Top 79 Identity and access management Jobs in Valparaiso, Fl

Help Desk Specialist
Booz Allen Hamilton —Hurlburt Field, FL
- $52,900 - $108,000 a year
- Weekends as needed
- Azure
- Mid-level
- Office
- Health insurance
- Flexible spending account
Systems Administrator II - Shalimar, FL
Jacobs —Shalimar, FL
- $60,000 - $70,000 a year
- On call
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Paid holidays
- Health insurance
Program Management Support
Torch Technologies —Eglin AFB, FL
- Email
- Background check
- Microsoft Excel
- Laboratory experience
- Health savings account
- Paid holidays
3d
Principal Cyber Systems Engineer
Northrop Grumman —Valparaiso, FL
- $108,200 - $162,400 a year
- Overtime
- System design
- Research
- Windows
- Paid holidays
- Disability insurance
Principal Cloud Cyber Security Engineer, Technology and Digital, FT,8:30A - 5P
Baptist Health South Florida —Florida
- $144,738.24 - $188,159.71 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Wellness program
- Health insurance
Cyber Systems Engineer
Northrop Grumman —Valparaiso, FL
- $87,200 - $130,800 a year
- Overtime
- System design
- Research
- Windows
- Paid holidays
- Disability insurance
Information System Security Officer (ISSO)
Accenture Federal Services —Eglin AFB, FL
- $100,200 - $203,400 a year
- Computer science
- Computer Science
- Military
Schedule Analyst, Senior
Booz Allen Hamilton —Fort Walton Beach, FL
- $77,500 - $176,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Disability insurance
- Health insurance
Junior Network & Computer System Administrator
TekSynap —Eglin AFB, FL
- $50,000 - $60,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
- Disability insurance
- Health insurance
Quick Apply
8d
Information System Security Engineer
Accenture Federal Services —Eglin AFB, FL
- $100,200 - $203,400 a year
- Military
- System design
- Windows
Information Management Specialist (Sr.)
Torch Technologies —Eglin AFB, FL
- Email
- Background check
- System design
- Windows
- Health savings account
- Paid holidays
3d
NETWORK ENGINEER
Reliance Test & Technology —Niceville, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Service Desk Technician
General Dynamics Information Technology —Mary Esther, FL
- $51,000 - $69,000 a year
- Mid-level
- Office
- 3 years
- Paid time off
- 401(k) matching
Systems Administrator Senior
General Dynamics Information Technology —Mary Esther, FL
- $89,250 - $120,750 a year
- On call
- Customer service
- Bachelor of Science
- Office
- Paid time off
- 401(k) matching
Nuclear Analyst
Booz Allen Hamilton —Hurlburt Field, FL
- $61,900 - $141,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
IT Architect
Intelligent Waves LLC —Eglin AFB, FL
- Full-time
- No experience needed
- Windows
- 8 years
- Travel reimbursement
Network and Computer Systems Administrator
JST —Hurlburt Field, FL
- Full-time
- Engineering
- System design
- Team management
Quick Apply
11d
Weapons and Tactics Program Manager
Torch Technologies —Eglin AFB, FL
- Email
- Background check
- Computer literacy
- Windows
- Health savings account
- Paid holidays
13d
Information Systems Security Officer
Torch Technologies —Eglin AFB, FL
- Email
- Background check
- Computer science
- Computer Science
- Health savings account
- Paid holidays
DevOps Engineer
Booz Allen Hamilton —Eglin AFB, FL
- $77,500 - $176,000 a year
- Full-time
- Azure
- Software troubleshooting
- Mid-level
- Health insurance
- Flexible spending account

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Help Desk Specialist

Booz Allen Hamilton -
Hurlburt Field, FL

Apply Now

Job Details

Full-time
$52,900 - $108,000 a year

Benefits

Health insurance
Flexible spending account
Tuition reimbursement
Retirement plan

Qualifications

Customer communication
Incident report management
Incident management software
DoD experience
Compliance with security regulations
High school diploma or GED
Incident management operations support
Customer support ticket management
Agile
ITIL implementation
Ticketing system technical support

Full Job Description

Help Desk Specialist

The Opportunity:

Are you a dedicated, adaptable professional passionate about solving technical challenges in a fast-paced, mission-critical environment? Do you thrive in a dynamic team setting and have the expertise to provide effective, efficient, timely, and valuable support for internal and external mission partners? We're looking for a customer-focused, problem-solving guru with the skills and certifications to manage dynamic workloads while delivering exceptional support to our mission partners. This role demands flexibility, overnight schedules, technical competence, and a relentless drive for excellence. If this sounds like you, we want you to join our team as a round-the-clock Help Desk Engineer.

As a professional, you know how to interface with internal and external customers and leadership to understand needs and gain insight on shared delivery performance. You will be providing Tier I and II support for Help Desk tickets from team members and mission partners within the response service level agreement, updating tickets daily with complete notes, and ensuring tickets are resolved to the customer’s satisfaction before they are closed. You’ll educate and provide policy guidance on all inquiries. Ready to build the future of shared delivery for the better?

What You’ll Work On:

Provide Tier I and II technical support in an around-the-clock environment, including after-hours support on holidays and weekends.
Manage and resolve Help Desk tickets in a fast-paced setting, adhering to Service Level Agreement (SLA) guidelines.
Monitor and address incidents reported by end-users, escalating to the appropriate teams or leadership as necessary.
Collaborate closely with engineering and management teams while maintaining professional and clear communication.
Identify and implement needed resolutions or workarounds for technical issues in a structured manner.
Use tools such as Jira, and Confluence modules such as JSM, Core, and software, for tracking incidents and documenting processes.
Prepare thorough shift handover reports to ensure the seamless flow of operations between shifts.
Adapt swiftly to evolving technologies and environments, while adhering to security and organizational protocols.
Work within classified facilities upon hiring, while maintaining compliance with DoD standards and security clearances.

Join us. The world can’t wait.

You Have:

Experience providing Help Desk support in a high-demand and fast-paced environment
Experience tracking, analyzing, and resolving technical incidents systematically using industry-standard software
Experience with ITIL processes and Agile workflows
Knowledge of DoD-specific configurations and processes
Ability to work a round-the-clock shift rotation
Ability to work weekends, holidays, and up to 12 hours a day outside of normal work hours
Ability to effectively transition duties during shift changes by providing detailed handover reports
TS/SCI clearance
HS diploma or GED

Nice If You Have:

Experience with Jira and Confluence
Experience with 24/7 shift work
Knowledge of Azure, AWS, or cloud technologies
Ability to learn emerging IT technologies
Ability to independently manage multiple tasks
Ability to pay strict attention to detail
Possession of excellent organizational skills
Possession of excellent written and verbal communication skills, with professionalism in interactions across all organizational levels
IAM Level II DoD 8570 Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Apply Now

Refine Your Search

identity and access management jobs in valparaiso, fl

Help Desk Specialist

Systems Administrator II - Shalimar, FL

Program Management Support

Principal Cyber Systems Engineer

Principal Cloud Cyber Security Engineer, Technology and Digital, FT,8:30A - 5P

Cyber Systems Engineer

Information System Security Officer (ISSO)

Schedule Analyst, Senior

Junior Network & Computer System Administrator

Information System Security Engineer

Information Management Specialist (Sr.)

NETWORK ENGINEER

Service Desk Technician

Systems Administrator Senior

Nuclear Analyst

IT Architect

Network and Computer Systems Administrator

Weapons and Tactics Program Manager

Information Systems Security Officer

DevOps Engineer

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