Office Coordinator / Billing Coordinator
Location: Vacaville, CA or West Sacramento, CA
Company: Summit Crane Company / AAA Crane Company (A Hatton Company)
Join a Team That Gets Things Done
We're looking for an energetic, dependable Office Coordinator / Billing Coordinator to become an important part of our team. This is much more than a billing position—we're looking for someone who enjoys variety, takes initiative, and is willing to jump in wherever they're needed.
If you're the type of person who says, "I'll take care of it," instead of "That's not my job," we'd love to meet you.
Primary Responsibilities
- Process customer billing accurately and efficiently using QuickBooks
- Review work tickets and prepare customer invoices
- Obtain and track customer Purchase Orders (POs) before billing when required
- Work closely with dispatch to ensure all job information, tickets, and supporting documentation are complete and accurate
- Assist dispatch with customer account questions and administrative support
- Follow up with customers regarding missing paperwork or billing information
- Assist with Accounts Receivable collections, including following up on outstanding invoices and maintaining positive customer relationships
- Answer and direct incoming phone calls professionally
- Greet customers and visitors
- File, scan, and maintain electronic and paper records
- Support payroll, collections, dispatch, and other administrative functions as needed
- Help keep the office organized and running smoothly
- Assist with special projects and daily office operations
We're Looking For Someone Who
- Has experience with QuickBooks (billing experience preferred)
- Is organized, detail-oriented, and highly accurate
- Can prioritize multiple tasks in a fast-paced environment
- Has excellent customer service and communication skills
- Is comfortable answering phones and speaking with customers regarding billing and account questions
- Is dependable, positive, and self-motivated
- Takes ownership of their work and follows tasks through to completion
- Enjoys learning new responsibilities and helping wherever needed
- Has a true "can-do" attitude and enjoys being part of a team
- Never says, "That's not my job." Instead, they're willing to jump in and help wherever needed.
Preferred Qualifications
- Previous experience in billing, bookkeeping, accounts receivable, office coordination, or office administration
- Experience with QuickBooks
- Experience in the construction, crane, trucking, transportation, or service industries is preferred
- Strong computer skills, including Microsoft Office
- Professional phone etiquette and customer service experience
What You'll Find Here
We're a growing company that values teamwork, accountability, and people who take pride in getting the job done. Every day brings something different, and we need someone who enjoys being involved in all aspects of the office—not just billing.
This is a position for someone who wants to become an integral part of the team. You'll work closely with dispatch, operations, accounting, and customers, helping keep the office running efficiently while providing outstanding customer service.
If you're a self-starter, enjoy solving problems, and take pride in helping wherever needed, we'd like to hear from you.
Compensation: Competitive pay based on experience, plus benefits.
Work Locations: Vacaville, CA or West Sacramento, CA.
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
