Top 48 Call center representative Jobs in Venice, Fl

Customer Service in Venice!
Waste Pro —Venice, FL
- Computer literacy
- Residential
- Analysis skills
Quick Apply
Full Time Call Center Representative - work hybrid
TRANZACT —North Port, FL
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
10d
Remote Licensed Insurance and Membership Sales Agent (Tampa residents only)
AAA The Auto Club Group —Florida
- $17.33 an hour
- Extended hours
- Marketing
- Computer literacy
- Pass drug screening
- Paid training
- Paid jury duty
6d
Medicare Insurance Broker (1099) - Uncapped Income l Events & Support Provided
MAS GROUP INSURANCE LLC —Florida
- $60,000 - $120,000 a year
- Call employer
- Bilingual
- Background check
- Spanish
- Travel reimbursement
- Work from home
Quick Apply
Remote Seasonal Health Insurance Sales and Enrollment Agent
Qualfon —Florida
- From $25 an hour
- Full-time
- Remote
- 18 years or older
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
5d
Customer Service Representative
Sergeant's Electric —North Port, FL
- $17 - $22 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Sarasota, FL
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Care Rep
Onewater Marine Inc —Venice, FL
- $17 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
Sales Agent (Warm Inbound Leads) – $18/hr + Uncapped Commission | $75K–$120K Year 1
Signature Medicare Solutions —Sarasota, FL
- $18 an hour
- Full-time
- Background check
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
SpecialEyes Customer Service Representative
BVI Medical —Sarasota, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Customer Service Representative/Dispatcher
Custom Air —Sarasota, FL
- Full-time
- Office
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
11d
BDC Representative
Sarasota Ford —Sarasota, FL
- From $90,000 a year
- Weekends as needed
- Bilingual
- Dealership
- Communication skills
- Paid parental leave
- Paid holidays
Telesales Agent (Health Insurance)
AppleOne —United States
- $21 - $24 an hour
- Temporary
- Remote
- Fair chance
- Entry level
- Dental insurance
- 401(k)
Quick Apply
14h

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Customer Service in Venice!

Waste Pro -
Venice, FL

Quick Apply

Job Details

Qualifications

Computer operation
Customer communication
Typing
Productivity software
Negotiation

Full Job Description

SUMMARY OF POSITION:
The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations.

ESSENTIAL JOB FUNCTIONS:
1. Answers incoming calls.
2. Assists existing commercial and residential customers in resolving issues.
3. Provides service quotes for new customers.
4. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information.
5. Provides customer retention by providing high level customer service and offering alternatives to cancellation request.
6. Averages answering approximately 100 inbound calls per day .
7. Averages answering calls in fewer than 12 seconds.
8. Establishes understanding of customer needs, issues, and requests.
9. Identifies opportunities to cross sell additional products and services. (Lock bars, casters, gate fees, etc.)
10. Interacts with customers and Waste Pro employees to determine service, resolve complaints, and escalates the more complex issues to the appropriate level.
11. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro.
12. Supports other service lines when required.
13. Uses Tower system to gather information, provides information, and/or update customer records.
14. Completes cross training with other departments to include Operations, Sales, and Billing.
15. Strives to meet or exceed service and operational goals established for the call center to include productivity, quality, and timeliness.

OTHER JOB RESPONSIBILITIES:

Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro .
Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT: Normal setting for this job is: office setting.

Requirements:

QUALIFICATIONS:

Ability to handle a heavy volume of calls in a professional and efficient manner
Excellent verbal, written and analytical skills
Computer proficiency in MS Office and strong typing Skills,
Ability to multi task.
Ability to react well under pressure and treat others with respect
Ability to identify and resolve problems in a timely manner
Ability to Prioritize and plan work activities
Ability to work efficiently and effectively, both independently and as a team to ensure exceeding the call center's standards.
Ability to balance team and individual responsibilities and help build a positive team environment.
Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service.

Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

Additional Details :

Waste Pro supports a diverse workforce and is an Equal Opportunity Employer. Waste Pro does not discriminate against individuals based on race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

Quick Apply

Refine Your Search

call center representative jobs in venice, fl

Customer Service in Venice!

Full Time Call Center Representative - work hybrid

Remote Licensed Insurance and Membership Sales Agent (Tampa residents only)

Medicare Insurance Broker (1099) - Uncapped Income l Events & Support Provided

Remote Seasonal Health Insurance Sales and Enrollment Agent

Customer Service Representative

Spanish Bilingual Remote Customer Service Representative

Customer Care Rep

Sales Agent (Warm Inbound Leads) – $18/hr + Uncapped Commission | $75K–$120K Year 1

SpecialEyes Customer Service Representative

Customer Service Representative/Dispatcher

BDC Representative

Telesales Agent (Health Insurance)

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