Top 14 Customer support & client services managers Jobs in Ventura, Ca

Customer Service & Sales Support Supervisor
SaniSure LLC —Camarillo, CA
- $70,000 - $90,000 a year
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
Service Manager
Lanspeed —Camarillo, CA
- $60,000 - $120,000 a year
- Full-time
- Hybrid work
- Senior level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service & Dispatch Manager
TriCounty Services —Ventura, CA
- From $58,240 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Entry Level Assistant Manager
Team Teleta —Thousand Oaks, CA
- $900 - $1,400 a week
- Full-time
- Marketing
- High school diploma or GED
- Mentoring
- Travel reimbursement
- Paid training
Quick Apply
Branch Operations Supervisor - Commercial Lines
Insurance Office of America, Inc. —Port Hueneme, CA
- $95,000 - $125,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Manager, Global Services & Support
Hygiena LLC —Camarillo, CA
- $140,000 - $150,000 a year
- Full-time
- 5 years
- Engineering
- Analysis skills
- Profit sharing
- Health savings account
Quick Apply
Member Experience Manager
EōS Fitness —Oxnard, CA
- $19.90 - $21.90 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply

Related jobs to explore

Based on your search for customer support & client services managers

Associate Technical Account Manager
Yardi Systems, Inc. —Oxnard, CA
Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.
$31.25 - $32.81 an hour
Associate Technical Account Manager
Yardi Systems, Inc. —Oxnard, CA
Whether it's answering a quick question or resolving a challenge, you'll help clients have a smooth, successful experience with our software.
$31.25 - $32.81 an hour
4d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Lead Coordinator
Aramark —Groveport, OH
? One (1) year of call and customer service experience. The Customer Service Lead Coordinator is responsible for following and implementing company policies and…
$22 - $25 an hour
Workplace Solutions - Quality Assurance Specialist (Service Desk)
JPMorganChase —Columbus, OH
The QA Specialist will monitor inbound/outbound calls and written interactions (email/tickets) to evaluate professionalism, technical accuracy, customer service…
5d

Show more jobs in cities nearby

I want to receive the latest job alert for customer support & client services managers in ventura, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services managers jobs near ventura, ca

Entry Level Associate jobs in California

Entry Level Associate jobs in Meadville, PA

Entry Level Human Resource jobs in Long Island, NY

Data Entry jobs in Birmingham, AL

Associate Degree jobs in Atlanta, GA

Entry Level Inspector jobs in Houston, TX

Entry Level Associate jobs in Albuquerque, NM

Entry Level Associate jobs in Tampa, FL

Guest Service Agent jobs in New York, NY

Customer Service Manager jobs in Newport News, VA

Customer Service Manager jobs in Irvine, CA

Athletics Equipment Manager jobs in Kansas City, MO

Customer Service Manager jobs in Orange County, CA

Customer Service Manager jobs in Old Bridge, NJ

Service Manager jobs in Tacoma, WA

Work From Home Customer Service jobs in Arkansas

Service Manager jobs in Spartanburg, SC

Service Manager jobs in Syracuse, NY

Service Manager jobs in Utah

Human Resources Manager jobs in El Paso, TX

Customer Service & Sales Support Supervisor

SaniSure LLC -
Camarillo, CA

Apply Now

Job Details

Full-time
$70,000 - $90,000 a year

Qualifications

Customer communication
Confidential information handling
Microsoft Excel
Customer relationship building
Microsoft Outlook
Sales analytics & reporting tools
Managing teams in a customer support role
Sales team management
Managing clients in a customer support role
Client database systems
Team development
Professional development support
Sales coaching
Sales management systems proficiency
Leading team collaboration initiatives
Operational excellence initiatives
Manufacturing
Customer information system software
Task assignment

Full Job Description

About SaniSure

SaniSure is a high-growth multinational manufacturer of single-use products and systems used in the production of biological drugs, including cell therapies, gene therapies, and vaccines. With operations in the U.S. and Europe, we supply global pharmaceutical and biotech companies with the critical tools they need to develop and manufacture some of today's most innovative and life-changing medicines.

As we continue to expand our product offerings and global footprint, SaniSure offers an exciting opportunity to join a nimble, customer-focused company at the forefront of the biotech industry.

Job Summary

The Customer Service and Sales Support Supervisor is responsible for managing the daily operations of the Customer Service and Sales Support team, ensuring superior service levels, quality, and customer satisfaction.

Essential Functions

Supervise the daily workflow and performance of the Customer Service and Sales Support team.
Provide overall ownership and oversight of assigned key customer accounts, serving as the primary customer contact to ensure account success, service excellence, and effective coordination across Customer Service and internal functional teams.
Lead, motivate, and develop a high-performing team.
Design and implement customer service and sales support procedures, policies, and standards for continuous improvement.
Maintain and manage customer and sales data within relevant databases and systems.
Assist in setting and achieving customer satisfaction, service-level, and sales support goals.
Respond promptly to escalated customer and sales-related issues, facilitating timely resolutions.
Support sales inquiries, quotes, order processing, pricing, and status updates.
Coordinate with department managers to establish, implement, and train staff on policies and standards.
Track, analyze, and report on KPIs for both customer service and sales support functions.
Collaborate cross-functionally with Sales, Operations, Engineering, Quality, Planning, and other teams to drive customer and sales success.
Participate in recruiting, onboarding, and training of new team members.
Prepare for and assist with customer audits, providing relevant data and insights.
Provide constructive feedback and contribute to performance evaluations.
Set and track department goals and objectives in alignment with company goals.
Identify areas for cost reduction and increased efficiency.
Support team members to achieve their best performance and foster a positive work environment.
Address employee concerns and resolve conflicts, coordinate with Human Resources as needed.
Provide training and development opportunities for team members, helping them to improve their skills and advance their careers.
Ensure team members adhere to company policies and procedures including OSHA safety standards and ISO regulations.
Perform other duties as assigned.

Education

Bachelor's Degree preferred.

Required Experience & Competencies

6+ years of experience in customer service or sales support; at least one year in a supervisory role.
Industry experience in manufacturing, preferably biopharma or similar ISO regulated industry.
Proficiency in ERP systems (Syteline preferred) and CRM platforms.
Skilled professional able to lead and motivate a team, manage performance and resolve conflicts.
Able to manage multiple priorities and meet deadlines.
Proactive approach to identifying opportunities for improvement and driving positive change.
Competent in interpreting data, generating reports and making data-driven decisions.
Strong knowledge of customer service and sales support processes.
Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Excellent interpersonal and customer relationship management skills.
Strong written and verbal communication abilities.
Exceptional organizational skills with the ability to manage multiple priorities.
Proven analytical and problem-solving capabilities.
Effective leadership and team-building skills with experience in coaching and development.
Ability to prioritize tasks, delegate effectively, and remain calm under pressure.
Ability to maintain confidentiality with sensitive customer and business data.
Highly self-motivated, proactive, and deadline driven.
Flexible and adaptable to changing business needs.

Equal Employment Opportunity Policy

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion (including religious dress and grooming practices), color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, citizenship status, uniform service member status, pregnancy, age (40 and over), genetic information, disability (mental and physical), or any other protected status in accordance with all applicable federal, state, and local laws.

Apply Now

Refine Your Search

customer support & client services managers jobs in ventura, ca

Customer Service & Sales Support Supervisor

Service Manager

Customer Service & Dispatch Manager

Entry Level Assistant Manager

Branch Operations Supervisor - Commercial Lines

Manager, Global Services & Support

Member Experience Manager

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for customer support & client services managers in ventura, ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected