Top 2 Delivery analyst Jobs in Utah

Analyst, Client Delivery
Intercontinental Exchange Holdings, Inc. —Provo, UT
- Overtime
- Mid-level
- Quality control
- 2 years
Data Engineer - Project Delivery Analyst
Deloitte —Salt Lake City, UT
- $57,300 - $95,500 a year
- Full-time
- Computer Science
- SQL
- Analysis skills

More jobs to discover

Find similar jobs that you might be interested in.

Data Engineer - Project Delivery Analyst
Deloitte —Salt Lake City, UT
Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including…
$57,300 - $95,500 a year

I want to receive the latest job alert for delivery analyst in utah

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

delivery analyst jobs near utah

Delivery Analyst jobs in Remote

Healthcare Data Analyst jobs in Georgia

Data Analyst jobs in Olathe, KS

Delivery Analyst jobs in Bellevue, WA

Amazon Delivery jobs in Romulus, MI

Crime Analyst jobs in Indiana

Delivery Analyst jobs in Los Angeles, CA

Delivery Analyst jobs in Dallas, TX

Delivery Analyst jobs in New York, NY

Soc Analyst jobs in Miami, FL

Delivery Analyst jobs in Phoenix, AZ

Data Analyst jobs in New York, NY

Delivery Analyst jobs in Saint Paul, MN

Amazon Delivery jobs in Miami, FL

Analyst, Client Delivery

Intercontinental Exchange Holdings, Inc. -
Provo, UT

Apply Now

Job Details

Full-time

Qualifications

Project team coordination
Feature validation testing
Knowledge management
Sales support
Client onboarding
Bug Tracking (Quality assurance practices)
Requirements design
IT user and group management
Operations coordination
Software implementation
Configuration management
Bug Reporting (Quality assurance practices)
Training material drafting
Mid-level
Incident Escalation
User training (technical support)
Mortgage industry
IT infrastructure
Collaboration with product development teams
System validation
Quality control
SaaS platforms
Data access controls implementation
Customer service knowledge base
Schema mapping design
System deployment
Operational excellence initiatives
Access control management
Business requirements
Online help documentation

Full Job Description

Overview:

Job Purpose

ICE Mortgage Technology is seeking a technically skilled Analyst, Client Delivery to execute the hands-on provisioning and configuration work required to onboard new mortgage technology clients. This role is primarily keyboard-driven — the Analyst will directly build out client environments, apply base-level system configurations, and perform validation testing to ensure each environment is ready for handoff to Professional Services. Working closely with the Manager of Client Delivery and cross-functional teams, the Analyst translates deployment specifications into correctly configured client instances. The ideal candidate is technically precise, comfortable working inside complex SaaS platforms, and takes ownership of the quality of every environment they touch.

Responsibilities

Client Delivery Support
- Support the full lifecycle of client delivery from contract execution through environment handoff to Professional Services, ensuring adherence to defined timelines, milestones, and quality standards.
- Execute onboarding playbooks, checklists, and runbooks that standardize the provisioning and configuration process across all product lines.
- Assist with escalation coordination for onboarding-related issues, working cross-functionally with Engineering, Product, and Client Support to facilitate resolution.
Environment Readiness & Configuration
- Assist in the provisioning of client environments, ensuring all infrastructure, access controls, and security configurations meet organizational and client-specific requirements.
- Execute base-level configurations (system settings, workflows, user roles, integrations, and data mappings) accurately for each client instance prior to handoff to Professional Services.
- Perform pre-handoff validation procedures, including configuration checklists and quality assurance checkpoints to ensure environment readiness.
- Document configuration steps and contribute to efforts to reduce manual provisioning effort over time.
Configuration Quality & Documentation
- Perform hands-on configuration testing and validation across all provisioned environments prior to handoff, verifying system settings, workflows, user roles, integrations, and data mappings against deployment specifications.
- Identify and resolve configuration discrepancies during pre-handoff QA, documenting defects and working with the Manager and Engineering contacts to correct issues before environments are released to Professional Services.
- Maintain accurate configuration logs and runbook documentation for each client engagement, capturing all settings applied, deviations from standard configurations, and any open items at the point of handoff.
Cross-Functional Collaboration
- Collaborate with Sales and internal stakeholders to gather and document client-specific configuration requirements, translating scope into actionable deployment tasks.
- Support the structured handoff of provisioned and configured client environments to Professional Services, ensuring all base-level configurations are validated and documented.
- Provide feedback to the Manager, Client Delivery on recurring configuration challenges, documentation gaps, and process improvement opportunities surfaced during onboarding.
- Assist in the development and delivery of client-facing onboarding documentation, training materials, and welcome communications.
Ongoing Environment Support
- Provide ongoing environment administration support to Professional Services throughout the implementation lifecycle, including user provisioning, access management, and system-level configuration changes.
- Process requests from Professional Services for updated configurations, environment adjustments, and deployment of additional settings as implementation requirements evolve.
- Maintain documentation of all post-handoff configuration changes and environment modifications to ensure a complete audit trail and support knowledge transfer.

Knowledge and Experience

2+ years of experience in client delivery, implementation support, technical operations, or a related role within a SaaS or mortgage technology environment.
Demonstrated experience executing environment provisioning, system configuration, or deployment workflows in a SaaS platform.
Ability to follow and contribute to standardized onboarding methodologies, playbooks, and checklists.
Strong organizational and project coordination skills with experience supporting multiple concurrent client engagements.
Comfort working directly inside SaaS platforms to apply configurations, troubleshoot settings, and validate system behavior — this is a hands-on technical role.
Strong written and verbal communication skills with the ability to engage effectively with both technical teams and internal stakeholders.

Preferred Knowledge and Experience

Experience with ICE Mortgage Technology products (Encompass, MSP, Servicing, MLS, or related platforms).
Familiarity with configuration management tools or structured deployment workflows.
Experience contributing to knowledge base development or client self-service enablement efforts.
Background in operational process improvement or continuous improvement methodologies.

-: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Apply Now

Refine Your Search

delivery analyst jobs in utah

Analyst, Client Delivery

Data Engineer - Project Delivery Analyst

More jobs to discover

I want to receive the latest job alert for delivery analyst in utah

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected