Top 131 Client services specialist Jobs in Utica, Ny

Enrollment Specialist II - Hybrid Remote Schedule
CNYHHN Inc —Utica, NY
- $25 - $27 an hour
- Weekends as needed
- Hybrid work
- Nursing
- Microsoft Outlook
- OSHA
- Health insurance
- Dental insurance
Regional IT Support Specialist
Georgia-Pacific —Utica, NY
- $65,000 - $90,000 a year
- On call
- Up to 50% travel
- Pass drug screening
- Mid-level
- Health savings account
- AD&D insurance
Behavioral Health Provider (Full-time / Part-time Opportunities Available)
Upstate Caring Partners —Utica, NY
- $60,000 - $80,000 a year
- Part-time
- Hybrid work
- LMFT
- Addiction Medicine
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Real Estate Media Specialist
Ackerman Photography —New Hartford, NY
- $20 - $35 an hour
- Part-time
- Background check
- Customer service
- High school diploma or GED
- Paid training
- Flexible schedule
Quick Apply
6d
Direct Support Professional [Community Habilitation]
CENTRAL NEW YORK QUEST INCORPORATED —Utica, NY
- $19 an hour
- Part-time
- Cooking
- High school diploma or GED
- Driver's License
Quick Apply
2d
Prevention Youth Coordinator - Hybrid Remote Schedule
CNYHHN Inc —Utica, NY
- $23.00 - $36.80 an hour
- Weekends as needed
- Hybrid work
- Nursing
- Microsoft Outlook
- OSHA
- Health insurance
- Dental insurance
Food Systems Specialist -Oriskany, NY
Cornell Cooperative Extension —Oriskany, NY
- $65,000 - $70,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Psychiatric Rehabilitation Specialist
Upstate Caring Partners —Utica, NY
- $22 - $28 an hour
- Psychiatry
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Supported Employment Specialist (Job Coach)
CENTRAL NEW YORK QUEST INCORPORATED —Utica, NY
- $20 an hour
- Part-time
- Classroom
- Experience working with individuals with developmental disabilities
- Mid-level
Quick Apply
1d
Peer Support Specialist
Upstate Caring Partners —Utica, NY
- $18 - $20 an hour
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Billing Specialist
ICAN Inc —Utica, NY
- $42,000 - $48,000 a year
- Full-time
- High school diploma or GED
- 1 year
- Entry level
Quick Apply
10h
Community Wellness Specialist COMHPS
The Neighborhood Center —Utica, NY
- From $23.58 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Employment Support Professional
The Arc Madison Cortland —Oneida, NY
- $23.03 an hour
- Full-time
- Experience working with individuals with disabilities
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Substance Use Residential Specialist- Per Diem
Liberty Resources/Liberty POST —Oneida, NY
- $22.11 an hour
- Overnight shift
- Residential
- High school diploma or GED
- Driver's License
- Loan forgiveness
Quick Apply
3d
Mental Health Specialist
Liberty Resources/Liberty POST —Oneida, NY
- $32.15 an hour
- Weekends as needed
- 18 years or older
- Addiction Medicine
- Adults
Quick Apply
3d
Lifestyle & Couture -- Freelance Fragrance Specialist L'Oreal Luxe - New Hartford, NY
L'Oreal LUXE —New Hartford, NY
- $16 - $25 an hour
- Part-time
- Ability to climb stairs
- High school diploma or GED
- Teaching
Mental Health Peer Specialist
The Neighborhood Center —Rome, NY
- From $20 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Stabilization Center Certified Peer Specialist Per Diem
The Neighborhood Center —Herkimer, NY
- From $24.57 an hour
- Part-time
- Caregiving
- HIPAA
- Mid-level
Quick Apply
Asset Management Specialist
Barton & Loguidice —Utica, NY
- $90,000 - $105,000 a year
- Full-time
- Public speaking
- Mid-level
- 3 years
Quick Apply
Medical Billing Specialist
Turning Stone Enterprises —Oneida, NY
- From $20 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply

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Enrollment Specialist II - Hybrid Remote Schedule

CNYHHN Inc -
Utica, NY

Apply Now

Job Details

Full-time
$25 - $27 an hour

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Flexible schedule
Life insurance
Retirement plan
Paid sick time
Pet insurance

Qualifications

Computer operation
Microsoft Outlook
OSHA
Computer literacy
HIPAA
Employee relationship building
English
Windows
Driver's License
Desktop applications
Infection control regulations
Working with families

Full Job Description

Description:

Job Title: Enrollment Specialist II

Job Category: 9 - Service Worker

Department/Group: Care Management Agency

Location: All Locations

Travel Required: Yes

Level/Salary Range: Base salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Position Type: Full-Time, Non-Exempt, 35 hours a week

Position Summary:

The Enrollment Specialist II is responsible for outreaching potential members, both adults and children for the purpose of enrolling in Health Home Care Management Services. The Enrollment Specialist II will primarily focus on engaging “high risk” members (HARP, Health Home Plus, etc.). The position will work collaboratively with community partners to identify and support our members (I.e. street level outreach, tabling events, etc.). The Enrollment Specialist II position will guide members through the enrollment process, completing any required documentation (i.e. Comprehensive Assessments, Consents, etc.) When necessary, an Enrollment Specialist II will provide ongoing Care Management services to a member which can include completing referrals, coordinating efforts among the interdisciplinary team, creating a Plan of Care, etc.

ROLE AND RESPONSIBILITIES:

Activities include but are not limited to the following:

Perform Outreach and Engagement Activities (i.e. phone calls, street level outreach, etc.)
Assist in developing and nurturing relationships with our community partners.
When applicable, distribute basic needs including food, supplies, etc.
Refer clients to other community programs for additional services (such as legal assistance, medical care, and treatment for serious mental illness and substance abuse) and collaborate with community partners to ensure client needs are met.
Work collaboratively with the interdisciplinary team to ensure the member is receiving a quality services.
Provide support to and collaborate with the team to meet deliverables.
Complete documentation required of the enrollment process (assessments, plan of care, etc.)) for Health Home Care Management.
Maintains documentation and information regarding activities within the required health information technology (HIT)system.

UNIVERSAL RESPONSIBILITIES

Comply with all pertinent regulatory and agency regulations and operating standards.
Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Agency’s culture, values and mission.
Participate in activities as part of the team that may include meetings, trainings, and committees.
Other duties as assigned.

Requirements:

REQUIRED SKILLS AND ABILITIES

Basic Computer Skills (Windows 365, Outlook, Word, Excel)
Possess a high level of interpersonal relationship skills.
Excellent verbal and written communication skills.
Listens effectively for understanding and clarifies information as needed.
Ability to build and manage trusting relationships with internal and external stakeholders (e.g. staff, members, schools, community-based organizations, families.)
Ability to be adapt to changing environments and problem solve.
Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying peole and situations.
Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies set forth.

QUALIFICATIONS / EDUCATION / EXPERIENCE REQUIREMENTS

A Bachelor’s Degree in one of the following fields listed:
A major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreational therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another related human services field AND at least two (2) years’ experience in providing direct services to people with Serious Mental Illness, Developmental Disabilities, or Substance Use Disorder.

A Bachelor’s Degree or higher in any field with five (5) years of experience working directly with persons with behavioral health diagnoses.

A Credentialed Alcoholism and Substance Abuse Counselor (CASAC)

A Master’s Degree in one of the qualifying education fields may be substituted for one (1) year of experience.
This position has the potential for regular and substantial contact with health home enrollees under age 21 and must satisfactorily pass a Criminal History Record Check (including fingerprinting), State Registered Clearance, Mandated Reporter Training, and Staff Exclusion List.
Travel is required. Must have a valid NYS Driver’s License.

WORK ENVIRONMENT / HAZARDS

Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment. May have exposure to unpredictable individuals and situations when working at CNYHHN sites, its affiliates or the community.
OSHA Exposure Category III

PHYSICAL DEMANDS

Certain deadlines and unanticipated developments may require work during evenings, weekends.
Ability to quickly address any emergent issues without losing focus on task at hand.
The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to stand, walk and sit. Must be able to sit for long periods of time.
Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc.
Must be able to lift up to 25 lbs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency.

Benefits:

Health Insurance

Voluntary Insurance Options

Paid Time Off

Paid Sick Leave

Dental Insurance

Vision Insurance

Pet Insurance

Life Insurance

Retirement Plan

Employee Assistance Program

Flexible Schedule

Flexible Spending Account

Other

WORK CONTACT GROUP

All staff, individuals at sites, visitors, family members, vendors, various county mental health services, various regulatory and professional agencies. There is daily contact with outside providers.

SUPERVISED BY: Program Manager / Project Manager

SUPERVISES:

None

Job Description Acknowledgement

I have received, reviewed and fully understand the job description for Enrollment Specialist II. I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described.

Apply Now

Refine Your Search

client services specialist jobs in utica, ny

Enrollment Specialist II - Hybrid Remote Schedule

Regional IT Support Specialist

Behavioral Health Provider (Full-time / Part-time Opportunities Available)

Real Estate Media Specialist

Direct Support Professional [Community Habilitation]

Prevention Youth Coordinator - Hybrid Remote Schedule

Food Systems Specialist -Oriskany, NY

Psychiatric Rehabilitation Specialist

Supported Employment Specialist (Job Coach)

Peer Support Specialist

Billing Specialist

Community Wellness Specialist COMHPS

Employment Support Professional

Substance Use Residential Specialist- Per Diem

Mental Health Specialist

Lifestyle & Couture -- Freelance Fragrance Specialist L'Oreal Luxe - New Hartford, NY

Mental Health Peer Specialist

Stabilization Center Certified Peer Specialist Per Diem

Asset Management Specialist

Medical Billing Specialist

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