Top 29 Front desk manager Jobs in Vail Co

Assistant Operations Manager
Marriott International, Inc —Vail, CO
- $78,000 - $99,000 a year
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
3d
Night Auditor (Part Time)
Luxury Inn & Suites —Silverthorne, CO
- $20 - $24 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Flexible schedule
Quick Apply
2d
Front Desk Receptionist (Weekend)
Luxury Inn & Suites —Silverthorne, CO
- $20 - $24 an hour
- Part-time
- Hotel
- US work authorization
- In-person
Quick Apply
2d
Assistant Manager - Room Operations
Marriott International, Inc —Avon, CO
- $28.35 - $31.25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
Rooms Operations Manager- Housekeeping
Marriott International, Inc —Avon, CO
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
Front Office Manager
Residence Inn Breckenridge —Breckenridge, CO
- $65,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Hotel
Quick Apply
Front Desk Agent
Springhill Suites Avon Vail Valley —Avon, CO
- $23 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
Front Desk Agent
Sonnenalp Hotel —Vail, CO
- $22 - $24 an hour
- Full-time
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
2d
Hotel Guest Service Supervisor
Homewood Suites —Dillon, CO
- $21 - $24 an hour
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid training
- Dental insurance
Quick Apply
Front Desk Supervisor
Crystal Peak Lodge —Breckenridge, CO
- $26 - $30 an hour
- Full-time
- Mid-level
- Residential
- 1 year
- Health savings account
- Disability insurance
1d
Front Office Manager
Breckenridge Ski Resort —Breckenridge, CO
- $57,784 - $72,000 a year
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
1d
Guest Arrival and Service Manager at Manor Vail Lodge($65k-$75k)
Mountain Mastery Management Inc —Vail, CO
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Residential
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Comfort Inn Near Vail Beaver Creek —Avon, CO
- $20 - $23 an hour
- Part-time
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
10d
Concierge - One Willow Bridge
Sonnenalp Hotel —Vail, CO
- $24 - $28 an hour
- Full-time
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Paid holidays
- Disability insurance
Quick Apply
13d
Front Desk Supervisor
AC Hotel by Marriott Frisco —Frisco, CO
- $23 an hour
- Full-time
- Management
- Mid-level
- Hotel
Quick Apply
2d
Front Office Assistant Manager
Beaver Run Resort and Conference Center —Breckenridge, CO
- $59,000 - $62,000 a year
- Full-time
- Sales
- English
- Mid-level
- Dental insurance
- Vision insurance
Lead Guest Services Attendant
Beaver Creek Ski Resort —Beaver Creek, CO
- $22.00 - $26.88 an hour
- Weekends as needed
- 18 years or older
- Microsoft Excel
- English
- 401(k)
- Employee assistance program
Quick Apply
10d
Lead Front Desk Agent
Keystone Resort —Keystone, CO
- $22.96 - $30.61 an hour
- Full-time
- 18 years or older
- Clean driving record
- Basic math
- Health insurance
- Dental insurance
Quick Apply
10d
Property Manager
Crystal Peak Lodge —Breckenridge, CO
- $90,000 - $100,000 a year
- Full-time
- 5 years
- Residential
- Presentation skills
- Health savings account
- Disability insurance
1d
Property Manager
CoralTree Residence Collection —Breckenridge, CO
- $90,000 - $100,000 a year
- Full-time
- 5 years
- Mid-level
- Residential
- Health savings account
- Disability insurance
Quick Apply
6d

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Assistant Operations Manager

Marriott International, Inc -
Vail, CO

Apply Now

Job Details

Full-time
$78,000 - $99,000 a year
3 days ago

Qualifications

Employee relationship building

Full Job Description

Additional Information
Job Number26079053
Job CategoryRooms & Guest Services Operations
Location728 W Lionshead Cir, Vail, Colorado, United States, 81657
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $78,000 - $99,000 Annually
Bonus Eligible: Y
Expiration Date: 08/11/2026

JOB SUMMARY

Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the rooms operations meet the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Property Operations

Working with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Reviewing comment cards, guest satisfaction results and other data to identify areas of improvement.

Evaluating if Operations Team is meeting service needs and provides feedback to operations team.

Participating in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place.

Touring building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.

Reviewing findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.

Working with team to put sustainable work processes and systems in place that support the execution of the strategy.

Reviewing reports and financial statements to determine Rooms operations performance against budget.

Communicating a clear and consistent message regarding departmental goals to produce desired results.

Leading Operations Teams

Ensuring employees are treated fairly and equitably.

Celebrating successes and publicly recognizes the contributions of team members.

Fostering employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Making and executes the necessary decisions to keep property moving forward toward achievement of goals.

Managing Relationships with Property Stakeholders

Attending owners meetings and provides meaning or context to the rooms operational and financial results.

Establishing relationship with owner as a business partnership and supports the relationship between the General Manager and the owner.

Managing Profitability

Coaching and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Working with direct reports to determine areas of concern and establish ways to improve the departments’ financial performance.

Leading cost containment efforts within Rooms operations including organizational restructuring when necessary.

Focusing on maintaining profit margins without compromising guest or employee satisfaction.

Identifying key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results.

Managing the Guest Experience

Creating an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Championing the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.

Ensuring core elements of the service strategy are in place to produce the desired results.

Establishing and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team.

Interfacing with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

MIRJ

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front desk manager jobs in vail co

Assistant Operations Manager

Night Auditor (Part Time)

Front Desk Receptionist (Weekend)

Assistant Manager - Room Operations

Rooms Operations Manager- Housekeeping

Front Office Manager

Front Desk Agent

Front Desk Agent

Hotel Guest Service Supervisor

Front Desk Supervisor

Front Office Manager

Guest Arrival and Service Manager at Manor Vail Lodge($65k-$75k)

Front Desk Agent

Concierge - One Willow Bridge

Front Desk Supervisor

Front Office Assistant Manager

Lead Guest Services Attendant

Lead Front Desk Agent

Property Manager

Property Manager

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