Top 3 Client relations coordinator Jobs in Vacaville, Ca

Client Relations Coordinator
Benchmark Wine Group —Napa, CA
- $20 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
1d
First Legal Coordinator
First Legal Network LLC —Fairfield, CA
- $40,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance

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Client Relations Coordinator

Benchmark Wine Group
Napa, CA

Quick Apply

Job Details

Full-time
$20 an hour
1 day ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Dependent health insurance coverage
Vision insurance
401(k) matching

Qualifications

Customer returns handling

Full Job Description

Established in 2002, Benchmark Wine Group is the leading source of fine and rare wine for wine retailers, restaurants and collectors around the world. Based in Napa Valley, we acquire the most sought-after wines from private individuals and professional contacts. Our staff draws on decades of industry experience and is dedicated to providing exceptional service to all of our clients. Benchmarkwine.com offers 24-hour access to our cellar, displaying inventory in real time.

Position Summary:
Under the direction of the Client Relations Manager, the Client Relations Coordinator is responsible for assisting clients with questions and concerns, shipping wine and handling all returns.

Benchmark Wine Group believes in promoting from within the Company and this is a fantastic opportunity to turn an entry level position into a career in the wine industry. We are seeking a people-friendly, detail-oriented, organized individual who enjoys fulfilling clients' wine needs! The Client Relations Coordinator position requires strong customer service and organizational skills.

Duties and Responsibilities:

Provide professional and timely support to client inquiries and concerns
Communicate effectively with clients in person, via email, and over the phone
Manage orders including pre-arrival, holding, and shipping
Schedule wine shipments ensuring weather safety throughout travel path
Serve as a liaison between the Sales Department and Warehouse Team
Support the Sales Team with order entry, web orders, and internal coordination
Process physical Returns with accuracy and attention to detail
Manage invoices and coordinate shipping logistics
Stay current on domestic shipping regulations and requirements
Coordinate customers pick up orders and ensure smooth handoffs
Notify clients of any issues with shipments and work to find mutually satisfactory resolutions
Collaborate with the Client Relations Manager to process credit card exchanges and returns
Assist in development and refinement of departmental procedures
Answer and direct phone calls throughout the office
Participate in additional activities as needed to support the Client Relations and Sales Teams

Skills & Qualifications:

Excellent client relations skills: ability to create and maintain professional relationships with existing and potential clients
Self-directed with high personal quality expectations, as well as a solid team player
Exceptional problem-solving/trouble-shooting skills
Expertise using Microsoft Outlook, Excel, Word
An interest or prior knowledge in wine is a plus but is not required to start!

Why Benchmark Wine Group?

100% Company paid medical coverage (choice of HMO or PPO); 50% Company paid dental & vision. Dependent coverage available through payroll deduction.
401k Retirement plan with partial Company match; 100% vested upon enrollment
Paid holidays and paid time off
South end of Napa Valley location; easy access to Hwy 12, 37, & 80

Preferred education:

Bachelor's degree

Job Type: Full-time

Salary: $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience level:

1 year

Weekly day range:

Monday to Friday

Work setting:

Office - In-person

Please include a cover letter with your resume.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift
Day shift

Ability to Commute:

Napa, CA 94558 (Required)

Work Location: In person

Quick Apply

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client relations coordinator jobs in vacaville, ca

Client Relations Coordinator

First Legal Coordinator

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