Top 207 Technical support occupations Jobs in Vallejo, Ca

Technical Support Specialist
Chevron Federal Credit Union —Concord, CA
- $27.73 - $38.13 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Technical Support Operations
Rockbot —Oakland, CA
- $70,000 - $100,000 a year
- Weekends as needed
- Remote
- Analysis skills
- Senior level
- Communication skills
Quick Apply
Temporary Pool, Short-Term Hourly - Technical Support
Napa Valley College —Vallejo, CA
- $19 - $27 an hour
- Temporary
- Mid-level
- University
- Leadership
Technical and Logistics Support Analyst - 6340652
Logic —Walnut Creek, CA
- $22.47 - $32.47 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Device Support Technician II
Sutter Health —Oakland, CA
- $40.30 - $60.45 an hour
- 8 hour shift
- Computer Science
- Mid-level
- Office
4d
Technical Support Specialist
Anrok —San Francisco, CA
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
IT Helpdesk Technician
Integrated Pain Management Medical Group, Inc. —Walnut Creek, CA
- $27 - $35 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
4d
IT Support Engineer (Hybrid - San Rafael)
Xantrion —San Rafael, CA
- $60,000 - $70,000 a year
- Full-time
- Computer literacy
- No experience needed
- Mid-level
- Paid training
- Health insurance
Quick Apply
2d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Vallejo, CA
- $19.28 - $28.89 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
INFORMATION TECHNOLOGY ASSOCIATE
Department of Corrections & Rehabilitation —Solano County, CA
- $4,935 - $8,740 a month
- Weekends as needed
- Current TB test
- Hospital
- Fingerprint clearance
5d
Help Desk Technician
FIS Global —Fairfield, CA
- Weekends as needed
- Microsoft Outlook
- Computer Science
- Pass drug screening
Desktop Support
Atomic Machines —Emeryville, CA
- $60 - $75 an hour
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
Technical Support Engineer
Jama Software —San Francisco, CA
- Weekends as needed
- Remote
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health insurance
13d
Technical and Logistics Support Analyst - 6340652
Accenture —Walnut Creek, CA
- $22.47 - $32.47 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Customer Service Specialist, Technical
Ekso Bionics, Inc. —San Rafael, CA
- $75,000 - $95,000 a year
- Full-time
- Oracle
- Mid-level
- Office
Quick Apply
Technical Customer Support Specialist
Authorium —San Francisco, CA
- $78,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Software development
- 401(k)
- Paid time off
Quick Apply
5d
Technical and Client Support Manager
Pacific School of Religion —Berkeley, CA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- English
- Mid-level
Quick Apply
IT Support Engineer
ASHBY LUMBER CO INC —Concord, CA
- $80,000 - $105,000 a year
- Google Workspace
- Mid-level
- Windows
- Profit sharing
- Health savings account
Quick Apply
Technical Support Expert
Mistral AI —San Francisco, CA
- Full-time
- Hybrid work
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Parental leave
5d
Desktop Support Engineer I (On-Site)
Neumo Holdings LLC —Fairfield, CA
- $25 - $29 an hour
- Full-time
- Background check
- Office
- High school diploma or GED
Quick Apply

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Technical Support Specialist

Chevron Federal Credit Union -
Concord, CA

Quick Apply

Job Details

$27.73 - $38.13 an hour

Benefits

401(k) 8% Match
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Microsoft Excel
Microsoft Outlook
Enterprise software
Laptop (troubleshooting support)
Windows
Video conferencing software
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
ServiceNow
IP networking
Video conferences (communication methods)
Desktop administration
Equipment inventory management
Ticketing system technical support

Full Job Description

Chevron Federal Credit Union is one of the top-run credit unions in the country – and one of the largest, with $5 billion in assets. Yet our corporate culture is not stuffy: the Team Spirit Committee runs fun activities and charitable events throughout the year, and work-life balance, mutual respect, diversity, and providing a voice for every employee are all important to us. As you might imagine, we provide competitive pay and great benefits, including:

Bonus/incentives for all regular employees
401(k) with 8% company contribution
Medical, dental, and vision insurance for employees and dependents paid at 80%
PTO and paid sabbaticals
Tuition reimbursement

GENERAL SUMMARY

The Technical Support Specialist provides Level 2 end user support for remote and hybrid workforce environments. Responsibilities include installing, configuring, troubleshooting, and supporting computer hardware, mobile devices, operating systems, Office 365 applications, printers, softphone technologies, and enterprise applications. Supports users through Zoom, remote access tools, and phone support while delivering timely and accurate issue resolution.

Position Duties & Functions

In a hybrid work environment, provide Level 2 desktop support in troubleshooting common end-end-user hardware and software issue at desk side or remotely in an environment that includes but not limited to: Active Directory/ Entra, Windows 11, Office 365, Zoom, remote access VPN, and wireless networks).

Ensure that all tickets are logged, resolved/assigned for resolution, prioritized, and tracked, and communicated timely and appropriately.

Participate in the installation, configuration, upgrade, and deployment of end user hardware (laptop, desktop, monitor, mobile devices and peripherals) and software.

Procure, provision, and manage IT assets throughout the hardware lifecycle. Maintain accurate inventory and asset records within ServiceNow.

Troubleshoot basic network issues of end user workstations and branch equipment.

Create and maintain technical documentation, procedures, and end user knowledge base articles.

Create and administer software deployment packages and jobs using Ivanti Neuron and Intune.

Assist in the maintenance of meeting room hardware including Poly A/V equipment and iPads.

Participates in 24/7 on-call support rotation as needed.

Other duties as assigned

POSITION REQUIREMENTS

EXPERIENCE and EDUCATION

2+ years of technical or desktop support experience in a Windows enterprise environment required.
Experience supporting remote and hybrid users using enterprise remote management tools such as Ivanti Neurons and Intune.
Experience managing incidents, requests, and IT assets within ServiceNow.
Basic understanding of TCP/IP networking fundamentals including ping, traceroute, and DNS.
At least one year of Active Directory experience is preferred.
Minimum two years supporting corporate end user hardware, Microsoft Office 365 applications, particularly Outlook.
High school diploma, GED, or equivalent required.
Equivalent combinations of education and experience may be considered.

KNOWLEDGE and SKILLS

Strong troubleshooting, customer service, written communication, and problem-solving skills.
Proficient in Windows environments, Zoom and Office 365 applications including Outlook, Word, and Excel.
The ability to perform core job duties with little supervision.
Ability to follow and adhere to established procedure, quickly learn new technologies including AI-enabled workplace tools.
Strong organizational skills with the ability to prioritize multiple tasks effectively.
Excellent verbal and written communication skills with both technical and non-technical users.

COMPETENCIES

Ability to learn quickly and adapt to change; ability to quickly learn specialized applications and systems.
Initiative and self-direction.
Ability to effectively communicate and collaborate with people at all levels.
Sound problem-solving and decision-making ability, including the ability to prioritize.
Ability to understand and align with our core competencies through daily projects and tasks:

Growth Mindset

Diversity & Inclusion

Communication

Change Ready Leadership

Responsibility

Problem Solving

Tech & Data Savvy

CU Business Acumen

PHYSICAL DEMANDS

Work involves extensive use of computers, up to eight hours per day. Appropriate vision, dexterity, and other physical abilities are required.
May include occasional pushing, pulling, or carrying objects weighing up to 20 pounds.
Must be able to speak and present on the telephone and/or through digital means of communication, including but not limited to Zoom/Teams/or other video technologies.
Flexibility to work early morning, weekend and on-call schedules as needed.
Able to be physically onsite for at least two out of the five days of the week for support and projects.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SALARY AND BENEFITS:

Salary is based on qualifications and geographical location (Zone). Benefit information can be located on our Careers page here: https://www.chevronfcu.org/about-us/careers (https://www.chevronfcu.org/about-us/careers)

Pay Range: $27.73 - $38.13

This position is eligible to participate in the Corporate Incentive Plan. Annual incentive opportunity ranges from 0–8% of incentive eligible earnings, based on a combination of institutional performance (0–2%) and individual performance (0–6%). Incentive payments are discretionary and subject to approval.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Chevron Federal Credit Union (CFCU) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. CFCU participates in E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 800-232-8101 for assistance.

CFCU Is CPRA Compliant for California Employees and Applicants, to review the Notice at Collection, click here (https://www.chevronfcu.org/docs/librariesprovider7/pdfs/notice-at-collection-(employment)-.pdf). To submit a request, please refer to the Careers page for the CPRA Request Form.

#LI-AK1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

technical support occupations jobs in vallejo, ca

Technical Support Specialist

Technical Support Operations

Temporary Pool, Short-Term Hourly - Technical Support

Technical and Logistics Support Analyst - 6340652

Device Support Technician II

Technical Support Specialist

IT Helpdesk Technician

IT Support Engineer (Hybrid - San Rafael)

Seasonal, Operations Technical Specialist (Part Time)

INFORMATION TECHNOLOGY ASSOCIATE

Help Desk Technician

Desktop Support

Technical Support Engineer

Technical and Logistics Support Analyst - 6340652

Customer Service Specialist, Technical

Technical Customer Support Specialist

Technical and Client Support Manager

IT Support Engineer

Technical Support Expert

Desktop Support Engineer I (On-Site)

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