Top 729 Customer success director Jobs in Utah

Director of Customer Success
GoodLeap —Salt Lake City, UT
- $150,000 - $220,000 a year
- Full-time
- Remote
- 8 years
- Analysis skills
- Continuous improvement
Quick Apply
2d
Customer Success Director
Simco Electronics —Draper, UT
- Full-time
- Up to 50% travel
- Engineering
- Analysis skills
Quick Apply
Senior Director, Customer Success (RapidScale)
Cox Communications —Salt Lake City, UT
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
10d
Director of Success
Connecteam —Utahn, UT
- $170,000 - $200,000 a year
- Remote
- Mentoring
- Senior level
- Leadership
- Health insurance
- 401(k)
Quick Apply
Director of Procurement
Entrata —Lehi, UT
- $144,000 - $233,000 a year
- Full-time
- Hybrid work
- Mentoring
- Organizational skills
- Contracts
- Health savings account
- Disability insurance
11d
Director Office of Lender Activities
US Assistant Secretary for Housing-Federal Housing Commissioner —Salt Lake City, UT
- $151,661 - $228,000 a year
- Online Application
- Background check
- Pass drug screening
- Office
8d
Director - Strategic Partnerships
BILL —Draper, UT
- $203,000 - $253,800 a year
- Remote
- Presentation skills
- US work authorization
- APIs
- Health savings account
- Employee stock purchase plan
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Director, Data Science
CardWorks Servicing LLC —South Jordan, UT
- $146,409 - $162,676 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
- AD&D insurance
- Paid holidays
Quick Apply
10d
Director SOX & Financial Controls
Merrick Bank —South Jordan, UT
- Full-time
- Hybrid work
- 6 years
- Office
- Finance
- AD&D insurance
- Paid holidays
Quick Apply
HOTEL AREA DIRECTOR OF SALES
Tim Alexander Consulting —Moab, UT
- Full-time
- Background check
- Computer literacy
- Writing skills
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Assistant Director
Discovery Kids Riverton —Riverton, UT
- $17 - $19 an hour
- Full-time
- School experience
- Classroom
- CPR Certification
- Employee discount
Quick Apply
4d
Assistant Director of International Recruitment
University of Utah —Salt Lake City, UT
- $68,000 - $70,000 a year
- Weekends as needed
- Mid-level
- Office
- Master's degree
Client Experience Director
Ottalaus Salon —South Jordan, UT
- $16 - $18 an hour
- Full-time
- Mid-level
- In-person
- Leadership
- 401(k)
Quick Apply
2d
Associate Director, Division Administrator
University of Utah —Salt Lake City, UT
- $112,000 - $143,299 a year
- Weekends as needed
- Sales
- Office
- Master's degree
- Travel reimbursement
1d
Pharmacy Technician
Harmons Grocery —Riverton, UT
- $19.00 - $25.01 an hour
- Weekends as needed
- CPR Certification
- Computer literacy
- Basic math
5d
Associate Veterinarian
Petco —Orem, UT
- Full-time
- Computer skills
- Communication skills
- Entry level
- Health insurance
- 401(k)
Associate Veterinarian
Petco —Midvale, UT
- Full-time
- Computer skills
- Communication skills
- Entry level
- Health insurance
- 401(k)
Associate Veterinarian
Petco —Taylorsville, UT
- Full-time
- Computer skills
- In-person
- Communication skills
- Health insurance
- 401(k)
Staff Engineer Mission Assurance - 9101-2
Northrop Grumman —Roy, UT
- $152,900 - $229,300 a year
- Overtime
- 5 years
- Master's degree
- Bachelor's degree
- Paid holidays
- Disability insurance
1d
Sentinel Strategic Sourcing & DCMA Integration Manager 3 - 15927-1
Northrop Grumman —Roy, UT
- $166,700 - $250,100 a year
- Overtime
- Bachelor of Science
- 3 years
- Master's degree
- Paid holidays
- Disability insurance

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customer success director jobs near utah

Director of Customer Success

GoodLeap -
Salt Lake City, UT

Quick Apply

Job Details

Full-time
$150,000 - $220,000 a year
2 days ago

Qualifications

Managing customer accounts
Customer communication
Customer behavior analysis
Customer relationship building
Customer retention strategy
Managing teams in a customer support role
Team leadership
Enterprise software
Coaching
Presentations for conferences or internal meetings
Business intelligence report generation
Managing clients in a customer support role
Team development
Sales management systems proficiency
Leading team collaboration initiatives
CRM system proficiency
Project leadership
Sales automation technologies
Cross-functional communication
Senior leadership
Team building

Full Job Description

About GoodLeap

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

Director of Customer Success

The Director of Customer Success will play a key leadership role in ensuring GoodLeap’s partners and customers achieve long-term success with our financing platform and technology solutions. This individual will lead customer success initiatives focused on onboarding, adoption, retention, and account growth while building lasting relationships with home improvement contractors, distributors, and strategic partners. The Director of Customer Success will collaborate cross-functionally with Sales, Product, Operations, Marketing, and Executive Leadership to deliver an exceptional customer experience and maximize customer lifetime value.

Essential Job Duties & Responsibilities

Lead and develop the Customer Success team to deliver exceptional service and measurable business outcomes for partners and customers.Design and execute customer success strategies that improve onboarding, product adoption, customer engagement, retention, and expansion opportunities.
Build strong relationships with home improvement contractors, distributors, and strategic partners, serving as a trusted advisor throughout the customer lifecycle.
Develop customer health metrics, success plans, and performance reporting to proactively identify opportunities and mitigate risk.
Partner closely with Sales to ensure seamless customer handoffs and successful implementation of new accounts.
Collaborate with Product, Engineering, and Operations teams to communicate customer feedback and influence product enhancements.
Drive customer education initiatives, training programs, and best practices that maximize platform utilization and partner success.
Analyze customer success metrics, renewal rates, satisfaction scores, and operational performance to develop strategic recommendations.
Resolve complex customer escalations while maintaining high levels of customer satisfaction and loyalty.
Continuously improve customer success processes, systems, and workflows to support company growth and operational excellence.
Present customer success insights and strategic recommendations to executive leadership while contributing to long-term business planning.

Required Skills, Knowledge & Abilities

Minimum 8 years of experience:

Leading Customer Success, Account Management, Client Services, or Relationship Management teams within fintech, SaaS, financial services, or technology organizations.
Managing enterprise customer relationships and delivering measurable improvements in customer retention and satisfaction.
Developing scalable customer success strategies and operational processes.
Strong leadership and coaching abilities with experience building high-performing teams.
Excellent verbal, written, and presentation skills with the ability to communicate effectively across all organizational levels.
Experience working with CRM platforms such as Salesforce, customer success platforms, and business intelligence tools.
Strong analytical and problem-solving skills with a data-driven approach to customer engagement.
Highly organized with exceptional project management and prioritization abilities.
Customer-focused, proactive, and capable of managing multiple priorities in a fast-paced environment.
Able to work independently while collaborating effectively across cross-functional teams.

Quick Apply

Refine Your Search

customer success director jobs in utah

Director of Customer Success

Customer Success Director

Senior Director, Customer Success (RapidScale)

Director of Success

Director of Procurement

Director Office of Lender Activities

Director - Strategic Partnerships

Director, Data Science

Director SOX & Financial Controls

HOTEL AREA DIRECTOR OF SALES

Assistant Director

Assistant Director of International Recruitment

Client Experience Director

Associate Director, Division Administrator

Pharmacy Technician

Associate Veterinarian

Associate Veterinarian

Associate Veterinarian

Staff Engineer Mission Assurance - 9101-2

Sentinel Strategic Sourcing & DCMA Integration Manager 3 - 15927-1

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