Top 11 Concierge Jobs in Utica, Ny

Hotel Concierge
Turning Stone Enterprises —Verona, NY
- From $18 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Safety Associate - Per Diem - Evenings
Mohawk Valley Health Systems —Utica, NY
- $18 - $24 an hour
- 8 hour shift
- High school diploma or GED
- ER
- 1 year
1d
Night Auditor
Your Employer —Whitesboro, NY
- $16.00 - $17.50 an hour
- Part-time
- Microsoft Word
- Hotel
- Ability to lift 50 pounds
- Free parking
- Paid holidays
Full Time - Cashier - Closing
Lowe's —Utica, NY
- $16.00 - $16.15 an hour
- Full-time
- Bilingual
- Computer literacy
- Basic math
- Health savings account
- Employee stock purchase plan
5d
Lodge Concierge
Turning Stone Enterprises —Verona, NY
- From $18 an hour
- Full-time
- Microsoft Word
- Ability to walk for extended periods
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Sales Associate- New Hartford
Talbots —New Hartford, NY
- $16 - $20 an hour
- Part-time
- Computer literacy
- Organizational skills
- Computer skills
- Store discount
- Referral program
Quick Apply
6d
Full Time - Sales Associate - Plumbing - Closing
Lowe's —Utica, NY
- $16.00 - $16.15 an hour
- Full-time
- Bilingual
- Merchandising
- Basic math
- Health savings account
- Employee stock purchase plan
Cashier Part Time
Lowe's —Rome, NY
- $16.00 - $16.15 an hour
- Part-time
- Bilingual
- Computer literacy
- Basic math
- Health savings account
- Employee stock purchase plan
10d
Full Time - Sales Specialist - Flooring - Day
Lowe's —Utica, NY
- $17.50 - $19.60 an hour
- Full-time
- Bilingual
- Basic math
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
1d
Retail Sales – Part Time
Lowe's —Rome, NY
- $16.00 - $16.15 an hour
- Part-time
- Bilingual
- Merchandising
- Basic math
- Health savings account
- Employee stock purchase plan
10d

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Office Administrator
Singer Equipment Company —Utica, NY
Answer and direct incoming phone calls in a professional and customer-focused manner. Coordinate and follow up on warranty service calls to ensure timely…
$20 - $22 an hour
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14d
Administrative Assistant
Upstate Spray Foam Insulation —West Winfield, NY
The perfect candidate should be dependable, optimistic, and have a self-motivated state of mind. Professional phone and email etiquette. Salary: $17 per hour.
$17 an hour
Quick Apply
2d

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Member Concierge for Upscale Men's Grooming Club
Hammer & Nails Grooming Shop for Guys - Dublin —Dublin, OH
Are the first point of contact for members and new customers entering our brand. Make money right away with a guaranteed base wage.
$14 - $18 an hour
Quick Apply
Member Concierge for Upscale Men's Grooming Club
Hammer & Nails Grooming Shop for Guys - Dublin —Delaware, OH
Are the first point of contact for members and new customers entering our brand. Make money right away with a guaranteed base wage.
$14 - $18 an hour
Quick Apply
8d

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Hotel Concierge

Turning Stone Enterprises -
Verona, NY

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Paid sick time

Qualifications

Microsoft Word
Customer communication
Teamwork
Microsoft Excel
Resort experience
Guest relations
Spreadsheets
High school diploma or GED
Desktop applications

Full Job Description

Starting Pay Rate: $18.00 hourly

As a Concierge, you'll be the friendly face that helps make our guests' stay unforgettable. You'll assist with everything from restaurant reservations and transportation arrangements to recommending local attractions and activities. Your day will involve greeting guests warmly, addressing their inquiries, and fulfilling their requests with a smile. With your excellent communication and problem-solving skills, combined with a deep knowledge of the resorts amenities and the local area, you'll ensure each guest feels welcome and well taken care of. Your personal touch and dedication to exceptional service will play a key role in creating a delightful and memorable experience for every guest.

Your day-to-day as a Concierge with us:

Efficiently coordinates various services for guests, including (but not limited to) arranging reservations, transportation & travel arrangements, making recommendations for leisure & entertainment, and answering all guest questions.
Is always a visible presence in the Front Desk area of the Hotel Lobby to warmly greet guests as they arrive. Offers assistance to guests before being asked.
Consistently goes above and beyond required duties to ensure superior and personalized guest service for all guests.
Always provides support for the Reception Desk by assisting the Front Desk Supervisor and Receptionists in their daily activities.
Always ensures that package components (ex. flowers, candy, etc.) and other special guest requests are taken care of.
Demonstrates a thorough knowledge of the LMS system and routinely enhances proficiency by becoming familiar with any new system upgrades (Familiarity of this system is crucial to the support of the Front Desk function).
Maintains a close professional relationship with outside vendors, Casino Credit Hosts, Club Two One Concierge, Golf, & Skana Spa to insure proper communication in regard to all guest needs and requests.
Provides warm, friendly, and professional service to all VIP guests. Follows procedure in providing personalized itinerary and personally escorting guests to their suite. Follows up escort with courtesy call and offers name and extension for further assistance.
Is well informed of all area events, entertainment, and popular local destinations, specifically those that are upscale. Is able to make recommendations easily and effectively when asked.
Utilizes consistently sound judgment when issuing complimentary goods and services and avoids any perception of conflict of interest.
Demonstrates extensive knowledge of all Resort restaurants, spa services, golf courses, gaming departments, retail shops and other amenities. Routinely suggests arrangement of reservations for internal dining, entertainment, and services.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

To be successful as a Concierge, you'll need:

Must possess excellent interpersonal and written communication skills.
Four to five years of experience working in a guest service environment.
High School Diploma or GED required, A.S. or B.S. degree is preferred.
Two years of experience in hotel or resort setting.
Knowledge of the local area, attractions, and restaurants is a must.
Must be proficient in computer applications including Microsoft Word, Microsoft Excel, & online navigation.
Ability to multitask and handle stressful situations is necessary.
Ability to stand, walk, sit, for extended periods of time and lift up to 100 lbs.

What we value:

Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Why choose Turning Stone Enterprises?

Paid time off
Variety of schedules
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

#LI-DNI

Pay: From $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid sick time
Paid time off
Referral program

Application Question(s):

This position requires your availability to work weekends and holidays. Any concerns?

Work Location: In person

Quick Apply

Refine Your Search

concierge jobs in utica, ny

Hotel Concierge

Safety Associate - Per Diem - Evenings

Night Auditor

Full Time - Cashier - Closing

Lodge Concierge

Sales Associate- New Hartford

Full Time - Sales Associate - Plumbing - Closing

Cashier Part Time

Full Time - Sales Specialist - Flooring - Day

Retail Sales – Part Time

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