Top 56 Support analyst Jobs in Utica Ny

Application Support Analyst
Oneida Innovations Group —Verona, NY
- $68,000 - $80,000 a year
- Full-time
- Computer Science
- Mid-level
- 3 years
- Paid holidays
- Health insurance
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6d
Cost Analyst
Champion Home Builders —Sangerfield, NY
- $22 - $24 an hour
- Full-time
- Oracle
- Math
- Trade school
- Paid holidays
- Health insurance
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6d
Temporary Payroll Analyst
Express Employment Professionals —Utica, NY
- $24 an hour
- Temporary
- Customer service
- Word processing
- Mid-level
Quick Apply
12d
Cyber Intelligence Analyst
Gridiron IT Solutions LLC —Rome, NY
- $105,000 - $135,000 a year
- Contract
- Hybrid work
- Computer Science
- Mid-level
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
Help Desk Analyst
Utica First Insurance Company —Oriskany, NY
- $45,000 - $55,000 a year
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
SYSTEMS ANALYST
Oneida Health —Oneida, NY
- $21 - $30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Compensation Analyst
Utica Mutual Insurance Company —New Hartford, NY
- $74,000 - $103,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Profit sharing
- Health savings account
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Project Business Analyst
Utica First Insurance Company —Oriskany, NY
- $69,000 - $75,000 a year
- Overtime
- Mid-level
- Office
- Bachelor's degree
11d
Senior Dispute & Fraud Analyst
AmeriCU Credit Union —Rome, NY
- $25.10 - $31.38 an hour
- Full-time
- Office
- Continuous improvement
- Senior level
- Health savings account
- AD&D insurance
Quick Apply
Programmer Analyst
Mohawk Valley Community College —Utica, NY
- $58,264 a year
- Full-time
- Background check
- Computer science
- Computer Science
Production Planner Analyst
Ceco Concrete Construction, LLC —Rome, NY
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Analysis skills
- Travel
Production Planner Analyst
Bartell Machinery Systems, LLC —Rome, NY
- $50,000 - $60,000 a year
- Mid-level
- Analysis skills
- Travel
Quick Apply
Application Analyst - EPIC Inpatient Provider Orders
Mohawk Valley Health Systems —Utica, NY
- $90,266.59 - $117,266.57 a year
- 8 hour shift
- 3 years
- Bachelor's degree
- Team management
7d
Analyst, Finance
Brookfield Properties —Brookfield, NY
- $85,000 - $95,000 a year
- Full-time
- CPA
- Office
- Finance
- Paid parental leave
- Disability insurance
Lead HRIS Analyst
Turning Stone Enterprises —Oneida, NY
- $82,000 a year
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
7d
Configuration Analyst
BAE Systems Inc. —Rome, NY
- $72,150 - $122,655 a year
- Full-time
- 5 years
- Team management
- Senior level
- Health savings account
- Paid holidays
Global Marketing Data Analyst
CONMED —Utica, NY
- $85,000 - $148,000 a year
- Full-time
- Remote
- Marketing
- 5 years
- Analysis skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
Food & Beverage Analyst
Turning Stone Enterprises —Verona, NY
- $75,000 - $85,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Systems Analyst and AI Programmer
Colgate University —Hamilton, NY
- $95,000 - $105,000 a year
- Weekends as needed
- Computer Science
- 5 years
- Mid-level
GRC Vendor Risk Analyst
Community Financial System, Inc. —Utica, NY
- $28.85 - $47.54 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
- Paid holidays
- Health insurance

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support analyst jobs near utica ny

Application Support Analyst

Oneida Innovations Group -
Verona, NY

Quick Apply

Job Details

Full-time
$68,000 - $80,000 a year
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Vendor relationship building
Application systems
Requirements specification
Requirements design
Employee relationship building
Software documentation
Analysis (software development lifecycle)
IT department experience

Full Job Description

Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service.

We are currently seeking an Application Support Analyst to join our team. This position will provide technical support and expertise for enterprise software applications, ensuring system functionality, resolving user issues, and maintaining system performance. Acts as a liaison between end users and IT teams to troubleshoot problems, implement updates, and support process improvements that enhance application efficiency and user experience for various business units throughout the organization including Turning Stone, YBR and Point Place Casinos, Maple Leaf Markets, and SavOn Convenience Stores as well as our golf courses, off-site properties, police department, and other entities.

Duties & Responsibilities:

Works collaboratively with vendors and Business Clients to ensure that systems and business requirements/needs are met.
Develops strong working relationships with Business Clients, and all other departments within the IT Organization.
Effectively identifies, documents, and communicates business requirements to the rest of the IT organization.
Provides application troubleshooting and problem resolution to the applications assigned.
Acts as subject matter expert in assigned area on all projects assigned and provides timely feedback on assigned tasks.
Ensures stability and develops roadmaps for all assigned applications.
Continually monitors and resolves application issues.
Escalates unresolved application issues to 3rd Level support in a timely manner.
Assists and supports evaluations, development, and implementation of department policies and procedures.
Keeps current with new technologies and solutions by attending mandatory technical training, seminars, workshops, and/or related academic courses as required.
Maintains and develops user-friendly documentation to ensure proper use of an application.
Maintains a positive working relationship with software vendors to ensure timely installations and problem resolution.
Conducts business with the Regulatory Authorities in a professional manner at all times.
Ensures proper documentation of all applications assigned; including topology and workflow diagrams, along with operational procedures and security requirements.

Minimum Qualifications:

A degree in Computer Science or other related field and/or minimum equivalent experience of three years working in an IT or Business environment.
At least three to five years of relevant business-related experience.
Understanding of system platforms and networking.
Possesses the ability to effectively produce written support documentation.
Must have good organizational, verbal, and written communication skills. The ability to perform well in a fast-paced environment and meet deadlines is essential.
Able to project a professional, positive, calm demeanor, while executing the essential duties of the position.
Must possess the ability to conduct an in-depth analysis of given problems and make logical, well-thought-out steps towards their solution.
Demonstrates proven ability to be able to identify system requirements in a specification format and translate, through system programming, into a useful computer-based application.
Must possess the ability to interface with area users and perform as a liaison between IT and the affected area.
The ability to handle multiple assignments is necessary.
Flexible and willing to be on call 24/7.

Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

Quick Apply

Refine Your Search

support analyst jobs in utica ny

Application Support Analyst

Cost Analyst

Temporary Payroll Analyst

Cyber Intelligence Analyst

Help Desk Analyst

SYSTEMS ANALYST

Compensation Analyst

Project Business Analyst

Senior Dispute & Fraud Analyst

Programmer Analyst

Production Planner Analyst

Production Planner Analyst

Application Analyst - EPIC Inpatient Provider Orders

Analyst, Finance

Lead HRIS Analyst

Configuration Analyst

Global Marketing Data Analyst

Food & Beverage Analyst

Systems Analyst and AI Programmer

GRC Vendor Risk Analyst

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