Top 1 Hotel & accommodations concierges Jobs in Valle, Az

Guest Experience Coordinator
Under Canvas Inc. —Valle, AZ
- $16 - $17 an hour
- Seasonal
- Background check
- Mid-level
- High school diploma or GED
- 401(k)
- Employee assistance program
Quick Apply

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Guest Experience Coordinator

Under Canvas Inc. -
Valle, AZ

Quick Apply

Job Details

Seasonal
$16 - $17 an hour

Benefits

401(k)
Employee assistance program

Qualifications

Outdoor work experience

Full Job Description

Summary

As a Guest Experience Coordinator, you thrive on engaging with guests, creating extraordinary outdoor experiences, and being a brand ambassador for Under Canvas. This is a seasonal, hourly position that includes the option of team member housing for the duration of the season.

Competencies

Effective Communication
Adaptagility

Key Responsibilities

Assist other employees in the department
Ability to execute and balance multiple priorities, all while positively engaging with on-site guests and upcoming arrivals
Cultivate and share resources and leads with your supervisor for departmental growth
Ensure all events and adventures are well attended and received
Contribute and assist teammates on-site to maintain high standards of camp operations
Diligently communicate with supervisor on any pending priorities and immediate concerns
Demonstrate the stamina to work long hours in varying weather conditions
Effectively coordinate and execute tasks cross-departmentally including but not limited to, Guest Experience, Front Desk, Adventures, Food & Beverage & Groups
Welcome guests as they arrive, confirm their on-site activities, and set the tone for the duration of their stay
Share passion, knowledge, and recommendations for activities and attractions to experience in the local community
Demonstrate the ability to problem solve independently or in collaboration with your team and/or supervisor
Eagerly seek opportunities to ensure guests have everything they need
Conduct on-site activities consisting of but not limited to stargazing, nature walks, yoga, live music, special events (ie group events & holiday themed activities)
Strive for excellence in guest experience across all departmental priorities (adventures, on-site activities, retail & equipment rentals)
Demonstrate accountability & diligence with all associated priorities
Participate in weekly and daily meetings to ensure the GECs as well as the Front Desk team are well informed about activities offered on site as well as off site, upcoming events or groups, and any other special events or arrivals
Work efficiently to meet deadlines while maintaining high standards
Other duties as assigned

Preferred Qualifications

High School Diploma or GED
Minimum two years of experience with guest interaction in resorts, hotels, or hospitality
Service-minded with passion for guest service experience
Genuine, outgoing, friendly, and dynamic
Enthusiasm for sharing knowledge of local attractions, landmarks, activities, history, and culture
Teamwork and adaptability

Additional Information

This position requires the individual to wear and work in personal protective equipment, when applicable.
This position requires that the individual is able to lift a minimum of 45lbs independently.
Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
Tip Certification Required
- Must be obtained by property opening date or before starting any work involving food or alcohol handling
This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.

Compensation and Benefits:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

Health Insurance
401K (eligible if work hourly minimum as required by law)
Heavily discounted tents for Under Canvas family and friends stays
Bar N Ranch lodge and cabin discounts
Lifestyle partner brand and industry discounts
Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.

Quick Apply

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Guest Experience Coordinator

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