Top 88 Desktop support technician Jobs in Valley Stream, Ny

Desktop Technician - Hybrid
nextSource Connect —New Hyde Park, NY
- $35 an hour
- Temporary
- Hybrid work
- 5 years
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Data Center Operator Technician
Total Deployment Solutions —Brooklyn, NY
- $55,000 - $70,000 a year
- Overtime
- Mid-level
- In-person
- 1 year
- Health insurance
- Paid time off
3d
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
Mid / Senior - Level IT Technician (Mostly Remote – NYC Based
Agile Networks —New York, NY
- $40 - $55 an hour
- Full-time
- Hybrid work
- Mid-level
- Microsoft Office
- Analysis skills
Quick Apply
22h
Computer Support Technician II
New York University —New York, NY
- $38.10 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
IT Technician, Bureau of IT Infrastructure and Support Services
DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $71,434 a year
- Full-time
- Management
- High school
- Mid-level
- Wellness program
- Health insurance
9d
Technical Support - Level 1
Future Tech Enterprise, Inc. —Lynbrook, NY
- $49,000 - $55,000 a year
- Full-time
- School experience
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
4d
Desktop Support Analyst
Barrow Wise Consulting —New York, NY
- $60,000 - $90,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Health insurance
- Paid time off
Quick Apply
IT ANALYST - CORPORATE
Front Row Europe GmbH —New York, NY
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Commuter assistance
- Health insurance
Level 2 Helpdesk Support Professional, Temp to Perm
JOINT INDUSTRY BOARD OF THE ELECTRICAL INDUSTRY —Flushing, NY
- From $44.70 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Quick Apply
3d
Desktop Support Technician
ION Computer Systems —New Hyde Park, NY
- $30 - $35 an hour
- Full-time
- Background check
- 5 years
- Mid-level
Quick Apply
Service Desk Technician
OFFICE OF CRIMINAL JUSTICE —Manhattan, NY
- $68,213 - $80,000 a year
- Multiple hires
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
10d
Deskside Services Technician
Lowenstein Sandler —New York, NY
- $85,000 - $95,000 a year
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Senior Helpdesk Technician
City of New York —New York, NY
- $71,434 - $82,149 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
Quick Apply
IT Technician
Situation Group —New York, NY
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support Technician - JFK Airport
ESP Global Services Limited —Jamaica, NY
- $52,000 - $55,000 a year
- 8 hour shift
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Desktop Technician
DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $59,537 - $68,468 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Tier 1 Help Desk Technician
5Q Partners, LLC —New York, NY
- $70,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Service Desk Analyst
Girling Health Care of New York —Brooklyn, NY
- $60,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Help Desk Technician
Empire Merchants Metro —Astoria, NY
- $45,000 - $75,000 a year
- Full-time
- Research
- Office
- Windows
- Travel reimbursement
- Disability insurance

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desktop support technician jobs near valley stream, ny

Desktop Technician - Hybrid

nextSource Connect
New Hyde Park, NY

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Job Details

Temporary | Contract
$35 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Employee discount

Qualifications

Mobile device support
Operating systems
GPO
Laptop (troubleshooting support)
Network infrastructure
High school diploma or GED
Computer hardware
Desktop applications
Networking equipment (troubleshooting support)
IP networking
Productivity software
Desktop administration
Peripheral hardware support
Mobile devices

Full Job Description

Work options: Hybrid

Desktop Technician

Location: Hybrid. Based in the New York metro area with onsite meetings rotating between Melville and New Hyde Park. Reimbursable travel across Suffolk, Nassau, Westchester, and the Hudson Valley, including the Poughkeepsie area (approximately 20 sites).

Candidates located in Westchester, Long Island, Manhattan, Northern New Jersey or surrounding New York areas are preferred.

Duration: ASAP through end of year with potential to extend based on project pipeline.

Pay Rate: $35 per hour, commensurate with experience.

About the Role

The Desktop Support Technician supports all end-user equipment including desktop, laptop, printers, scanners and hospital equipment. The Technician ensures service level commitments and deliverables are met (adhering to documented Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

Duties and Responsibilities

Gathers data and compiles reports on KPIs, SLAs and other relevant data for management review
Assists with the development and implementation of short- and long-term solutions, including planning, testing and implementing new and enhanced systems, while remediating production impacting incidents and outages
Coordinates with vendors on break/fix issues as necessary
Images, installs, and supports software for all workstation types
Troubleshoots, supports, and repairs hardware

Technical Support Skills

Desktop support and troubleshooting experience
Printer and scanner troubleshooting
Password reset and user account support
PC imaging and workstation deployment
Device configuration and setup
Remote support and ticket resolution experience
Experience supporting go-live activities and user transitions

Deployment & Infrastructure Support

Hardware deployment support
IT infrastructure rollout support
Post-deployment issue resolution
Coordination with desktop, build, and support teams
User acceptance and workstation validation support

Customer Service Skills

Strong customer service orientation
Ability to interact professionally with medical and administrative staff
Ability to gather user requirements and identify application needs
Patience and professionalism in high-pressure support situations

Work Style & Logistics

Ability to work independently in the field
Experience supporting multiple locations
Willingness to travel between sites throughout Long Island and Westchester
Hybrid work experience (onsite and remote support)
Flexibility during deployments and go-live periods

Qualifications

High School Diploma or equivalent required
Minimum of five (5) years technology service delivery experience in a corporate and high availability environment, required, including knowledge of end-user and network-based hardware and software for Desktops, Laptops, MAC, printers, scanners, routers, switches, mobile devices
Experience with service delivery modes, processes, techniques and tools, required
Knowledge of Microsoft Operating systems (XP, 7) and Microsoft Office Suite software, and Microsoft technologies, including Active Directory, DHCP, DNS, GPOs, etc., required
Knowledge of Citrix, Networking (TCP/IP, DNS), required
Excellent written and oral communications skills as well as analytical and organizational skills, required
Experience with CA Desktop and Server Manager and CA Service Desk or other ticket tracking software, preferred
Epic experience and understanding healthcare workflows (preferred but not required)
ITIL v3 Foundation or Six Sigma Certification, preferred

Engagement Terms

W2 only.
No C2C or third-party agencies/suppliers.
No work authorization sponsorship now or in the future.

nextSource is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure, and life experiences or for any other reason.

nextSource is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at [email protected].

What nextSource Provides:

Healthcare Benefits including Medical, Prescription, Vision & Dental Coverage | United Healthcare
Voluntary STD & LTD | New York Life
401(k) Retirement Planning | Fidelity
Discount Program
You are Eligible to participate in the benefits program if you are considered a full-time employee of nextSource, working at least 30 hours per week on a consistent basis. Your coverage will be effective on the 1st of the month following 60 days of employment.

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Refine Your Search

desktop support technician jobs in valley stream, ny

Desktop Technician - Hybrid

Data Center Operator Technician

Service Desk Technician

Mid / Senior - Level IT Technician (Mostly Remote – NYC Based

Computer Support Technician II

IT Technician, Bureau of IT Infrastructure and Support Services

Technical Support - Level 1

Desktop Support Analyst

IT ANALYST - CORPORATE

Level 2 Helpdesk Support Professional, Temp to Perm

Desktop Support Technician

Service Desk Technician

Deskside Services Technician

Senior Helpdesk Technician

IT Technician

Desktop Support Technician - JFK Airport

Desktop Technician

Tier 1 Help Desk Technician

IT Service Desk Analyst

Help Desk Technician

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