Top 469 Customer representative Jobs in Venice, Fl

PAC- Patient Access Center Representative
US Eye —Venice, FL
- Full-time
- HIPAA
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
5d
Customer Service in Venice!
Waste Pro —Venice, FL
- Computer literacy
- Residential
- Analysis skills
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Customer Service Representative (CSR)
Good News Pest Solutions —North Venice, FL
- $17 - $18 an hour
- Full-time
- Research
- Office
- Administrative experience
Customer Service Representative I
Englewood Water District —Englewood, FL
- $20.04 an hour
- Writing skills
- Office
- High school diploma or GED
12d
Medical Receptionist/Customer Service Representative
Sunset Lake Surgery Center —Venice, FL
- $17.50 - $20.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Organizational skills
- Health savings account
- AD&D insurance
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8d
Customer Service Representative - State Farm Agent Team Member
Nichole Lunn - State Farm Agent —Venice, FL
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- 401(k)
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Customer Relations Representative - State Farm Agent Team Member
Warren Middleton - State Farm Agent —Sarasota, FL
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
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Customer Service Representative
Sergeant's Electric —North Port, FL
- $17 - $22 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
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Customer Service Representative- Inside sales and scheduling
Ace Handyman Services Sarasota Venice —Nokomis, FL
- $18 - $21 an hour
- Full-time
- Office
- Driver's License
- Construction experience
- Health insurance
- Paid time off
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Account Representative - State Farm Agent Team Member
Bethany Bell - State Farm Agent —Venice, FL
- $40,000 - $85,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
S-ONE SERVICES LLC —Sarasota, FL
- $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
Quick Apply
CFS - Patient Care Representative
US Eye —Englewood, FL
- Full-time
- Surgery
- Basic math
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
Circle K —Venice, FL
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
7d
Customer Service Representative
Print My T's —Sarasota, FL
- $18 - $22 an hour
- Full-time
- Office
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
4d
Customer Service Representative
QUIPT HOME MEDICAL INC —Sarasota, FL
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Sheltair Aviation —Sarasota, FL
- Weekends as needed
- Background check
- Basic math
- Pass drug screening
Quick Apply
Freedom Boat Club - Member Experience Center Representative
Brunswick Corporation —Venice, FL
- $37,440 - $48,100 a year
- Full-time
- Remote
- Background check
- Pass drug screening
- High school diploma or GED
- Health savings account
- Health insurance
1d
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Sarasota, FL
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Medical Equipment Customer Service Representative
Rotech Healthcare Inc. —Sarasota, FL
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply
Sales Account Rep – BioPharma (Entry)
Immune Biopharma —Sarasota, FL
- $87,440 - $117,240 a year
- Full-time
- Communication skills
- Marketing
- Entry level
Quick Apply

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PAC- Patient Access Center Representative

US Eye -
Venice, FL

Quick Apply

Job Details

Full-time
5 days ago

Qualifications

High school diploma or GED
Productivity software

Full Job Description

JOB SUMMARY:

The Patient Access Center Representative will be part of a newly formed US EYE Patient Access (Call Center) Team and function as the first point-of-contact for the overall patient experience. This representative will be responsible for assessing patient needs, scheduling patient appointments, and assisting with any inquiries from the general public via phone. The ideal candidate will strive to provide an unparalleled patient experience. All team members must effectively function in a high call volume environment, and remain friendly, focused, and calm under pressure.

ESSENTIAL JOB FUNCTIONS (other duties as required):

Answers and triages incoming calls in a high-volume setting in a courteous and highly professional manner. Provides patients with an exceptional, one of kind experience that leads to high levels of patient satisfaction.
Responds to incoming appointment requests via email, Phreesia and other alternate paths into the practice.
Works in tandem with our contact center team to manage the phone queue and respond to patients efficiently, always mindful of service response times.
Accurately schedules appointments according to our practice templates and protocols.
Assists referring physicians with scheduling patients.
Effectively obtains patient demographic, clinical and insurance information and enter accurately in our practice management system.
Learns, retains and applies medical knowledge regarding scheduling, surgical and clinical protocols.
Meets productivity and patient care standards that align with our standards for the patient experience.
Ensures patient confidentiality.
Establishes strong work partnerships throughout the practice in order to provide a high quality of accurate information to patients.

COMPETENCIES:

Ability to provide exceptional customer service that supports high patient experience standards.
Ability to accurately follow oral and written instructions.
Strong oral communication skills. Communicates clearly, professionally and with a high level of self-awareness to patients.
Ability to address and resolve conflict when dealing with the public.
Capable of maintaining high degree of confidentiality that meets all HIPAA requirements.
Strong time management skills.
Ability to interact with the public and coworkers in a professional, respectful, and courteous manner.

WORK ENVIRONMENT:

The work environment is fast paced, requires strong time management and productivity skills. Contact center representatives must be internally motivated and capable of working independently.

PHYSICAL DEMANDS:

Occasional walking, standing, and sitting. May include bending.
Use hands to handle or feel objects, reach with hands and arms
Verbal communication and ability to hear
Lift moderately heavy objects (up to 50 pounds)
Use of close, distance and peripheral vision

POSITION TYPE AND EXPECTED HOURS OF WORK:

This is a full-time on site hourly position.

TRAVEL:

Minimal requirements for travel may be required from time to time.

REQUIRED EDUCATION AND EXPERIENCE:

High school graduate, with previous experience in a customer service role or call center.
Technology savvy, with competency in Office Suite and ability to learn software applications as required.

PREFERRED EDUCATION AND EXPERIENCE:

Previous experience in a contact center or healthcare environment is valued, but not required.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Refine Your Search

customer representative jobs in venice, fl

PAC- Patient Access Center Representative

Customer Service in Venice!

Customer Service Representative (CSR)

Customer Service Representative I

Medical Receptionist/Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative

Customer Service Representative- Inside sales and scheduling

Account Representative - State Farm Agent Team Member

Customer Service Representative

CFS - Patient Care Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Freedom Boat Club - Member Experience Center Representative

Spanish Bilingual Remote Customer Service Representative

Medical Equipment Customer Service Representative

Sales Account Rep – BioPharma (Entry)

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JOB SUMMARY:

ESSENTIAL JOB FUNCTIONS (other duties as required):

Minimal requirements for travel may be required from time to time.

REQUIRED EDUCATION AND EXPERIENCE:

PREFERRED EDUCATION AND EXPERIENCE:

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