Area Manager – Home Health & Hospice
Full-Time | Provo, Utah
Community Nursing Services (CNS) | Home Health and Hospice
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Position Summary
CNS — the second-largest nonprofit Home Health and Hospice company in Utah — is seeking a full-time Area Manager to lead our Provo office. You'll oversee a multidisciplinary team across Home Health and Hospice, drive census growth alongside our sales and marketing partners, and shape the office's culture, performance, and patient experience.
Both clinical and non-clinical leaders are encouraged to apply. What matters most is that you know home health and hospice, you lead with integrity, and you're ready to make a real impact.
Compensation & Benefits
- Salary: Starting at $80,000 and up — commensurate with experience, education, and work history
- Annual Bonus: Annual bonus based on personal and company performance targets.
- Mileage: $0.57/mile reimbursement for qualified travel
- On-Call: Participation in the Administrator On-Call (AOC) rotation as needed
- Schedule/Hybrid: The Area Manager is required to be on-site five days a week during the first year. After the first year, there is an option (with manager approval and based on the needs of the business) to move to a hybrid schedule, with four days in the office and one remote day per week.
- Benefits:
◦ 27 total benefit days – first year
◦ 10 PTO days, 3 floating holidays, 7 sick days, 7 paid holidays
◦ Medical, dental, vision, and life insurance (eligible after 30 days from first full month)
◦ 403(b) with 50% company match up to 6% (vesting at 1 year)
◦ Tuition reimbursement, CEU reimbursement, FSA, AEP, and more
◦ Nonprofit status may qualify toward federal loan forgiveness*
Why Lead with CNS?
- Lead with clarity and transparency, keeping your team, executive leadership, and referral partners aligned and informed
- Recognize and celebrate the contributions of every team member, building a culture where people feel valued every day
- Lead with integrity and treat every patient, family, clinician, and team member with the dignity they deserve
- Hold yourself and your office to the highest standards of patient care, operational performance, and professional conduct
- Create an environment where your team has the tools, training, and leadership backing they need to do their best work
- Drive census growth and build strategic referral relationships in partnership with the Sales & Marketing team
- Champion clinical excellence and ensure every patient interaction reflects CNS's commitment to dignity and quality care
- Manage your office's budget, productivity, and resources with the discipline of a true operator
- Develop, mentor, and retain a high-performing multidisciplinary team that's proud to wear the CNS name
- Drive census growth and patient experience outcomes that move the needle for the Provo office and CNS as a whole
- Lead with respect and support — building a team culture where clinicians and staff feel valued, heard, and equipped to succeed
- Manage office finances, productivity, and operations with the stewardship and accountability of a seasoned leader
- Communicate with clarity and acknowledge contributions across your team, holding everyone (including yourself) to a standard of excellence
- Translate CNS's mission and strategic priorities into day-to-day decisions that strengthen your office and the patients you serve
Key Responsibilities
- Lead, mentor, and support a multidisciplinary team of clinical and non-clinical staff
- Champion patient care excellence and ensure compliance with Medicare, Medicaid, CMS Conditions of Participation, and Utah regulatory requirements
- Partner with the Sales & Marketing team to grow census across Home Health and Hospice service lines
- Build and maintain referral relationships with hospitals, physicians, SNFs, assisted living communities, and other partners across the Provo and greater Utah County market
- Manage the office budget, productivity metrics, and staffing ratios with discipline and accountability
- Participate in the Administrator On-Call (AOC) rotation alongside the Clinical Care Coordinator team
- Serve as the primary point of escalation for staff, patient, and operational matters within the office
- Translate CNS's strategic priorities — Growth, Patient Experience, Financial Stewardship, and Team Engagement — into office-level execution
Qualifications
- Bachelor's degree in Nursing, Healthcare Administration, Business, or related field required; Master's preferred
- 3–5+ years of progressive leadership experience in home health and/or hospice
- Demonstrated experience managing multidisciplinary clinical and non-clinical teams
- Working knowledge of Medicare, Medicaid, OASIS, Conditions of Participation (CoPs), and applicable Utah regulations
- Clinical licensure (RN, NP, etc.) is not required but welcomed and considered as part of the overall profile
- Strong people leader with excellent communication, sound business judgment, and the ability to use data to drive decisions
- Valid Utah driver's license, current auto insurance, and reliable transportation
- Experience with budgeting, P&L, or office-level financial reporting preferred
Physical Requirements
- Ability to sit, stand, and walk for extended periods
- Ability to travel locally between the Provo office, referral partners, and patient homes as needed
- Comfortable working in a typical office environment as well as occasional field-based settings
- Ability to use a computer, phone, and other standard office equipment throughout the workday
This job summary outlines the general nature and level of responsibilities and is not an exhaustive list of all duties or skills required. All employment offers are contingent upon a criminal background check and drug screening.
Must be authorized to work in the United States. Proof of employment eligibility will be required upon hire.
Some benefits are available only to full-time or part-time employees or specific employee classifications.
PTO, Sick and Floating holiday time accrues from hire date over a 12 month period.
*Federal student loan forgiveness eligibility is determined by the U.S. Department of Education. CNS does not administer or guarantee loan forgiveness. Employees are responsible for confirming eligibility and completing all program requirements.
- EOE – We (CNS) are committed to ensure fair and equal treatment for everyone we employ and are a proud Equal Opportunity Employer.
Pay: From $80,341.55 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
