

Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported.

A supportive and inclusive culture that will allow for continuous learning and growth.

Ongoing coaching and mentoring support.

Equipment and resources needed to complete assigned work.

Key Competencies and Behavioral Requirements:

Demonstrated empathy and effective communication skills.

Respectful and kind demeanor in all communications while being an advocate for our customers

Strong problem-solving and decision-making abilities.

Ability to manage multiple resources and tasks in a fast-paced environment.

This position pays $18.50/hour.

Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months.

Required Qualifications:

6+ months of customer service experience

Basic computer skills

Must work in Pacific Standard Time in Idaho, Oregon, Washington, or Nevada

Preferred Qualifications:

1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role

1+ years of claims, provider, dental, medical or other related healthcare experience

Microsoft office experience preferred

Education:

High School Diploma, GED, or equivalent experience.

You must have:

Adherence to workplace model and potential telework agreements.

High-speed internet (100 Mbps download | 25 Mbps upload) access with a direct wired ethernet connection to modem/router. Hotspots, Satellite, Fixed Wireless, and WiFi are not permitted.

Willingness to leverage technology and AI as key support tools.

Willingness to work specific hours with flexibility.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

care patient services representative jobs in utah

Customer Service Representative

Patient Service Representative

Healthcare Call Center Representative (Temp-to-Perm)

Support Representative - Inbound and Outbound Support

Patient Admission Representative

Prior Authorization Representative I

Patient Service Representative, KidsCare

Patient Health Advocate- VBC

Nutrition Care Patient Services Representative

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Patient Service Representitive

Customer Service Representative (Must work in Arizona Time Zone)

Patient Service Representative - Part Time

Patient Services – Phone Team Representative

Patient Services Representative - Front Desk - Salt Lake City, UT

Authorization Representative

Pharmacy Tech Support / Call Center Rep (Remote/11am-8pm EST)

Technical Support Representative

Front Desk - Patient Services Representative - Receptionist

Prior Authorization Specialist

I want to receive the latest job alert for care patient services representative in utah

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