Top 7 Patient financial services representative Jobs in Valentine, Ne

Patient Financial Services Representative
Cherry County Hospital —Valentine, NE
- Full-time
- Medical office experience
- HIPAA
- Mid-level
- Health savings account
- AD&D insurance
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Lead Patient Financial Services Representative
Cherry County Hospital —Valentine, NE
- Full-time
- Medical office experience
- Mid-level
- Windows
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Teleperformance USA —United States
- $21.50 an hour
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance
DRG Integrity Specialist
Accuity —United States
- Full-time
- Research
- Mid-level
- Windows
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Patient Financial Services Representative

Cherry County Hospital -
Valentine, NE

Quick Apply

Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
Life insurance
Retirement plan

Qualifications

Phone communication
HIPAA
High school diploma or GED
Health information regulatory compliance
Telephone systems
Typing
Productivity software
Clinical confidentiality policies
Medical debt collection accounts
Collections account management
Patient collections management
Client interaction via phone calls

Full Job Description

Description:

Job title: Patient Financial Services Representative

Reports to: Controller

Status: Full Time

Benefit Eligible: Yes

Position Summary

The Patient Financial Services Representative performs a variety of routine and non-routine clerical/patient accounting functions in accordance with standard procedures in one or more of the following areas: patient accounting, accounts receivable, or hospital revenue cycle for the Cherry County Hospital and Clinic.

Duties and Responsibilities

Regular responsibilities include but are not limited to the following:

Works daily electronic billing file and submits insurance claims to third-party payers
This position is responsible for posting monies received from all payor types (including Medicare, Medicaid, Managed Care, HMO, PPO, and patient)
Accurate billing of patient accounts, ensuring timely claim submission and reimbursement from various third- party payers and patients, ensuring proper account documentation in the facility's billing system, and pursuing follow-up efforts on aged accounts
Reviews, evaluates, and forwards manual patient account statements to payers that do not accept electronic claims or that require special handling
Documents billing activity on the patient account; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to CFO
Reviews claims for accuracy and coordinates with ancillary departments as needed to provide information for audits and/or record reviews
Based on electronic payers' error reports, makes appropriate corrections to optimize the electronic claims submission process
Ensures payments and adjustments are accurately posted to patient accounts
Reviews claims for accuracy and coordinates with ancillary departments as needed to provide information for audits and/or record reviews
Based on electronic payers' error reports, makes appropriate corrections to optimize the electronic claims submission process
Ensures payments and adjustments are accurately posted to patient accounts
Ensures payments in correct computer log to assure accurate patient statements
Responds to written/oral requests for itemized bill from any customer including patient, insurance company, and attorney
Researches all patient and insurance refunds in accordance to best practice/benchmark for compliance
Calls patients to collect on outstanding balances, collecting insurance information, or providing payment options
Responds to patients inquiries regarding the status of insurance claims or balances due
Visits patients in the Emergency Department or the hospital to obtain information for billing or provider Medicaid application
Review outstanding patient balances prior to patients receiving elective services to secure appropriate payment arrangements and/or compliance with previously established payment arrangements
Ensures timely resolution of credits by accurate and timely refunds to the appropriate entity(s) and patient(s), prepares daily deposit and control sheets
Sorts the mail and is responsible for distribution to the appropriate area/person
Obtains pre-authorizations for services/procedures when required by the patient’s payor
Posts charges onto the patient account for supplies and services that were provided to the patient to ensure proper billing and reimbursement
Various other reporting and miscellaneous reports relating to Revenue Cycle functionality, Accounts Payable or Timekeeping could be required
Ensures the confidentiality of patients’ medical, personal, and financial records is maintained
Knowledgeable of and committed to practicing Corporate Compliance policies and procedures
Complies with Cherry County Hospital personnel policies
Performs other duties as assigned by the supervisor

Skills and Abilities Required

Ability to type, operate business machines including computers, and complex telephone systems
Verbally interact with a variety of individuals
Read fine print on documents
Access files in order or execute the proper handling of accounts receivable credit and collection
Execute general office duties as necessary in a proper manner
Ability to interact with utmost courtesy and tact
Supremely capable of projecting a demeanor of warmth and welcome to any and all individuals who presents themselves to the business office
Ability to maintain confidentiality of any and all hospital and patient affairs
Ability to read, write, verify, utilize, understand, trace, tender, tabulate, systemize, submit, study, organize, sort, search, scan, process, post, participate, move, locate, investigate, formulate, examine, draft, correspond, decide, classify, and/or assemble business office materials, instruction and equipment
Ability to sit, stand, and walk variable distances
Must be knowledgeable of state and federal confidentiality laws, including but not limited to HIPAA, and be familiar with and follow all policies, procedures and instructions regarding the privacy and security of protected health information applicable to the position

Physical Demands and Working Conditions

Works in a well-lighted and ventilated office
Subject to frequent interruptions
Normal office environment with little exposure to excessive noise, dust, temperature, and the like
Characterized as work requiring exertion of negligible up to 50 pounds of force periodically by moving objects
Requires sitting, talking, repetitive motion, and listening to a significant degree
Requires significant manual dexterity to operate business office machines and equip and to meet job performance standards and criteria
Requires verbal ability to communicate via telephone and typical voice interaction
Requires auditory ability sufficient to hear telephone with typical hearing impaired enhancements and to hear normal conversation typical or an office setting

We would also like to highlight our Comprehensive Benefit Package, which includes:

Health Insurance: Co-pay or HSA plan options with 100% coverage for the Employee
Dental Coverage: 100% coverage for the Employee
Vision Coverage: 100% coverage for the Employee
$50,000 Group Life Insurance with AD&D
Long-Term Disability Coverage: 100% coverage for the Employee
Medical and Dependent Care Flexible Spending Accounts
Health Savings Account with employer contribution
Supplemental Insurances: Short-Term Disability, Supplemental Life and AD&D, Critical Illness, Hospital Indemnity, and Accident
Retirement Plan: 457 plan with Pre-Tax and Roth options

Requirements:

Minimum Job Requirements

High School diploma required
1 to 3 years of customer service and/or business office experience, ideally in a medical setting preferred
Prior experience and knowledge in the use of software packages such as Microsoft Excel, Word, and Windows
Knowledge of collection laws, 3rd party reimbursement, and basic hospital accounting

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patient financial services representative jobs in valentine, ne

Patient Financial Services Representative

Lead Patient Financial Services Representative

Licensed Insurance Representative - Remote

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