Top 168 Ticket manager Jobs in Vail, Co

Resort General Manager
Breckenridge Grand Vacations —Breckenridge, CO
- $109,720 - $137,280 a year
- Extended hours
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
19h
Cook II - Winter Seasonal
Sonnenalp Hotel —Vail, CO
- $21.50 - $23.00 an hour
- Seasonal
- Entry level
- Paid holidays
- Disability insurance
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Town of Breckenridge Fleet Mechanic
Town of Breckenridge —Breckenridge, CO
- $30.50 - $42.00 an hour
- Overtime
- Background check
- 18 years or older
- 7 years
- Health savings account
- Health insurance
Quick Apply
4d
Driver-No CDL Need
Eagle Laundry —Eagle, CO
- $23 an hour
- 8 hour shift
- Hospital
- Customer service
- Basic math
- Health insurance
- Dental insurance
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Barista
Color Coffee Roasters —Eagle, CO
- $24 - $27 an hour
- Part-time
- Basic math
- Cash register
- In-person
- Paid training
- Health insurance
Quick Apply
Customer Service Specialist
Appliance Factory Mattress Kingdom —Avon, CO
- $50,000 - $70,000 a year
- Weekends as needed
- Merchandising
- US work authorization
- In-person
- Store discount
- Paid training
Quick Apply
10d
Customer Service Specialist
Appliance Factory Mattress Kingdom —Silverthorne, CO
- $50,000 - $70,000 a year
- Weekends as needed
- Merchandising
- US work authorization
- In-person
- Store discount
- Paid training
Quick Apply
Lead CDL Driver
Beaver Creek Ski Resort —Beaver Creek, CO
- $25.45 - $33.93 an hour
- Seasonal
- CDL B
- 18 years or older
- Clean driving record
- 401(k)
- Employee assistance program
Quick Apply
9d
Director of Rooms - Lodge at Vail
Vail Mountain —Vail, CO
- $90,000 - $110,000 a year
- Full-time
- 18 years or older
- Inventory management
- 5 years
- Health insurance
- Dental insurance
Quick Apply
5d
Senior Manager of Activities
Beaver Creek Ski Resort —Beaver Creek, CO
- $89,000 - $95,000 a year
- Weekends as needed
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
12d
Guest Arrival and Service Manager at Manor Vail Lodge($65k-$75k)
Mountain Mastery Management Inc —Vail, CO
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Residential
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Employee Housing Manager
Vail Resorts Corporate —Vail, CO
- $75,000 - $80,000 a year
- Full-time
- 18 years or older
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Lead Ticket Checker
Beaver Creek Ski Resort —Beaver Creek, CO
- $21.92 - $29.22 an hour
- Seasonal
- 18 years or older
- English
- Mid-level
- 401(k)
- Employee assistance program
Quick Apply
Concierge
Sonnenalp Hotel —Vail, CO
- $23 - $25 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to lift 50 pounds
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
4d
Philanthropy Manager
Breckenridge Grand Vacations —Breckenridge, CO
- $83,200 - $104,000 a year
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
- Health savings account
- AD&D insurance
Quick Apply
Gravity Haus, General Manager
Breckenridge Ski Resort —Breckenridge, CO
- $90,000 - $135,000 a year
- Full-time
- 18 years or older
- Sales
- 5 years
- Health insurance
- Dental insurance
Quick Apply
4d
Administrative Assistant
Vail Mountain —Vail, CO
- $21.04 - $24.75 an hour
- Part-time
- 18 years or older
- English
- Communication skills
- 401(k)
- Employee assistance program
Quick Apply
10d
Advanced Guest Services Attendant
Vail Mountain —Vail, CO
- $22.00 - $26.88 an hour
- Part-time
- 18 years or older
- English
- Mid-level
- 401(k)
- Employee assistance program
Quick Apply
Analytics Manager
Breckenridge Grand Vacations —Breckenridge, CO
- $95,160 - $119,080 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Writing skills
- Health savings account
- AD&D insurance
Quick Apply
12d
Lead Ticket Checker
Vail Mountain —Vail, CO
- $21.92 - $29.22 an hour
- Seasonal
- 18 years or older
- English
- Mid-level
- 401(k)
- Employee assistance program
Quick Apply

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Resort General Manager

Breckenridge Grand Vacations -
Breckenridge, CO

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Job Details

Full-time
$109,720 - $137,280 a year
19 hours ago

Benefits

Health savings account
AD&D insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Volunteer time off
Bereavement leave
Life insurance
Retirement plan
Pet insurance

Qualifications

Financial forecasting
Committee work
Preparation of internal financial performance reports
Microsoft Excel
Microsoft Outlook
Resort experience
Collaboration with board members
Managing hospitality teams
Driver's License
Profit & Loss statement
Managing property management budgets
Financial performance measurement
Financial forecasting analysis
Hotel operations budget management
Profit and loss analysis
Board relations
Data analysis software

Full Job Description

Description:

Resort General Manager

Location: Grand Timber Lodge

Position Type: Full-time Exempt

Compensation: $109,720 - $137,280 (DOE)

About the Role:

At Breckenridge Grand Vacations, we believe in Sharing Smiles by creating exceptional, lasting memories. As the Resort General Manager, you are the strategic leader and guardian of this mission, entrusted with the complete operational and cultural heartbeat of our premier property. You will be the architect of excellence, directly shaping the guest and owner experience by leading a diverse team across all resort departments. Embodying our 'End of the Line' philosophy, you will ensure every operational detail, from financial performance to team development, is executed with precision and care. This role is perfect for a visionary operator who thrives on fostering a culture of high performance, building strong community relationships, and translating strategic goals into day-to-day excellence. If you are passionate about stewarding a legacy of hospitality, empowering teams to succeed, and ensuring every facet of our resort delivers on its grand promise, we’d love to meet you.

Key Responsibilities:

Provide strategic leadership and oversee the daily operations of all resort departments: Activities, Engineering, Guest Services (Bell, Front Desk, Parking), Housekeeping, Security, and Spa.
Directly manage, mentor, and support Operations Managers; provide indirect leadership and guidance to all resort staff.
Develop, manage, and adhere to annual operating and HOA budgets; perform monthly financial analysis and report on variances.
Collaborate with the Accounting Department on the Property Reserve Analysis (PRA), and plan, coordinate, and oversee all capital projects, remodels, and replacements.
Serve as the primary resort representative, attending and presenting at all GL7OA board and finance committee meetings.
Resolve escalated guest and owner concerns with exceptional service recovery, ensuring complete resolution and follow-up.
Lead all aspects of human resources for operations staff, including recruitment, hiring, training, performance management, scheduling, and development.
Ensure comprehensive safety protocols, maintain updated evacuation plans, and conduct regular staff safety meetings and drills.
Drive guest satisfaction by monitoring feedback (NPS, Owner Surveys), implementing improvements, and meeting service score goals.
Establish, communicate, and uphold all company policies, procedures, and hospitality standards across the property.
Foster a positive, collaborative, and high-performance work culture, motivating teams toward shared goals and recognition.
Maintain expert knowledge of the resort, local area, and industry trends to inform strategic decisions and enhance the guest experience.

Requirements:

Bachelor’s degree in Hospitality Management, Business Administration, or a related field, or an equivalent combination of education and experience.
Minimum of 5 years of progressive leadership experience in full-service hotel or resort management.
Minimum of 5 years of direct supervisory experience, with a proven track record of managing multiple department heads and large, diverse teams.
Demonstrated expertise in financial management, including budgeting, P&L analysis, forecasting, and cost control.
Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) with the ability to analyze data and create detailed reports.
Exceptional verbal and written communication skills, with experience presenting complex information to boards, executives, and large groups.
Valid US driver’s license with an acceptable driving record.
Proven ability to resolve complex guest and operational issues with empathy, decisiveness, and sound judgment.
Deep understanding of HOA governance and relations, with experience collaborating with boards and committees.
Flexibility to work a varied schedule, including weekends, holidays, and extended hours as business demands.

Preferred Qualifications:

Master’s degree in Hospitality Management or Business Administration (MBA).
8+ years of resort general management or senior operations leadership experience in a luxury or mountain resort setting.
Direct experience with property reserve analysis (PRA) and managing multi-million-dollar capital improvement projects.
Professional certification (e.g., CHA, CHRM, CRME) from the American Hotel & Lodging Association or similar institution.
Advanced skills in property management systems (PMS), revenue management tools, and other hospitality-specific software.
Extensive background in labor management, union relations, and implementing staff development programs that improve retention and performance.
Established network and knowledge of the local community, vendors, and regional tourism market.
A hands-on leadership style with a visible presence on property and a passion for mentoring and developing future leaders.

Compensation & Benefits:

Health, vision, and dental insurance plans
Company-paid life insurance coverage
Voluntary Life and Accidental Death/Dismemberment Insurance
HSA and FSA-Dependent Care Accounts
Retirement plan
Generous paid time off (PTO) and sick leave to support work-life balance
Volunteer Time Off - Paid opportunities to give back to Summit County
Bereavement leave
Biannual bonuses
Tuition Reimbursement Program
Employee Wellness programs to support physical and mental health
Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program

About Our Company:

Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We've been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home.

Applications will be accepted until August 6, 2026.

We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer.

PI3063a9fada1a-25404-41144704

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Refine Your Search

ticket manager jobs in vail, co

Resort General Manager

Cook II - Winter Seasonal

Town of Breckenridge Fleet Mechanic

Driver-No CDL Need

Barista

Customer Service Specialist

Customer Service Specialist

Lead CDL Driver

Director of Rooms - Lodge at Vail

Senior Manager of Activities

Guest Arrival and Service Manager at Manor Vail Lodge($65k-$75k)

Employee Housing Manager

Lead Ticket Checker

Concierge

Philanthropy Manager

Gravity Haus, General Manager

Administrative Assistant

Advanced Guest Services Attendant

Analytics Manager

Lead Ticket Checker

I want to receive the latest job alert for ticket manager in vail, co

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