Top 25 Patient navigators Jobs in Valencia, Ca

Intake Care Coordinator
New U Therapy Center & Family Services —Valencia, CA
- $70,304 a year
- Full-time
- Spanish
- Psychiatry
- Medical office experience
- Paid holidays
- Health insurance
Quick Apply
1d
Intake Care Coordinator
New U Therapy Center & Family Services, Inc. —Valencia, CA
- $70,304 a year
- Full-time
- Spanish
- Psychiatry
- Medical office experience
- Paid holidays
- Health insurance
Quick Apply
1d
Healthcare Coordinator
PDS Health —Castaic, CA
- $18.00 - $25.50 an hour
- Full-time
- Dental office
- Computer literacy
- Local
- Health insurance
- Dental insurance
Virtual Treatment Coordinator
Zak Dental Corp —Santa Clarita, CA
- $20 - $25 an hour
- Spanish
- Sales
- Customer service
- Paid holidays
- Health insurance
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PATIENT RESOURCES WORKER/CORRECTIONAL HEALTH
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $53,054.16 - $56,011.68 a year
- Online Application
- Computer literacy
- Urgent Care
- Primary Care
Eligibility Worker I
HEALTH ADVOCATES —Chatsworth, CA
- $21.75 - $28.00 an hour
- Full-time
- Computer literacy
- HIPAA
- Office
- Paid training
- Health insurance
Client Relations Specialist
Maxim Healthcare Services —Valencia, CA
- $24.50 an hour
- Full-time
- Microsoft Excel
- High school diploma or GED
- Communication skills
- Profit sharing
- Commuter assistance
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2d
PATIENT RESOURCES WORKER / EMERGENCY APPOINTMENT HOMELESSNESS
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $53,054.16 - $56,011.68 a year
- Multiple hires
- Computer literacy
- Urgent Care
- US work authorization
Intake Coordinator
360 Behavioral Health —Van Nuys, CA
- $23 - $26 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
8d
Floating Treatment Coordinator
4M Dental Implant Center —Valencia, CA
- $30 an hour
- Full-time
- Dental office
- Mid-level
- Communication skills
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Insurance Coordinator
Fresenius Medical Care —San Fernando, CA
- $64,000 - $86,000 a year
- Full-time
- Customer service
- Mid-level
- Clinic
- Health insurance
- Dental insurance
PATIENT FINANCIAL SERVICES WORKER/EMERGENCY APPOINTMENTS HOMELESSNESS
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $54,515.04 - $69,585.84 a year
- Multiple hires
- Mid-level
- US work authorization
- Fair chance
- Life insurance
Patient Counselor
DLV Vision —Westlake Village, CA
- $26 - $30 an hour
- Spanish
- Microsoft Outlook
- Surgery
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7d
Eligibility Screener (Northridge, CA)
GETIXHEALTH —Northridge, CA
- $24 - $25 an hour
- Rotating weekends
- Spanish
- Hospital
- Pass drug screening
- AD&D insurance
- Disability insurance
Quick Apply
Enrollment Specialist - PACE
Los Angeles Jewish Health —Los Angeles, CA
- $34 - $38 an hour
- Full-time
- CPR Certification
- Current TB test
- Marketing
- 403(b) matching
- Paid holidays
Quick Apply
Eligibility Specialist 1
Savista, LLC —Sherman Oaks, CA
- $23 - $24 an hour
- Full-time
- Acute care
- Hospital
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
Enrollment Specialist - PACE
Los Angeles Jewish Home —Reseda, CA
- $34 - $38 an hour
- Full-time
- CPR Certification
- Current TB test
- Marketing
- 403(b) matching
- Paid holidays
Financial Counselor
Mission Community Hospital —Panorama City, CA
- $23 - $25 an hour
- Overtime
- Spanish
- English
- Mid-level
Quick Apply

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Intake Care Coordinator

New U Therapy Center & Family Services -
Valencia, CA

Quick Apply

Job Details

Full-time
$70,304 a year
1 day ago

Benefits

Paid holidays
401(k) 3% Match
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Teamwork
Google Docs
Customer relationship building
HIPAA compliance
Electronic health records (EHR) management
Medical office experience
Sales experience within healthcare
HIPAA
Medical scheduling
Managing clients in a customer support role
Bachelor's degree
Sales management systems proficiency
Client acquisition
Multi-line phone systems
Health information management
CRM system proficiency
Clinical confidentiality policies
Gmail
Consultative selling

Full Job Description

Job Title: Intake Care Coordinator

Join Our Growing Team at New U Therapy Center & Family Services!

New U Therapy Center & Family Services is a multidisciplinary mental health organization dedicated to delivering innovative, high-quality behavioral health services that improve the lives of individuals, couples, and families. As we continue to expand our services and develop new programs, we are seeking an experienced and results-driven Intake Care Coordinator to help bring our next phase of growth to life.

We are seeking an experienced and results-driven Intake Care Coordinator to support our growing admissions team. This role is ideal for someone with strong healthcare, client coordination, customer service, and consultative sales experience who is passionate about helping individuals access quality mental health care.

If you thrive in fast-paced environments, enjoy building new initiatives from the ground up, and want to make a meaningful impact within a mission-driven organization, we encourage you to apply.Why Join Us?

A Well-Established Local Practice: Be part of a respected mental health organization with a strong reputation for quality care and community impact.
Supportive & Collaborative Environment: Work closely with clinicians, staff, and leadership in a team-oriented setting that values communication and support.
Meaningful Impact: Play a key role in supporting clinicians and enhancing the patient experience through efficient, organized office operations.
Stability & Growth: Be part of a growing organization offering long-term stability and opportunities for professional development and career advancement.

What You Will Do:

Admission and Client Coordination

Serve as the primary point of contact for prospective clients, referral sources, and new patient inquiries, responding promptly and professionally.
Conduct intake consultations, assess client needs, and educate prospective clients about available services, with an emphasis on the Functional Psychiatry Membership Program.
Schedule consultations and new client appointments for Functional Psychiatry, Psychiatry, and Psychotherapy.
Manage the complete client onboarding and admissions process, including forms, documentation, EHR setup, enrollment, and follow-up.
Coordinate provider recommendations and ensure a smooth transition into care.

Lead Management and Sales Follow-Up

Manage the prospective client pipeline within the CRM and accurately document all interactions and lead activity.
Conduct consistent follow-up through phone calls, text messages, emails, and CRM workflows to maximize appointments and enrollment.
Re-engage inactive leads, former clients, and referral opportunities to support admissions and retention.
Work toward established admissions, enrollment, and conversion goals while maintaining an exceptional client experience.

Patient and Care Coordination

Coordinate scheduling and internal referrals across Psychiatry, Psychotherapy, and Functional Psychiatry services.
Collaborate with providers and clinical staff to support continuity of care and timely access to services.
Monitor client engagement and appointment attendance and conduct follow-up as needed.
Provide compassionate, professional, and confidential service while maintaining HIPAA compliance.

Insurance and Financial Coordination

Collect demographic, insurance, and financial information from prospective clients.
Initiate Verification of Benefits (VOB) and coordinate with billing regarding eligibility and coverage.
Explain insurance benefits, membership fees, estimated financial responsibilities, and payment expectations.
Coordinate applicable deposits, deductibles, copays, and membership payments in accordance with organizational policies.

Documentation and Administrative Support

Maintain accurate client records, CRM activity, EHR documentation, referrals, and follow-up information.
Track referral sources, admissions, enrollment activity, and conversion metrics.
Upload and maintain intake forms, medical records, and supporting documentation.
Manage multi-line phone systems and provide administrative support as needed.
Maintain confidentiality and comply with HIPAA and organizational policies.

What You Will Need:

3+ years of healthcare admissions, healthcare sales, wellness membership sales, or similar experience.
Experience working in a medical or healthcare setting required; mental health experience preferred.
Strong communication, customer service, relationship-building, and consultative sales skills.
Excellent organizational, time-management, multitasking, and follow-up abilities.
Strong attention to detail, analytical thinking, and problem-solving skills.
Ability to confidently explain and promote mental health services and program options.
Proficiency with Microsoft Office, Google Docs, Gmail, CRM, and EHR systems.
Compassionate, professional, and patient-centered approach.
Ability to work effectively with diverse clients, providers, and team members.
Bachelor's degree in Healthcare Administration, Social Work, Mental Health, or a related field preferred.
Spanish-speaking preferred.
Commitment to confidentiality, HIPAA compliance, and exceptional client care.

What We Offer:

100% Health Insurance and 75% Dental and Vision Insurance for employee coverage only
Company Life Insurance Coverage
401K with up to 3% matching to help secure your financial future.
Paid two weeks vacation and 40 hours sick time to promote work-life balance.
Six paid holidays per year
A collaborative, team-oriented work culture that fosters professional growth.
Fully equipped, comfortable office space in Westlake Village.
Access to an electronic health record platform for seamless documentation.
Annual team-building and corporate in-person events
Monthly culture-building activities such as company lunches
Competitive Compensation

Rates: $70,304 annually
Work Location: Valencia or Torrance; In-Person
Expected hours: Exempt Position, Regular office hours 9-6 M-F

Does this role sound like the perfect match for you? Submit your resume and cover letter here.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Pay: $70,304.00 per year

Application Question(s):

Do you have at least 3 years of experience in healthcare admissions, healthcare sales, patient/client coordination, wellness membership sales, or a related field? Yes or No (Required to answer)
Do you have experience working in a medical, healthcare, mental health, behavioral health, or wellness setting? Yes or No (Required to answer)
Do you have experience conducting intake calls, consultations, or admission conversations with prospective patients or clients? Yes or No (Required to answer)
Do you have experience scheduling patients and coordinating appointments with healthcare providers? Yes or No (Required to answer)
Do you have experience with lead management, CRM systems, or following up with prospective clients through phone, text, and email? Yes or No (Required to answer)
Are you comfortable discussing healthcare services with prospective clients and working toward appointment, enrollment, or conversion goals? Yes or No (Required to answer)
nefits (VOB), or explaining copays, deductibles, membership fees, or other patient financial responsibilities? Yes or No (Required to answer)
Are you comfortable working with EHR/CRM systems and maintaining accurate, confidential patient documentation in accordance with HIPAA requirements? Yes or No (Required to answer)
This is an in-person position in Valencia or Torrance, with regular hours of Monday–Friday, 9:00 AM–6:00 PM. Are you able to work this schedule and location? Yes or No (Required to answer)
Do you have a bachelor's degree in Healthcare Administration, Social Work, Mental Health, or a related field? Yes or No (Required to answer)
Are you fluent or proficient in Spanish?
Have you ever received services from New U Therapy and Family Services? (Yes or No required to answer)
Does any immediate family member currently receive services from New U Therapy and Family Services? (Yes or No required to answer)

If you answered "Yes" to either question above, please provide any additional information you would like us to consider:

Work Location: In person

Quick Apply

Refine Your Search

patient navigators jobs in valencia, ca

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