Top 154 Technical support occupations Jobs in Utica, Mi

Tech Support Specialist: Fast Growth, Real Impact, A-Players Only (Remote)
EZ-AD TV —Troy, MI
- Remote
- Mid-level
- Databases
- Product management
- Flexible schedule
13d
Technical Support Analyst
BUTZEL LONG —Troy, MI
- Mid-level
- Office
- Windows
9h
Part-Time Technical Support Representative
Service Lane eAdvisor —Troy, MI
- From $15 an hour
- Part-time
- Background check
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician Co-op
PCS, Inc. —Fraser, MI
- $23 an hour
- Overtime
- Computer literacy
- Windows
- Organizational skills
Quick Apply
6d
Technical Support Representative
Service Lane eAdvisor —Troy, MI
- From $17 an hour
- Monday to Friday
- Background check
- Computer literacy
- Office
- Paid holidays
- Dental insurance
Quick Apply
End User Support Technician
J.D. Power —Troy, MI
- $60,000 - $65,000 a year
- Email
- Computer Science
- Mid-level
- Office
IT Specialist
Energy Sciences —Berkley, MI
- $34.62 - $43.27 an hour
- Part-time
- Hybrid work
- Mid-level
- Office
- US work authorization
- Profit sharing
- Paid holidays
Quick Apply
End User Experience – PC Garage and GM Defense End User Support Technician
General Motors —Warren, MI
- Email
- Mid-level
- Organizational skills
- In-person
- Benefits from day one
IT Help Desk Technician
PRIORITY WASTE RESOURCES LLC —Clinton Township, MI
- Microsoft Outlook
- Office
- Windows
Quick Apply
Service Desk Consultant
TAZ Networks —Clinton Township, MI
- Email
- Hybrid work
- Entry level
- Work from home
Service Delivery Coordinator/Dispatch (Non Technical Role)
TAZ Networks —Clinton Township, MI
- Email
- Hybrid work
- Mid-level
- Office
- Leadership
- Work from home
IT Helpdesk Hero
Xpert Technologies —Troy, MI
- Full-time
- Hybrid work
- SharePoint
- Entry level
- Health insurance
- 401(k) 4% Match
Quick Apply
IT Support Specialist - Contract - Troy, MI - Onsite
INFO ORIGIN INC —Pontiac, MI
- $40 - $50 an hour
- Contract
- Mid-level
- Windows
- SharePoint
Quick Apply
14d
Systems Analyst
State of Michigan —Detroit, MI
- $24.32 - $44.63 an hour
- Online Application
- Remote
- Computer Science
- High school
- Mid-level
- Paid parental leave
- Health savings account
1d
Technical, Project & Event Support Specialist
Stellantis —Auburn Hills, MI
- Evenings as needed
- Computer Science
- Mid-level
- Office
Service Desk/Onsite Support Technician
Awecomm —Troy, MI
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
- Profit sharing
- 401(k) matching
7d
Field Support Specialist II, North Central US Region
Acuity Inc —Detroit, MI
- $20 - $43 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
2d
Engineering Tech Analyst
Technology Resource Group —Warren, MI
- Contract
- Office
- Residential
- Analysis skills
Quick Apply
3h
Technical Support Representative-2
Global Payment Holding Company —Troy, MI
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
Quick Apply
10d
IT Specialist/Desktop Support
Connection —Detroit, MI
- $39 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
14d

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technical support occupations jobs near utica, mi

Tech Support Specialist: Fast Growth, Real Impact, A-Players Only (Remote)

EZ-AD TV -
Troy, MI

Apply Now

Job Details

13 days ago

Benefits

Flexible schedule

Qualifications

Non-technical user support
Feature validation testing
Customer communication
Data preprocessing
Client onboarding
Email customer support
Control panels
Technical support via phone
Bug Tracking (Quality assurance practices)
Webinars
Software coding
Spreadsheets
AI tools proficiency
Bug Reporting (Quality assurance practices)
Mid-level
E-commerce
Databases
Collaboration with product development teams
Help files
Cloud service support
Computer hardware
Product management
Parse
Epicor ERP
Hardware support
Data accuracy checks
Online help documentation
Technical support via email
POS systems
Developing technical user guides

Full Job Description

2,500+ stores onboarded. Industry-changing software. The team that rewrites the rules.

EZ-Commerce is exploding across the hardware retail world, powering real local businesses with the kind of e-commerce only giants used to have. We’re crushing old, clunky systems. We move fast, solve messy problems, and only hire people who get a buzz from making things actually work. If you’re the go-to tech brain in every room and you love helping people win, keep reading.

This is the ground floor. The big wave. If you want a typical help desk gig, this isn’t it. If you want to be the difference between “stuck” and “winning” for business owners all over America, you’re exactly who we want.

WHY THIS JOB IS DIFFERENT

Momentum you can feel: EZ-Commerce is “Shopify for the corner hardware store” but wired straight into their POS, so their entire inventory goes online automatically. No more broken spreadsheets, no more missing data, no more “your ticket is #3945.”
Real users, real impact: Our platform is LIVE in thousands of stores. You’re not supporting vaporware or “beta forever.” Every win you deliver is a store owner’s real dollars and sanity saved.
Not a script reader job: You’ll get real problems, real autonomy, and a seat at the table when we decide what gets built next.
Work with A-players only: No coasting, no clock watchers. If you hate being the smartest person in the room, you’ll love our team.

WHAT YOU’LL ACTUALLY DO

Jump into phone calls, webinars, and email threads with store owners and managers. Guide them through connecting their POS, uploading and cleaning their product data, and getting their e-commerce site live.
Diagnose and solve problems across databases, control panels, and basic cloud setups. If Excel and CSVs are a second language to you, you’re in the right place.
Parse, clean, and wrangle messy inventory data. Spot what’s broken, fix it, and explain what you did in plain English.
Bridge the gap between customers and our dev team. Report bugs, test new features, and help decide what gets prioritized next.
Write (and improve) our help docs, suggest better tools, and help us keep the “support” in tech support.
Test, break, and validate new features before they go live. Your feedback shapes what 2,500+ stores see next.
Stay dependable. Show up, follow through, and be the calm in the storm for people who depend on us.

WHAT WE’RE LOOKING FOR

Hands-on tech chops: You’ve supported software before, know your way around databases, control panels, and computer setups (hardware and software). You can parse and clean large datasets with Excel or similar tools.
Clear communicator: You can walk a non-technical person through a gnarly problem and make them feel like it’s easy. Your follow-ups are legendary.
Problem-solving brain: You get a rush from troubleshooting and figuring things out, especially when the answer isn’t obvious.
Team player, not a lone wolf: You thrive in a fast, collaborative environment. You want your work to matter to the product, not just the ticket queue.
Reliable, shows up, follows through: You do what you say you’ll do, on time, every time.
Bonus points: Experience with hardware retail, POS systems (Epicor, RockSolid, Paladin, etc.), or basic coding/AI tools. But raw talent and drive matter more than any specific credential.
1+ year in a technical support, IT, or data-heavy role (or you can show us you’ve got the skills another way. We care about what you can do, not just your resume).

WHAT YOU GET

Competitive salary (let’s talk range. Depends on experience, but we pay to keep great people).
Remote-first. Work from anywhere in North America. Flexible hours, as long as you’re dependable and cover your commitments.
Direct input into product decisions. You’ll help shape what we build, not just support it.
Real career path. Grow into onboarding, QA, product, or management as we scale.
Great team, zero corporate BS. We value outcomes, not timecards. You’ll be surrounded by people who move fast, support each other, and love what they do.

If you’re used to being the person who gets called when nobody else can fix it and you want to do that on a platform that’s changing an entire industry, apply now. We only hire A-players. Is that you?

Apply Now

Refine Your Search

technical support occupations jobs in utica, mi

Tech Support Specialist: Fast Growth, Real Impact, A-Players Only (Remote)

Technical Support Analyst

Part-Time Technical Support Representative

IT Support Technician Co-op

Technical Support Representative

End User Support Technician

IT Specialist

End User Experience – PC Garage and GM Defense End User Support Technician

IT Help Desk Technician

Service Desk Consultant

Service Delivery Coordinator/Dispatch (Non Technical Role)

IT Helpdesk Hero

IT Support Specialist - Contract - Troy, MI - Onsite

Systems Analyst

Technical, Project & Event Support Specialist

Service Desk/Onsite Support Technician

Field Support Specialist II, North Central US Region

Engineering Tech Analyst

Technical Support Representative-2

IT Specialist/Desktop Support

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