Top 37 Customer experience coordinator Jobs in Utica, Ny

RELEASE OF INFORMATION COORDINATOR (Full-Time or Part-Time)
Slocum Dickson Medical Group —New Hartford, NY
- $19.00 - $32.56 an hour
- Part-time
- HIPAA
- High school diploma or GED
- 1 year
Quick Apply
Safety Coordinator
Aperam Recycling Advanced Metals, Inc. —Utica, NY
- $28 - $32 an hour
- 8 hour shift
- Background check
- Ability to walk for extended periods
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
7d
Scale House Coordinator
Aperam Recycling Advanced Metals, Inc. —Utica, NY
- $21 - $23 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- ERP systems
- Health savings account
- Disability insurance
Quick Apply
7d
Patient Care Coordinator-New Hartford, NY
Sonova —New Hartford, NY
- $20 - $23 an hour
- No weekends
- Microsoft Outlook
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Scheduling Coordinator-Home Care
U.S. Care Systems, Inc. —Utica, NY
- $18 - $20 an hour
- Weekends as needed
- Customer service
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Accounts Payable Coordinator
Indium Corporation —Clinton, NY
- $18.50 - $24.00 an hour
- Full-time
- Basic math
- Mid-level
- Office
- Paid holidays
- Health insurance
Backroom Coordinator
Sierra —New Hartford, NY
- $17.00 - $17.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Driving
- Paid parental leave
- Health savings account
Connected Community Schools (CCS) Site Coordinator
CNYHHN Inc —Utica, NY
- $19.18 - $23.78 an hour
- Weekends as needed
- Microsoft Outlook
- OSHA
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Engagement Coordinator
Sierra —New Hartford, NY
- $17.00 - $17.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Funding Coordinator
Hilton Estate & Elder Law, LLC —Utica, NY
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid time off
Quick Apply
Accounts Payable Coordinator
Revere Copper Products, Inc —Rome, NY
- $56,100 - $63,500 a year
- 8 hour shift
- Mid-level
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
8d
Connected Community Schools (CCS) - School Based Youth (SEALs) Coordinator
CNYHHN Inc —Utica, NY
- $19.18 - $23.78 an hour
- Weekends as needed
- Classroom
- Microsoft Outlook
- OSHA
- Health insurance
- Dental insurance
Radiology Reception Coordinator
Oneida Health —Oneida, NY
- $17.00 - $21.59 an hour
- Full-time
- Hospital
- Office
- High school diploma or GED
- Free parking
- 403(b) matching
8d
Program Coordinator, Advancement
Colgate University —Hamilton, NY
- $22.50 - $24.50 an hour
- Weekends as needed
- Inventory management
- Customer service
- Mid-level
Retail Coordinator
TJ Maxx —New Hartford, NY
- $17.00 - $17.50 an hour
- Part-time
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
10d
Transportation Training Coordinator
Turning Stone Enterprises —Verona, NY
- $24 - $30 an hour
- Full-time
- CDL B
- Microsoft Excel
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Food Service Coordinator
Cliff's Local Market —Utica, NY
- $16.00 - $18.50 an hour
- Full-time
- ServSafe
- Maintenance
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Subway Coordinator
Cliff's Local Market —Herkimer, NY
- $16.00 - $18.50 an hour
- Full-time
- Maintenance
- High school diploma or GED
- Team management
- Paid holidays
- Health insurance
Quick Apply

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Legal Coordinator
CAR-FRESHNER Corporation —Syracuse, NY
This is an entry level position and requires no legal experience. One year of office experience required OR. Review drafts of legal briefs.
$56,740 - $59,740 a year
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RELEASE OF INFORMATION COORDINATOR (Full-Time or Part-Time)
Slocum Dickson Medical Group —New Hartford, NY
Ensures there is a valid authorization signed by the patient accompanied with the subpoena. Retrieves money bag when taking in checks, run daily reports, and…
$19.00 - $32.56 an hour
Quick Apply

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RELEASE OF INFORMATION COORDINATOR (Full-Time or Part-Time)

Slocum Dickson Medical Group -
New Hartford, NY

Quick Apply

Job Details

Part-time | Full-time
$19.00 - $32.56 an hour

Qualifications

High school diploma or GED

Full Job Description

Description:

JOB SUMMARY: Coordinates and processes all requests for medical records ensuring the patients’ confidentiality. Information is processed in a timely and accurate manner according to the SDMG policies and Federal and State regulatory requirements. Performs other related duties as designated by the HIM Manager and/or HIS Supervisor.

DUTIES & RESPONSIBILITIES:

Receives authorizations for releases of medical information from physicians, hospitals, patients, etc. Accurately assesses validity, and legality of authorizations and requests for information.
Provides coverage for the Disability Coordinator as needed. Assists with processing requests received from insurance companies, lawyers, NYS Disability, NYS Compensation, etc. as needed.
Helps process subpoena requests. Copies records for subpoenas. Ensures there is a valid authorization signed by the patient accompanied with the subpoena. Works with the Administrative Assistants to ensure proper payment is received for all subpoenas.
Marks record as “legal record” in EMR and makes 2 paper copies of the legal chart for Administration (one for our files and one for the attorney).
Contacts patients to receive the proper authorizations whenever necessary.
Adheres to all New York State and Federal regulatory guidelines, including HIPAA, to process release of information requests.
Maintains level of productivity as established for the department.
Maintains proper turn-around time on all release of information requests. Federal HIPAA rules allow 30 days to process a request; however, whenever possible try to stay within the New York State guidelines which is 10 days to process a request.
Upon identification, immediately informs the HIM Manager and/or HIS Supervisor of any issues.
Assists with the training needs of the department.
Records all requests for records in the appropriate work queue for tracking purposes.
Monitors work queues for all staff to ensure timely processing of requests and communicates with HIM Manager any issues or concerns.
Copies all pertinent information that is requested. Reviews patient names and medical record numbers to ensure that all information is for the designated patient.
Assists patients with questions pertaining to the RHIO (Regional Health Information Organization) and/or Patient Portal.
Assists with insurance auditing reviews (example, HEDIS and Risk Adjustment)
Retrieves money bag when taking in checks, run daily reports, and follows cash out policy and procedure with the Business Office.
Maintains professional conduct and customer service focus.
Copies the authorization and sends a copy with the copies of the medical record.
Attaches all appropriate confidentiality cover letters with the copies of the medical records that are being sent.
Answers phone requests regarding medical record correspondence, etc. Logs in each phone request within the ROI module.
Works overtime when necessary.
Provides coverage for the Medical Records Scanning department as needed.
Assists in other duties as designated by the HIM Manager and/or HIS Supervisor.
Adheres to the policies and procedures of SDMG.
Upholds the confidentiality policies of the Health Information Management Department and SDMG.
Attends all required in-service programs and employee informational meetings.
Practices time management, keeping authorized break periods within accepted policy. Complies with established Slocum-Dickson Medical Group attendance policy.
Provides proper notification for absences and scheduled time off in accordance with Slocum-Dickson Medical Group policy.
Complies with Slocum-Dickson Medical Group policies and procedures pertaining to Incident Reporting and promptly notifies HIM Manager of all incidents.
Knowledgeable of individual responsibilities and duties pertaining to Slocum-Dickson Medical Group safety/emergency preparedness including emergency codes.
Demonstrates knowledge of proper body mechanics to be used in the work setting.
May be exposed to hazardous drugs.
Will attend OSHA training upon hire and annually thereafter.

Requirements:

RELATIONSHIP WITH OTHERS: Frequent contact with internal and external customers including, but not limited to, physicians, patients and employees. Must be able to work well with co-workers and maintain a professional conduct and a high level of customer service with those persons in which contact is made, either in person or over the phone.

EDUCATION/EXPERIENCE/KNOWLEDGE:

REQUIRED:

High School Diploma or GED.
At least one year experience working in healthcare or legal setting.

PREFERRED:

Graduate of approved school of Health Information Technology.
A Registered Health Information Technician (RHIT) or previous correspondence experience.

Quick Apply

Refine Your Search

customer experience coordinator jobs in utica, ny

RELEASE OF INFORMATION COORDINATOR (Full-Time or Part-Time)

Safety Coordinator

Scale House Coordinator

Patient Care Coordinator-New Hartford, NY

Scheduling Coordinator-Home Care

Accounts Payable Coordinator

Backroom Coordinator

Connected Community Schools (CCS) Site Coordinator

Engagement Coordinator

Funding Coordinator

Accounts Payable Coordinator

Connected Community Schools (CCS) - School Based Youth (SEALs) Coordinator

Radiology Reception Coordinator

Program Coordinator, Advancement

Retail Coordinator

Transportation Training Coordinator

Food Service Coordinator

Subway Coordinator

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