Top 27 customer support coordinator Jobs in utah

Service Administrative Coordinator (Remote: AZ, ID, MT, NM, NV, OR, UT, WA, WY)
Belimed —Washington, UT
- $25 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Research
- Mid-level
- Health insurance
- Dental insurance
Client Experience Coordinator
Acquisition.com —Salt Lake City, UT
- $55,000 - $70,000 a year
- Full-time
- Remote
- Mid-level
- Travel
- Communication skills
- Health savings account
- Paid holidays
Customer Success Coordinator (Remote)
FMG Suite —Sandy, UT
- $38,000 - $40,000 a year
- Full-time
- Remote
- Writing skills
- Computer skills
- 2 years
- Health savings account
- AD&D insurance
4d
Client Services and Marketing Coordinator
Scott-Prosser Financial Group —Saint George, UT
- $24 - $28 an hour
- Full-time
- Background check
- Writing skills
- Office
- Health insurance
- 401(k)
Quick Apply
Account Coordinator (Bilingual-Spanish)
Husqvarna —North Salt Lake, UT
- Full-time
- Microsoft Outlook
- Marketing
- Mid-level
- Opportunities for advancement
Client Services Coordinator / Intake Specialist
Christensen Law —Salt Lake City, UT
- $18 - $30 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Paid time off
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3d
Account Coordinator, Infusion
HemaSource Inc. —Salt Lake City, UT
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- 5 years
- Health savings account
- Paid holidays
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Employer Benefits Account Coordinator
SimplyInsured —Salt Lake City, UT
- $16 - $17 an hour
- Remote
- Sales
- 1 year
- Communication skills
- Health insurance
- Dental insurance
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11d
Associate Clinical Admin Coordinator
Optum —Layton, UT
- $16.15 - $28.80 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
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Service Coordinator
Commercial Mechanical Systems & Services —Salt Lake City, UT
- $22 - $28 an hour
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
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Customer Support & Testing Coordinator
Prov Inc —Sandy, UT
- $16 - $19 an hour
- Multiple hires
- Bilingual
- No experience needed
- Office
- Paid training
- Paid holidays
Quick Apply
Customer Coordinator
Ikea us —Draper, UT
- $19.96 - $28.20 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
3d
After Hours Care Coordinator
Home Helpers Home Care —Layton, UT
- $16 - $18 an hour
- Part-time
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- Health insurance
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Customer Experience Coordinator - Part Time
Odyssey House Inc. —Salt Lake City, UT
- $19.23 an hour
- Part-time
- Background check
- Mid-level
- Residential
- 403(b) matching
- Paid time off
Quick Apply
Client Coordinator
Ernest —Salt Lake City, UT
- $24 - $26 an hour
- Full-time
- Writing skills
- Basic math
- ERP systems
Outreach Coordinator
University of Utah Health —Salt Lake City, UT
- $50,000 - $54,000 a year
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Retirement plan
Outreach Coordinator
University of Utah —Salt Lake City, UT
- $50,000 - $54,000 a year
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Retirement plan
Client Success Coordinator
Advanced Mobile IV —Saint George, UT
- Part-time
- Entry level
Quick Apply
Reservations Coordinator
National Ability Center —Park City, UT
- $20 - $22 an hour
- Weekends as needed
- Background check
- Working with individuals with disabilities
- US work authorization
- 403(b) matching
- Health savings account
Advanced Associate, Candidate Relations Coordinator
Pearson —Lehi, UT
- $19.50 an hour
- Full-time
- Microsoft Excel
- No high school diploma
- Mid-level

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Service Administrative Coordinator (Remote: AZ, ID, MT, NM, NV, OR, UT, WA, WY)

Belimed -
Washington, UT

Apply Now

Job Details

Full-time
$25 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
401(k) matching

Qualifications

Contract management
Database systems
Microsoft Outlook
Phone communication
Administrative experience
Cross-functional collaboration
Technical Proficiency
Cross-functional communication
Client interaction via phone calls

Full Job Description

Service Administrative Coordinator (Remote: AZ, ID, MT, NM, NV, OR, UT, WA, WY)

Employer
SteelcoBelimed Inc.

Location
Utah
Arizona
New Mexico
Wyoming
Washington
Oregon
Montana
Idaho
Nevada

Department
Service Operations

Type of work
Full-time

Type of contract
Unlimited

Compensation
$25.00 / hour

SteelcoBelimed, established in 2024 from Steelco and Belimed, leads in advanced cleaning and sterilization solutions. Our motto, ‘Innovate with confidence’, drives us to meet customer needs with cutting-edge products and services. We are your ideal partner for tailored, end-to-end sterile workflow solutions, thanks to a dynamic product range focused on reliability and efficiency. We are setting new benchmarks, ensuring our solutions meet and exceed our customers’ ever-changing requirements.

We believe that winning teams are the key to our success. In SteelcoBelimed you will work in an international, open-minded and hands-on team in a growing industry, committed to improving the health of our society. Apply for this challenging role and join our team in the US.

Your responsibilities

As a Service Administrative Coordinator you will coordinate field service resources to deliver exceptional service to all SteelcoBelimed customers in your assigned zone(s). You will play a key role in assisting field service with part identification, part order processing and maintenance of technicians’ stock. You will also provide an audit of completed work orders as well as maintain the service database by entering and updating customer accounts and equipment information.

While standard work hours will be Monday-Friday, 8:00am-5:00pm Pacific, you will partner with other Coordinators to share responsibility for rotation of on-call coverage. This includes a periodic one week on-call schedule of nights, weekend, and holiday hours at which time your schedule may shift.

Additionally you will have the opportunity to travel occasionally (1-2 times per year) to our US headquarters in Charleston, SC for training and team development.

Receive and evaluate trouble calls from customer and field technicians via phone and email
Provide first level support to customers and field personnel by assisting with identification, evaluation, and resolution of service and operational issues with the equipment
Escalate more complex service and operational issues to Level II technical support and leadership where necessary
Process the dispatch in the system for calls requiring on-site support to resolve issues, including collecting equipment information, checking warranty and/or contract status and collecting payment information from the customer for the service call
Escalate missing warranty/contract data from Account Support Coordinator team
Communicate pertinent service information and coordinate with service technicians to ensure all service activities are accomplished per SteelcoBelimed’s commitments to the customer
Schedule, communicate and update customers regarding current requests for service & scheduled maintenance
Maintain the schedule (work, vacation, time off, etc.) for all service technicians
Provide clients with information on installed equipment, contract coverage, service costs and service history
Manage customer expectations and commitments in a professional manner
Assist internal customers with part orders
Provide timely and accurate part identification and delivery times for service technicians
Keep current on part documentation by utilizing service systems to research part application
Communicate part issues quickly to management for resolution
Support service technicians with inventory control, including yearly inventory audit
Audit work orders to technically complete status
Identify work order information issues from COGI report

Your profile

High school diploma/GED or equivalent
Minimum of 2 years customer service/administrative experience in a business-to-business or field service environment
1 – 2 years part department experience or part related customer service experience
Experience in highly detailed work involving data entry, contracts, billing, etc.
Innovative, and flexible, with the ability to work in a matrix environment
Excellent customer communication skills with professional level verbal (extensive phone work is required) and written skills
Demonstrated success working in a cohesive, collaborative and supportive cross-functional team to achieve shared goals
Strong planning, scheduling, and organizational skills
Excellent time management skills and the ability to prioritize effectively
Proficiency with software to include MS Office Suite with emphasis in Outlook, Excel, Word; communication software and database applications
Strong analytical/critical thinking skills and active listening/comprehension skills
Proven ability in the technical understanding of part functions
Basic web-based program knowledge, with the ability to read and identify equipment status and apply the correct processes to resolve issues
Ability to define and resolve problems, research, and collect data, establish facts and draw valid conclusions
Willing and able to periodically rotate to a later shift that includes on-call technical support and dispatch coverage during nights, weekends, and holidays
Ability to travel to US headquarters 1-2 times per year

Our offer

As a full-time team member, you will be eligible for our excellent benefits package to include medical, dental, vision, life and disability insurances, 401(k) with a company match, multiple paid time off programs, flexible work from home options and more!

Join our team and take your career further.

APPLY ONLINE NOW

SteelcoBelimed, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. EOE

Resume submittals from individual recruiters or third party recruiting agencies are not approved for this opportunity.

Belimed AG processes personal data in accordance with the Belimed privacy statement available under: https://www.belimed.com/en/privacy-statement.

USA
Human Resources

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Refine Your Search

customer support coordinator jobs in utah

Service Administrative Coordinator (Remote: AZ, ID, MT, NM, NV, OR, UT, WA, WY)

Client Experience Coordinator

Customer Success Coordinator (Remote)

Client Services and Marketing Coordinator

Account Coordinator (Bilingual-Spanish)

Client Services Coordinator / Intake Specialist

Account Coordinator, Infusion

Employer Benefits Account Coordinator

Associate Clinical Admin Coordinator

Service Coordinator

Customer Support & Testing Coordinator

Customer Coordinator

After Hours Care Coordinator

Customer Experience Coordinator - Part Time

Client Coordinator

Outreach Coordinator

Outreach Coordinator

Client Success Coordinator

Reservations Coordinator

Advanced Associate, Candidate Relations Coordinator

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