Top 14 Technical support Jobs in Valdosta, Ga

HELP DESK ANALYST I, INFORMATION SERVICES
South Georgia Medical Center —Valdosta, GA
- Weekends as needed
- Computer Science
- Windows
- High school diploma or GED
- Disability insurance
- Tuition reimbursement
2d
Help Desk Support Spec 1
Georgia Department of Corrections —Valdosta, GA
- $30,700.42 - $47,094.70 a year
- High school diploma or GED
- 1 year
- Entry level
9d
Customer Service Representative (On-Site)
Concentrix —Valdosta, GA
- $17 - $19 an hour
- Urgently hiring
- Residential
- High school diploma or GED
- US work authorization
- Paid training
- Paid holidays
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Lake Park, GA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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HELP DESK ANALYST I, INFORMATION SERVICES
South Georgia Medical Center —Valdosta, GA
The CompTIA A+ certification is recognized as the foundational credential for this role, validating hands-on competency in hardware repair, operating systems,…
2d
Help Desk Support Spec 1
Georgia Department of Corrections —Valdosta, GA
Note: This position serves as the entry level Operations Analysis Technician at a state prison. Answers questions or resolves computer problems for clients…
$30,700.42 - $47,094.70 a year
9d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

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HELP DESK ANALYST I, INFORMATION SERVICES

South Georgia Medical Center -
Valdosta, GA

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Job Details

Full-time
2 days ago

Benefits

Disability insurance
Tuition reimbursement
Paid time off
On-the-job training
Employee assistance program
401(k) matching
Employee discount
Opportunities for advancement
Life insurance
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Description

WHAT IT'S LIKE AT SGMC HEALTH

Purpose. No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.

Excellence. We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.

Team Spirit. We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.

Award Winning Performance. We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.

WHY YOU WILL LOVE SGMC HEALTH

SGMC has great benefit options, depending on the role that you are going into– including healthcare, supplementary benefits, ways to save for the future, opportunities for career advancement, and opportunities to expand your skill set. Some of these great benefit options are listed below:

Low Healthcare Insurance Premiums
401(k) with employer match
Paid Time Off (PTO)
Employee discounts
Company paid life insurance
Short-Term and Long-Term Disability
Cancer Insurance
Accident Insurance
Pet Insurance
Tuition Reimbursement
On-the-job training and skills development
Opportunities for growth and advancement
Employee Assistance Program

JOB LOCATION : Main Campus

DEPARTMENT: INFORMATION SERVICES

SCHEDULE: Full Time, Varied Hours/Shift,

POSITION SUMMARY

The Help Desk Analyst I serves as the frontline point of contact for all SGMC Health Information Systems incidents and service requests, including Enterprise Applications, EPIC EMR, and Information Security & Technology systems. This position operates independently during assigned shifts within the Help Desk/NOC environment and is responsible for coordinating and executing Tier 1 Help Desk and computer operations functions. The primary goal of the Help Desk Analyst I is to provide reliable, consistent technical support while maintaining operational stability in a healthcare environment where system availability directly impacts patient care, safety, and regulatory compliance.

EDUCATION

High School Diploma or GED (Required).
Associate Degree in Computer Science, Information Systems, or related field (Preferred).
Vocational/Technical Degree in Computer Information Systems or related field (Preferred).
Active CompTIA A+ certification at the time of hire, or ability to obtain within six (6) months of the date of hire. The CompTIA A+ certification is recognized as the foundational credential for this role, validating hands-on competency in hardware repair, operating systems, troubleshooting, and core technical support principles required to support clinical and enterprise systems in a healthcare environment. The substitution of the CompTIA A+ certification is not standard practice. In limited circumstances, equivalent demonstrated knowledge and hands-on competence may be considered in lieu of the A+, subject to documented skills validation and approval by the IT Support Manager and the Director of Information Security & Technology. The Practical Help Desk Associate (PHDA) certification is strongly recommended and highly encouraged for continued professional development within the Help Desk Analyst role. Failure to obtain required certification or approved equivalency within the specified timeframe may impact continued eligibility for the position.

EXPERIENCE

1–2 years of experience in an information systems or technology support role involving direct customer interaction (Preferred).
Preferred experience includes:
- Repairing and troubleshooting desktop and laptop computers.
- Diagnosing and resolving operating system issues (Windows or Apple).
- Troubleshooting application errors and access problems.
- Supporting and resolving printer and peripheral device issues.
- Performing general IT troubleshooting across hardware, software, and connectivity environments.

Equivalent combinations of education, certification, and practical experience may be considered.

WORKING CONDITIONS - ADA INFORMATION

Information Security & Technology supports a 24-hour, 7-day, 365-day hospital operation. Positions within this department may require varied work schedules, including evenings, nights, weekends, holidays, and rotating shifts, as needed. Ability to sit for extended periods while working at a computer workstation. Ability to use standard office equipment, including but not limited to keyboard, mouse, and telephone. Ability to occasionally lift, move, or position equipment up to approximately 25 pounds. Ability to work in technical environments, including data center or equipment rooms, as required. Participation in emergency response activities, disaster recovery efforts, and operational stabilization during critical events is considered an essential function of IS&T roles within a healthcare environment.

SEE WHAT ALL OF THE HYPE IS ABOUT

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technical support jobs in valdosta, ga

HELP DESK ANALYST I, INFORMATION SERVICES

Help Desk Support Spec 1

Customer Service Representative (On-Site)

Seasonal, Operations Technical Specialist (Part Time)

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