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Park Assistant Manager
Kids Empire Indiana LLC —Merrillville, IN
- $16.80 an hour
- Weekends as needed
- Background check
- Management
- Sanitation
- AD&D insurance
- Health insurance
Quick Apply

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Park Assistant Manager

Kids Empire Indiana LLC -
Merrillville, IN

Quick Apply

Job Details

Full-time
$16.80 an hour

Benefits

AD&D insurance
Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program
Pet insurance

Qualifications

Computer operation
Customer communication
Guest relations
Team leadership
English
Assistant manager experience
High school diploma or GED
Experience working with children
Emergency response readiness
Customer satisfaction improvement

Full Job Description

OBJECTIVE:

As a Park Assistant Manager, you play a key role in overseeing the daily operations of the park, ensuring a safe, enjoyable, and efficient experience for visitors. Your responsibilities include supervising staff, implementing operational procedures, and maintaining high standards of customer service. Park Assistant Managers are the contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction, resolving complaints, and addressing any questions or comments that guests may have while present at Kids Empire. Must interact with families and children of all ages.

ESSENTIAL JOB FUNCTIONS:

Attending to guests as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
Supervises employees to ensure they perform their job duties satisfactorily and achieve production goals.
Assist the Park Manager with training, developing, and auditing.
Foster a positive and collaborative work environment among park staff.
Audit schedules and requests needed approval from the Park Manager.
Opens and closes the park via using keys or a code.
Communicate any guest or employee issues to the Park Manager.
Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD.
Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
Operating the billing transactions accurately by verifying the amount displayed on the POS.
Organizes the refrigerator with drinks, snacks, chips, and ice cream.
Checks snack inventory is sufficient and orders snacks from specified vendors to replenish stock.
Walk the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.
Clean restrooms and all sanitize all park structures. tables, chairs, playground structure.
Schedule and coordinate family events and assist events operate efficiently.
Other duties as assigned.

PHYSICAL DEMANDS:

Stand, walk, bend, twist constantly.
Frequent bilateral hand movements.
Good finger dexterity.
Must be able to work in noisy environments created by guests, such as children yelling and music.
Must be able to tolerate a hectic and busy work environment during peak hours.
Must be able to work in a tight structure and be comfortable with heights.

BENEFITS:

Health Insurance
Voluntary Dental and Vision
Voluntary Supplemental Accident and Hospital Insurance
Employee Assistance Program (EAP)
Voluntary Life Insurance
Free Group Basic Life and AD& D Insurance
Pet Insurance
Recreational Discounts
401(k)

QUALIFICATIONS:

High school diploma or equivalent qualification required.
Work weekends and holidays
Able to work with children.
Operate an iPad.
Good communication skills, customer service skills, and conflict resolution skills
Leadership skills
Strong organizational skills
Ability to make effective decisions in a fast-paced environment.
Prioritizing guest satisfaction and continuously improving services.
Demonstrating a commitment to safety and emergency preparedness.
Work independently
Read and write in English.

Expected hours: 35 – 40 per week

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Referral program
Vision insurance

Work Location: In person

Quick Apply

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Park Assistant Manager

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