Top 1484 Lead director, commercial member experience Jobs in Utah

Lead Director, Commercial Member Experience
CVS Health —Salt Lake City, UT
- $100,000 - $231,540 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Organizational skills
- Fair chance
- Health insurance
- Dental insurance
11d
Lead Director, Head of Product Execution
CVS Health —Salt Lake City, UT
- $100,000 - $231,540 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Fair chance
- Health insurance
- Dental insurance
12d
Landscape Maintenance Crew Leader
Three Men & A Shovel Landscaping, LLC —Hyde Park, UT
- $24 - $26 an hour
- Extended hours
- Mid-level
- Driver's License
- Supervising experience
- Paid time off
- Employee discount
Quick Apply
Sourcing Manager - Engineering & Construction
Dyno Nobel —Salt Lake City, UT
- 5 years
- Business development
- Organizational skills
- Paid parental leave
- Health savings account
Fire Alarm Foreman
Fire Engineering Company, Inc. —Salt Lake City, UT
- Up to $43 an hour
- Full-time
- Clean driving record
- Up to 50% travel
- System design
- Health savings account
- Health insurance
Quick Apply
Truck Driver Class A
Savage Sweets —Saint George, UT
- $1,500 - $1,800 a week
- Online Application
- Customer service
- CDL A
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
CMM Programmer
Williams International —Ogden, UT
- $22.60 - $38.00 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Relocation assistance
Quick Apply
HVAC Service Lead
SameDay Heating and Air —Salt Lake City, UT
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
CDL Trucker needed
SILVERSPUR CONSTRUCTION —Herriman, UT
- $25 - $29 an hour
- Full-time
- Clean driving record
- Customer service
- CDL A
- Paid training
- Health insurance
Quick Apply
Journeyman Electrician
Mogensen Electric Inc. —Cedar City, UT
- $30 - $40 an hour
- Full-time
- Construction site
- Mid-level
- Residential
- Paid time off
Quick Apply
10d
Finish Carpenter/ Working Foreman
Cheney Brothers Construction Inc —Ogden, UT
- $25 - $35 an hour
- Full-time
- Carpentry
- Microsoft Outlook
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Truck Driver Class A
Savage Sweets —Saint George, UT
- $1,500 - $1,800 a week
- Online Application
- Customer service
- CDL A
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
DAS Foreman / Lead Tech
Anchor Com, LLC —North Salt Lake, UT
- $24 - $35 an hour
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
11d
Commercial Superintendent / Quality Control
Allied Painters Inc. —Layton, UT
- $28 - $35 an hour
- Full-time
- Spanish
- Construction site
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Truck Driver Class A
Savage Sweets —Cedar City, UT
- $1,500 - $1,800 a week
- Online Application
- Customer service
- CDL A
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
Plumbing sales service technician
Elevation Plumbing Heating And Air —West Valley City, UT
- $90,000 - $180,000 a year
- Full-time
- Heavy lifting
- Construction site
- Basic math
- Fuel card
- Flexible schedule
Quick Apply
Journeyman Electrician
OLSEN ELECTRIC —Ogden, UT
- From $45 an hour
- Full-time
- Mid-level
- Residential
- Fair chance
- Referral program
Quick Apply
Journeyman Electrician - UPDATED PAY RATES!
Encore Electric, Inc —Salt Lake City, UT
- Full-time
- Construction site
- Mid-level
- Associate's degree
- Disability insurance
- Health insurance
Quick Apply
Compliance Officer SR
Utah State University —Logan, UT
- Online Application
- Management
- HIPAA
- Office
9d
Lead Fence Technician
United Site Services —Magna, UT
- $22.80 - $31.92 an hour
- Full-time
- Construction site
- Customer service
- Mid-level
- Health savings account
- AD&D insurance

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lead director, commercial member experience jobs near utah

Lead Director, Commercial Member Experience

CVS Health -
Salt Lake City, UT

Apply Now

Job Details

Full-time
$100,000 - $231,540 a year
11 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Collaboration with product development teams
Leading team collaboration initiatives
Product strategy
Cross-functional team management
Project stakeholder communication
Cross-functional communication
Stakeholder management

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Lead Director, Member Experience is responsible for shaping the experience strategy and portfolio presentation approach for new and enhanced payor-focused products and capabilities, with a particular emphasis on member-facing communications as a core part of the end-to-end experience. This role drives consistency in how experiences are designed, communicated, and represented across the portfolio, ensuring that product experiences and member communications work together to support clarity, engagement, and adoption. Serving as a cross-functional leader across product, design, marketing, and communications partners, this role sets strategic direction, priorities, and requirements while orchestrating aligned execution across teams.

**The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location

Key Responsibilities

Define and drive a consistent member experience strategy across the payor product portfolio, ensuring experiences are cohesive, intuitive, and aligned to customer and business needs
Elevate member communications as a core component of product orchestration, ensuring communications are clear, connected, and integrated into the broader member experience
Partner with product owners, design, marketing, and leadership to align experience strategy, communication priorities, and portfolio direction
Drive consistency in how products and experiences are represented across the portfolio, including experience principles, communication patterns, and member-facing interactions
Serve as a strategic liaison across teams to translate product and experience priorities into clear asks, direction, and execution requirements
Guide cross-functional alignment on priorities, dependencies, and sequencing related to member experience and communications
Influence development of experience frameworks, communication approaches, design guidance, and supporting materials that improve usability, engagement, and consistency
Identify opportunities to improve how members understand, navigate, and engage with products and capabilities across the broader portfolio
Support strategic initiatives across the product organization that strengthen experience quality, communication effectiveness, and cross-functional orchestration
Monitor experience signals, member feedback, and adoption patterns to inform future prioritization and design direction

Required Qualifications

10+ years of experience in customer experience, member experience, digital experience, product experience, communications strategy, or related leadership roles
Strong experience in healthcare, payor, digital product, or customer experience environments
Proven ability to define strategic direction for experience across complex products or portfolios
Experience integrating member communications, content strategy, or customer-facing messaging into broader experience and product strategy
Demonstrated success leading highly matrixed work across product, design, marketing, and communications teams
Strong strategic thinking and systems thinking skills, with the ability to connect journey-level decisions to portfolio-level impact
Strong executive communication and stakeholder influence skills
Ability to influence without direct ownership and drive alignment across multiple teams with different accountabilities
Strong prioritization, organizational, and cross-functional leadership skills

Success Profile
The strongest candidates for this role will bring:

A strong portfolio mindset around experience consistency and member clarity
Deep appreciation for how communications shape the actual member experience
The ability to connect product, experience, and communications into a single strategic narrative
Strong judgment in balancing member needs, business priorities, and cross-functional realities
Executive presence and the ability to set direction across a broad stakeholder set
A disciplined, orchestration-oriented approach to turning complexity into aligned action

What Success Looks Like

Member experiences are more consistent across the portfolio and easier to navigate
Member communications are treated as a strategic part of the experience rather than a downstream deliverable
Cross-functional teams have clearer direction on priorities, requirements, and sequencing tied to experience and communications
Products are represented in ways that feel more connected, intuitive, and member-centered
The broader product organization benefits from stronger experience coherence, clearer member messaging, and better cross-functional alignment

Education

Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/10/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

lead director, commercial member experience jobs in utah

Lead Director, Commercial Member Experience

Lead Director, Head of Product Execution

Landscape Maintenance Crew Leader

Sourcing Manager - Engineering & Construction

Fire Alarm Foreman

Truck Driver Class A

CMM Programmer

HVAC Service Lead

CDL Trucker needed

Journeyman Electrician

Finish Carpenter/ Working Foreman

Truck Driver Class A

DAS Foreman / Lead Tech

Commercial Superintendent / Quality Control

Truck Driver Class A

Plumbing sales service technician

Journeyman Electrician

Journeyman Electrician - UPDATED PAY RATES!

Compliance Officer SR

Lead Fence Technician

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