Top 26133 Experience manager Jobs in Venice, Ca

Specialty Manager
Marksman Security LLC —Culver City, CA
- $90,000 a year
- Mentoring
- Senior level
- Paid training
- Health insurance
Quick Apply
Guest Relations - Manager
The Hongkong and Shanghai Hotels, Limited —Beverly Hills, CA
- $75,000 a year
- Mid-level
- Hotel
- US work authorization
- Free parking
- Paid time off
Reservations Manager
FAIRMONT —Santa Monica, CA
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Leadership
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Manager, Administration & Workplace Operations
Cineverse —Los Angeles, CA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Office
- Microsoft Office
- Administrative experience
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Department Manager
REI (Recreational Equipment Inc.) —Marina del Rey, CA
- $28.77 - $36.00 an hour
- Mid-level
- Retail management
- Health insurance
- Employee discount
Sr. Manager, Workplace Experience
Disney Direct to Consumer —Santa Monica, CA
- $152,800 - $186,600 a year
- Online Application
- Google Workspace
- Microsoft Outlook
- Bachelor of Science
Assistant Front Office Manager
Hotel Oceana Santa Monica —Santa Monica, CA
- $70,304 - $70,500 a year
- Weekends as needed
- Writing skills
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Lead, Workplace Operations
IMAX —Playa Vista, CA
- $65,259 - $93,228 a year
- Online Application
- Office
- Continuous improvement
- Organizational skills
7d
Front Desk Manager
Sandbourne Santa Monica —Santa Monica, CA
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
Customer Experience Associate Manager
O Positiv —Santa Monica, CA
- $110,000 - $130,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
6d
Customer Success Manager
Whatnot —Los Angeles, CA
- $113,000 - $155,000 a year
- Full-time
- Hybrid work
- Mid-level
- Paid parental leave
- Health insurance
Assistant Front Office Manager
UCLA —Los Angeles, CA
- $51,400 - $95,900 a year
- Weekends as needed
- Hybrid work
- Background check
- 18 years or older
- Writing skills
7d
Guest Experience Manager
IS Sunset Management LLC —West Hollywood, CA
- $80,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Analysis skills
Quick Apply
9d
Creative Project Manager
ALO —Los Angeles, CA
- $95,000 - $105,000 a year
- Mid-level
- 3 years
- Communication skills
- Paid time off
Quick Apply
14d
Assistant Housing Operations Manager
UCLA —Los Angeles, CA
- $70,900 - $145,200 a year
- Full-time
- Hybrid work
- Background check
- 18 years or older
- Mid-level
6d
Guest Services Manager
Love.Life —El Segundo, CA
- $70,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Order Management Coordinator
Liquid I.V. —El Segundo, CA
- $75,000 - $85,000 a year
- Microsoft Excel
- Sales
- Mid-level
- Paid holidays
- Disability insurance
Assistant Front Office Manager
Marriott International, Inc —Los Angeles, CA
- $70,310 - $86,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Guest Services Manager
FAIRMONT —Los Angeles, CA
- $80,000 - $92,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to climb stairs
- Health insurance
- 401(k)
Quick Apply
Client Service Manager
Wilson Sonsini Goodrich & Rosati —Century City, CA
- $131,750 - $178,250 a year
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- Travel

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Specialty Manager

Marksman Security LLC -
Culver City, CA

Quick Apply

Job Details

$90,000 a year

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Vision insurance
Opportunities for advancement

Qualifications

Customer communication

Full Job Description

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

The Specialty Manager is responsible for the leadership, oversight, coordination, execution, and continuous improvement of four specialized security programs to include, but not be limited to: Shift Supervisor Operations, Badging Operations, VIP Concierge, and Special Events. This position serves as the primary liaison between the client, Operations, Scheduling, Badging, Shift Supervisors, VIP Concierge, and field personnel to ensure operational excellence and the successful execution of daily security operations, executive and talent visits, events, screenings, and special assignments in accordance with MSC policies, procedures, and approved operational requirements.

This is a customer-facing leadership position responsible for maintaining operational excellence, developing personnel, identifying operational risks and gaps, ensuring a consistently high standard of service delivery, and partnering with the broader management team to continuously raise operational performance.

SHIFT SUPERVISOR OPERATIONS

Provide leadership, coaching, and accountability for Shift Supervisors.
Ensure consistent operational execution, incident management, post checks, and quality assurance.
Monitor operational performance, identify gaps, implement corrective actions, and validate followthrough.
Track, validate, and report operational metrics and performance indicators.
Maintain a strategic 'balcony view' while remaining engaged in day-to-day operations.

BADGING OPERATIONS

Oversee daily badging operations, including new hire badge issuance, replacement badges, extended use of badges, transient workforce badges, and supporting documentation.
Ensure compliance with operational directives and MSC procedures.
Partner with client badging representatives to maintain efficient customer service and operational continuity.
Identify process improvements and operational efficiencies.

VIP CONCIERGE OPERATIONS

Executive and VIP support.
Executive visits and talent movements.
Concierge-level customer service.
Stakeholder coordination.
Ensure VIP experiences are executed professionally, seamlessly, and in accordance with client expectations.

SPECIAL EVENTS MANAGEMENT

Lead the planning, coordination, and execution of screenings, premieres, executive visits, talent events, and other special events.
Support development and coordination of event security plans while partnering with the client on enhanced security planning.
Coordinate staffing requirements and submit staffing requests to the client.
Ensure logistics, communications, equipment, and personnel resources are coordinated.
Maintain oversight of multiple simultaneous events while ensuring consistent service delivery.
Coordinate with internal and external stakeholders to achieve event objectives.
Ensure events are executed safely, professionally, and in accordance with client expectations.

CLIENT RELATIONSHIP MANAGEMENT

Serve as a trusted point of contact for client-facing communications.
Participate in planning meetings and operational calls.
Ensure client concerns and operational needs are addressed appropriately.
Maintain strong working relationships with client stakeholders and internal partners.
Represent MSC professionally at all times.
Never commit to, approve, or communicate policy decisions on behalf of the client without documented authorization from both the client and the MSC Account Manager.

PERSONNEL DEVELOPMENT & TRAINING

Identify operational and specialty-program training needs.
Coordinate and facilitate in-service training.
Ensure personnel are trained on assigned technologies and operational procedures.
Coach and mentor leads, supervisors, and specialists.
Promote consistency in operational execution and customer service expectations.

TECHNOLOGY & RESOURCE MANAGEMENT

Maintain operational readiness of specialty program equipment and resources.
Coordinate deployment and training for Open Gate, Yondr pouches, wands, monoculars, and approved security devices.
Ensure personnel have the resources necessary to perform effectively.
Identify equipment, staffing, or logistical deficiencies and elevate concerns appropriately.

INCIDENT MANAGEMENT & CONTINUOUS IMPROVEMENT

Oversee operational and event debriefs.
Conduct and review PIRs, after-action reports, and corrective action plans.
Analyze operational trends and performance data to drive continuous improvement.
Partner with Operations, Training, Compliance, and fellow managers to improve performance while respecting each functional area's ownership.
Develop recommendations that improve efficiency, readiness, communication, and service delivery.

KEY EXPECTATIONS

Operate with a proactive, solutions-oriented mindset.
Maintain exceptional communication with clients, leadership, and operational teams.
Demonstrate ownership and accountability.
Anticipate operational needs before they become issues.
Ensure professionalism and attention to detail.
Foster a culture of service, preparedness, accountability, and continuous improvement.

REPORTING RELATIONSHIP

Reports to: Operations Manager

Works Closely With:

MSC Management Team
Scheduling Team
Shift Supervisors
Badging Team
VIP Concierge Team
Client Representatives
Event Stakeholders
Partner Teams, as applicable

Compensation and Benefits:

Annual Salary: $90,000
Insurance: medical, vision, and dental
Paid training
Competitive compensation
401(k)
Career advancement opportunities
Continuous learning opportunities through LMS

#IND4

Quick Apply

Refine Your Search

experience manager jobs in venice, ca

Specialty Manager

Guest Relations - Manager

Reservations Manager

Manager, Administration & Workplace Operations

Department Manager

Sr. Manager, Workplace Experience

Assistant Front Office Manager

Lead, Workplace Operations

Front Desk Manager

Customer Experience Associate Manager

Customer Success Manager

Assistant Front Office Manager

Guest Experience Manager

Creative Project Manager

Assistant Housing Operations Manager

Guest Services Manager

Order Management Coordinator

Assistant Front Office Manager

Guest Services Manager

Client Service Manager

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