Top 29 Hotel front desk supervisor Jobs in Vancouver Wa

Guest Services Agent
Homewood Suites by Hilton —Vancouver, WA
- Part-time
- Word processing
- Computer literacy
- Writing skills
Quick Apply
Hotel Front Desk Supervisor
Hotel Vance Tribute Portfolio Marriott —Portland, OR
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
Hotel Front Desk Supervisor / Guest Service Supervisor
Hampton Inn & Suites – Portland / Pearl District —Portland, OR
- $21 - $22 an hour
- Full-time
- Organizational skills
- Leadership
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
6d
Front Office Manager | Aloft Portland Airport Hotel at Cascade Station
PM Hospitality Strategies, Inc. —Portland, OR
- $56,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Mentoring
Quick Apply
Hotel Front Desk Agent
Hotel Vance Tribute Portfolio Marriott —Portland, OR
- Part-time
- Research
- Hotel
- Negotiation
Quick Apply
Night Auditor - Part Time
EVERGREEN HOSPITALITY MANAGEMENT, LLC —Vancouver, WA
- $16 an hour
- Part-time
- High school diploma or GED
- Ability to sit for extended periods
- Typing
Guest Service Supervisor
Crowne Plaza Portland Downtown - Convention Center —Portland, OR
- $22.07 - $26.48 an hour
- Weekends as needed
- Writing skills
- Basic math
- English
- Free parking
- Commuter assistance
Quick Apply
Front Desk Lead
Holiday Inn Portland Hillsboro —Hillsboro, OR
- Weekends as needed
- Computer literacy
- Mid-level
- Hotel
- Disability insurance
- Health insurance
Oxford Suites Jantzen Beach - Guest Experience Representative
Oxford Suites & Hotels —Portland, OR
- $19.00 - $19.50 an hour
- Weekends as needed
- Ability to climb stairs
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
2d
Front Desk Agent
Marriott International, Inc —Portland, OR
- Full-time
Night Auditor - Part Time
Oxford Hotels and Resorts —Portland, OR
- From $21 an hour
- Overtime
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
10d
Night Audit Guest Service Agent
La Quinta Inn & Suites - Portland Airport —Portland, OR
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
Staybridge Suites - Hillsboro —Hillsboro, OR
- From $20 an hour
- Full-time
- Mid-level
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
5d
Hotel Front Desk Supervisor
Holiday Inn Portland South —Wilsonville, OR
- $20 - $24 an hour
- Full-time
- Sales
- Customer service
- Computer literacy
- Free parking
- Health insurance
Quick Apply
2d
Front Desk Agent
Comfort Inn & Suites - Beaverton, Portland West —Beaverton, OR
- $17 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- Store discount
- Health insurance
Quick Apply
Assistant General Manager
Pdk Airport LLC DBA Holiday Inn Portland Airport —Portland, OR
- Full-time
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
Staybridge Suites —Portland, OR
- Full-time
- Computer literacy
- Basic math
- Mid-level
Quick Apply
Assistant General Manager
Cherry Hotel Holdings Group LLC —Hillsboro, OR
- Weekends as needed
- Residential
- Hotel
- Supervising experience
Quick Apply
Front Desk Associate
Fairfield by Marriott —Lake Oswego, OR
- $17 - $19 an hour
- 8 hour shift
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Night Audit Front Desk Shuttle Driver
La Quinta Inn & Suites - Portland Airport —Portland, OR
- $17.00 - $18.50 an hour
- Part-time
- Hotel
- Clean MVR report
- Entry level
- Store discount
- Health insurance
Quick Apply

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Guest Services Agent

Homewood Suites by Hilton -
Vancouver, WA

Quick Apply

Job Details

Part-time

Qualifications

Report preparation
Computer operation
Word processing
Spreadsheets
Writing skills
English
Geometry
Desktop applications
Presentation creation
Algebra
Productivity software

Full Job Description

JOB DESCRIPTION: Guest Services Agent

POSITION SUMMARY

The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay. This position is responsible for performing the activities of the front desk including reservations, guest services, and telephone calls professionally, efficiently, and courteously.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential Duties:

Responds promptly and follows through on guest complaints in effective and friendly manner.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Uses suggestive selling techniques to upsell hotel rooms according to hotel standard procedures.

Job Duties and Responsibilities:

Projects a professional image of the hotel.
Notifies supervisor of incidents that may affect normal business operations or guest service.
Performs well on all company shopping and telemonitoring programs.
Knowledgeable of all front office functions, processes and procedures, hotel and surroundings.
Follows all guidelines in regards to guest service, including, but not limited check in, reservations, check out, special requests, pre-registration.
Adheres to guestroom key control procedures.
Adheres to hotel credit policies and procedures, including credit card authorization, direct bill accounts, check cashing, cash-payment guests, telephone deposits, etc.
Coordinates room status with the housekeeping department such as late checkouts, extended stays early check-ins, special requests, etc.
Adheres to hotel mail, package and message handling procedures.
Uses proper telephone etiquette when answering all telephones and understands and uses voice mail procedures accurately.
Posts outlet charges promptly and accurately and balances end-of-shift work and cash drawer.
Attends department meetings.
Knows all safety and emergency procedures. Is aware of accident prevention policies.

ADDITIONAL DUTIES AND RESPONSIBILITIES

Maintains punctual, regular and predictable attendance.
Works collaboratively in a team environment with a spirit of cooperation.
Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with guests and coworkers and including the ability to communicate effectively and remain calm and courteous under pressure.
Respectfully takes direction from supervisor.
Complies with all safety policies, practices and procedures and reports all unsafe activities to supervisor.
Participates in proactive team efforts to achieve hotel and company goals.
Provides leadership to others through example and sharing of knowledge and skills.
Performs other duties as assigned.

Vesta Hospitality’s focus areas are:

Our Teams | Our Guests | Financial Responsibilities | Our Revenue | Responsible Business

Guest satisfaction scores, safety and risk prevention measures, green initiatives and others.

QUALIFICATIONS

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Education and/or Experience:

High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Must be able to read, write and speak English. Must be able to read and interpret simple and complex documents, reports, manuals and correspondence. Must be able to write simple and complex documents, reports, and correspondence. Must be able to speak effectively with clear speech to individuals and groups.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Computer Skills:

Job requires specialized computer skills. Must be adept at using various applications including database, spreadsheet, report writing, project management, graphics, word processing, presentation creation/editing, communicate by e-mail and use scheduling software.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to prioritize, organize and delegate assignments. Must be able to accurately perceive, comprehend and analyze situations, data, and incidents.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

The physical demands described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and position requirements.

The associate must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. While performing the duties of this job, the associate is regularly required to stand, talk, hear and walk; reach with hands and arms; use hands to finger, handle or feel. The associate is occasionally required to climb or balance, stoop, kneel, crouch, or crawl, taste or smell. The associate is occasionally required to sit. The associates must be able to read, see (close, distance and peripheral vision), adjust focus and apply depth and perception vision.

The work environment described here is representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and position requirements.

While performing the duties of this job, the associate is regularly exposed to work near moving mechanical parts, fumes or airborne particles. The associates is occasionally exposed to outdoor weather conditions, wet or humid conditions (non-weather), toxic or caustic chemicals. In rare occasions, the associate is required to work in high, precarious places. The noise level in the work environment is usually moderate.

Brand: Homewood Suites by Hilton
Address: 701 SE Columbia Shores Blvd Vancouver, WA - 98661
Property Description: HWV - 701 SE Columbia Shores Blvd, Vancouver, WA
Property Number: HWV

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in vancouver wa

Guest Services Agent

Hotel Front Desk Supervisor

Hotel Front Desk Supervisor / Guest Service Supervisor

Front Office Manager | Aloft Portland Airport Hotel at Cascade Station

Hotel Front Desk Agent

Night Auditor - Part Time

Guest Service Supervisor

Front Desk Lead

Oxford Suites Jantzen Beach - Guest Experience Representative

Front Desk Agent

Night Auditor - Part Time

Night Audit Guest Service Agent

Front Office Manager

Hotel Front Desk Supervisor

Front Desk Agent

Assistant General Manager

Night Auditor

Assistant General Manager

Front Desk Associate

Night Audit Front Desk Shuttle Driver

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