Top 30 Health advocate Jobs in Utah

Customer Service Representative
CVS Health —Utah
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- No high school diploma
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Medical Support Assistant (MSA) – Remote
MTCI Healthcare Services —Salt Lake City, UT
- $22 - $27 an hour
- Contract
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —Utah
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
Quality Partner
Intermountain Healthcare —Murray, UT
- $37.87 - $59.63 an hour
- Full-time
- Hybrid work
- Hospital
- Mid-level
- 3 years
3d
Remote Senior Outreach Specialist (Advocate)
Centauri Health Solutions —Utah
- $17.00 - $25.15 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- Computer skills
- Paid training
- Wellness program
Quick Apply
Healthcare Call Center Representative (Temp-to-Perm)
Ivy Rehab Network —Salt Lake City, UT
- Full-time
- Remote
- High school diploma or GED
- Ob/Gyn
- 1 year
Quick Apply
Behavioral Health Utilization/Authorization Specialist
Threshold Billing Solutions —Sandy, UT
- $47,000 - $57,000 a year
- Full-time
- Google Workspace
- Addiction Medicine
- Licensed Clinical Social Worker
- Disability insurance
- Health insurance
Quick Apply
Customer Advocate Specialist I
University of Utah Health —Salt Lake City, UT
- Full-time
- Bilingual
- Microsoft Outlook
- Computer literacy
- Retirement plan
Patient Access Specialist (Inbound)
SmithRx —Lehi, UT
- $23 an hour
- Call employer
- Hybrid work
- Google Workspace
- HIPAA
- Windows
- Commuter assistance
- Paid parental leave
Quick Apply
Intake Customer Care Advocate
JQ MEDICAL —Midvale, UT
- $20 - $23 an hour
- Full-time
- HIPAA
- Mid-level
- 3 years
- Paid holidays
- Dental insurance
Customer Care Advocate (ReSupply Operations)
JQ MEDICAL —Midvale, UT
- $18 - $22 an hour
- Full-time
- Hospitality
- High school diploma or GED
- Conflict management
Remote Bilingual Disability Specialist (Advocate)
Centauri Health Solutions —Utah
- $17.00 - $25.15 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- Computer skills
- Paid training
- Wellness program
Quick Apply
Seasonal Bilingual Agent Support Representative (Remote - UT)
HealthSherpa —Utah
- $16 - $18 an hour
- Full-time
- Remote
- Background check
- Spanish
- 3 years
- Paid training
- Health insurance
Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)
Conduent State Healthcare, LLC —Utah
- $17.50 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- Paid training
- Paid holidays
5h
Prior Authorization Representative I
University of Utah Health —Salt Lake City, UT
- Full-time
- Bilingual
- Anatomy knowledge
- Word processing
- Retirement plan
8d
Patient Billing Associate
University of Utah Health —Salt Lake City, UT
- Full-time
- Bilingual
- Pass drug screening
- Mid-level
- Retirement plan
13d
Authorization Representative
Harmony Home Health & Hospice —Murray, UT
- Urgently hiring
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
Specialty Pharmacy Access Coordinator (Employee Benefits)
Leavitt Group —Salt Lake City, UT
- Full-time
- Spanish
- Google Workspace
- Mid-level
Quick Apply
Remote Bilingual Senior Outreach Specialist (Advocate)
Centauri Health Solutions —Utah
- $17.00 - $25.15 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- Paid training
- Wellness program
Quick Apply
Temporary Customer Service Professional I
Cambia Health Solutions —Salt Lake City, UT
- $19.00 - $22.25 an hour
- Overtime
- Background check
- Basic math
- High school diploma or GED
- Work from home
- Opportunities for advancement

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Customer Service Representative

CVS Health -
Utah

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication
AI tools proficiency

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, and doctors, hospitals, and other healthcare providers. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions.

As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.

Key Responsibilities:

Actively listen and be an advocate for customers, understand their needs and provide guidance and support

Resolve customer inquiries and issues efficiently while documenting all interactions.

Educate customers about available resources and assist them in navigating their options.

Anticipate customer needs and provide proactive solutions to enhance satisfaction.

Collaborate with team members and other departments to address service issues and improve outcomes.

Document all customer correspondence and maintain confidential records of patient information.

Utilize AI-enabled tools during training and servicing to improve efficiency, support problem-solving, and enhance customer experience.

Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Your performance will be measured by:

Customer satisfaction with the service you provide.

Demonstrating CVS/Aetna’s Values in Action behaviors include caring, being accountable, innovating with purpose, and prioritizing safety and quality.

Your ability to resolve customer issues the first time they call.

Service with Heart Quality and accuracy of interactions and empathy with customers.

Reporting to work and adhering to your assigned schedule.

Our Leadership and Welcome Teams will help you succeed by providing:

New colleague orientation to learn about our company and your role.

Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported.

A supportive and inclusive culture that will allow for continuous learning and growth.

Ongoing coaching and mentoring support.

Equipment and resources needed to complete assigned work.

Key Competencies and Behavioral Requirements:

Demonstrated empathy and effective communication skills.

Respectful and kind demeanor in all communications while being an advocate for our customers

Strong problem-solving and decision-making abilities.

Ability to manage multiple resources and tasks in a fast-paced environment.

This position pays $18.50/hour.

Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months.

Required Qualifications:

6+ months of customer service experience

Basic computer skills

Must work in Pacific Standard Time in Idaho, Oregon, Washington, or Nevada

Preferred Qualifications:

1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role

1+ years of claims, provider, dental, medical or other related healthcare experience

Microsoft office experience preferred

Education:

High School Diploma, GED, or equivalent experience.

You must have:

Adherence to workplace model and potential telework agreements.

High-speed internet (100 Mbps download | 25 Mbps upload) access with a direct wired ethernet connection to modem/router. Hotspots, Satellite, Fixed Wireless, and WiFi are not permitted.

Willingness to leverage technology and AI as key support tools.

Willingness to work specific hours with flexibility.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

health advocate jobs in utah

Customer Service Representative

Medical Support Assistant (MSA) – Remote

Call Center Representative – Medicaid Member Support

Quality Partner

Remote Senior Outreach Specialist (Advocate)

Healthcare Call Center Representative (Temp-to-Perm)

Behavioral Health Utilization/Authorization Specialist

Customer Advocate Specialist I

Patient Access Specialist (Inbound)

Intake Customer Care Advocate

Customer Care Advocate (ReSupply Operations)

Remote Bilingual Disability Specialist (Advocate)

Seasonal Bilingual Agent Support Representative (Remote - UT)

Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)

Prior Authorization Representative I

Patient Billing Associate

Authorization Representative

Specialty Pharmacy Access Coordinator (Employee Benefits)

Remote Bilingual Senior Outreach Specialist (Advocate)

Temporary Customer Service Professional I

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