Top 22 Guest service agent Jobs in Ventura Ca

Spa - Spa Front Desk (Part Time)
Ojai Valley Inn —Ojai, CA
- $23.90 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Front Desk Agent
Crowne Plaza Ventura Beach —Ventura, CA
- $17.50 - $18.00 an hour
- Full-time
- Bilingual
- Hotel
- Analysis skills
- AD&D insurance
- Paid holidays
Quick Apply
Spa - Spa Front Desk Part-Time
Ojai Valley Inn —Ojai, CA
- $23.90 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Front Desk Agent - FT
El Roblar Investment Property Manager LLC —Ojai, CA
- From $22 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
1d
Recreation - Discover Ojai
Ojai Valley Inn —Ojai, CA
- $21.20 an hour
- Call employer
- Computer literacy
- Writing skills
- Basic math
Guest Service Agent
Waverley Hotels —Camarillo, CA
- $18 - $21 an hour
- Overnight shift
- Bachelor of Science
- Basic math
- Finance
- Health insurance
- Paid time off
Quick Apply
9d
Sales & Customer Service Associate
Massage Envy —Oxnard, CA
- $17.50 - $18.00 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Guest Service Agent - Hilton Santa Barbara Beachfront Resort
Hilton —Santa Barbara, CA
- $19 an hour
- 8 hour shift
- English
- Communication skills
- Entry level
7d
Member Services Agent
Coral Casino Beach & Cabana Club —Montecito, CA
- $20 an hour
- Weekends as needed
- CPR Certification
- Word processing
- English
- Health insurance
- Dental insurance
Quick Apply
Reservations Agent
Hotel Californian —Santa Barbara, CA
- $20 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Hotel
Quick Apply
Reservations Agent
VGK —Santa Barbara, CA
- $20 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Hotel
Quick Apply
Guest Experience Agent, (Full Time)
Rebel Hotel Company —Santa Barbara, CA
- Part-time
- Mid-level
- Hotel
Quick Apply
Front Desk Agent, (Full Time)
Rebel Hotel Company —Santa Barbara, CA
- Full-time
- Front desk
- Entry level
- Resort
Quick Apply
3d
Front Desk Agent
KC Central Coast LLC —Santa Barbara, CA
- $18 - $20 an hour
- Weekends as needed
- Google Workspace
- Word processing
- Writing skills
Quick Apply
Front Desk Agent/Night Auditor
Miote 6 Thousand Oaks —Newbury Park, CA
- $17.74 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
2d
Customer Service- Strong Sales
Massage Envy —Thousand Oaks, CA
- $17 - $19 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Sales Assosicate
Massage Envy —Thousand Oaks, CA
- $17.50 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Front Desk Sales and Customer Service
Haig Chiropractic Corp,. P.C. —Ventura County, CA
Haig Chiropractic Corp PC (dba The Joint Chiropractic) is looking for a *bilingual front desk sales and customer service representative* to support multiple…
$22 an hour
Quick Apply
Front Desk - Ventura
CorePower Yoga —Ventura, CA
We prioritize our people first, and we are invested the employee experience so that together we can create an experience powerful enough to transform lives,…
$16.90 an hour

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Leasing Agent
Wagenbrenner Management Inc. —Columbus, OH
Leases apartment homes - greets prospective residents, determines their needs and preferences, professionally presents community and specific apartment homes…
$19 - $21 an hour
Quick Apply
Front Desk Agent
Paramount Philly Agency —Columbus, OH
Maintain an organized, clean, and inviting front desk area. Provide accurate information and guide guests to the appropriate resources or team members.
$3,816.36 - $4,596.05 a month
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for guest service agent in ventura ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near ventura ca

Guest Service Agent jobs in Camarillo, CA

Guest Service Agent jobs in Santa Barbara, CA

Front Desk Agent jobs in Santa Barbara, CA

Sales jobs in Thousand Oaks, CA

Reservation Agent jobs in Santa Barbara, CA

Customer Service Representative jobs in Oxnard, CA

Customer Service Representative jobs in Thousand Oaks, CA

Guest Service Agent jobs in Sevierville, TN

Passenger Service Agent jobs in O'hare International Airport, IL

General Lines Insurance Agent jobs in Texas

Guest Service Agent jobs in Orange, CA

Guest Service Agent jobs in Honolulu, HI

Guest Service Agent jobs in Burlingame, CA

Real Estate Showing Agent jobs in New Jersey

Leasing Agent jobs in Glendale, AZ

Front Desk Agent jobs in Hot Springs, AR

Front Desk Agent jobs in Port Angeles, WA

Front Desk Agent jobs in Fairborn, OH

Front Desk Agent jobs in Ann Arbor, MI

It Help Desk jobs in Hawaii

Spa - Spa Front Desk (Part Time)

Ojai Valley Inn -
Ojai, CA

Apply Now

Job Details

Part-time
$23.90 an hour

Qualifications

Computer operation
Confidential information handling
Spreadsheets
Copy machines
Basic math
Team management
Fax machines
Productivity software
Faxing
General management

Full Job Description

Posted Monday, June 29, 2026, 5:00 AM

The Spa Front Desk Agent is involved in all aspects of the Spa operation of the Ojai Valley Inn and Spa for the purposes of providing exceptional guest service: advocating the Spa experience and treatments, creating and confirming spa appointments, greeting and assisting guests in a warm and friendly manner, providing a clean, safe and healthy environment.

Essential Duties and Responsibilities

Responsible for the guest’s first impressions of the Spa staff.
Greets guest with a smile and has the ability to communicate with diverse personalities.
Answers the phone properly using good telephone etiquette (3 rings, name usage).
Utilize spa computer systems with skill and proficiency.
Schedules and reschedules appointments keeping guests and services moving smoothly by scheduling appointments effectively.
Detect errors on the appointment book before they can cause problems in the spa. (Confirming billing abilities and confirmation emails sent)
Coordinating seamless, Forbes 5 star check in and check out for all guests.
Know and communicate clearly about the difference between the features of the spa services and their benefits.
Providing a 5 star tour and orientation to the facility to arriving guests.
Effective conflict resolution skills.
Knowledge of the entire Spa including all Spa treatments, appropriate booking order and contraindications.
Knowledge of Spa policies and able to effectively enforce the policies.
Knowledge of all Spa procedures and able to perform in an efficient an accurate manner.
Knowledge of resort, extensions, resources and VIPs.
Responsible for all aspects of Spa billing and gratuities.
Supporting spa MOD in handling all situations when a therapist calls in sick or no shows, if the appointments are scheduled on the wrong day and other scheduling errors.
Maintain a clean, safe, clean working environment in all areas.
Oversee all customer service throughout the Spa, periodically walking around the facility to insure guest satisfaction.
Forecasting guest needs (locker room supplies and F&B).
Assist Spa MODs in opening and closing the facility each day according to standard operating procedures.
Attend trainings and meetings.
Restock and maintain all front desk areas with necessary supplies.
Accurately complete all point of sale functions and accounting requirements. Help resolve accounting inquiries.
Follow cash handling procedures.
To keep reception area in good order and see to the needs of the clients before they are turned over to the technician.
Perform any assigned cleaning duties within Spa Ojai as a team member.
Be willing to accept responsibility for Spa projects within or outside the scope of normal working hours.
Help teammates when they are in need, and to accept responsibilities for duties that may be assigned by management when necessary.

Qualifications:

Communication skills are articulate, open and effective.
Previous spa experience, or similar field.
High level of organizational skills.
Effective in establishing and maintaining a positive team environment
Must be detail oriented with strong organizational skills.
Customer service and appearance to represent the property professionally and successfully.

Essential Skills:

Ability to prioritize and organize work assignments.
Ability to be a clear thinker, analyze and resolve problems exercising good judgment.
Ability to focus attention to detail.
Ability to remain calm and courteous when dealing with challenging situations.
Ability to maintain discretion and confidentiality of all guest and Spa information.
Consistently maintain a positive attitude.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional guest situations; Responds promptly to guest needs; Solicits guest feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. He or she must have an outgoing personality, be friendly, courteous and enjoy working with people.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Leads and Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Organizational Support - Follows OVI&S policies and procedures; Completes administrative tasks correctly and on time; Supports property's goals and values; Promotes property through outside activities; Supports affirmative action and respects diversity.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Professionalism – Follows OVI&S grooming standards. Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Adapts to changes in the work environment with a professional demeanor; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. He or she must look the part, be well-dressed and groomed, with good posture and personal habits.
Attendance/Punctuality - Is consistently at work and on time and follows OVI&S attendance policy; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

College degree in health or related field. Minimum 3 years management experience in integrated health or related industry. Good communication skills and judgment, as well as the ability to direct and manage people.

Mathematical Skills

Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations to the guests and Spa best interest.

Technological and Computer Skills

To perform this job successfully, an individual should have knowledge of Internet software; Excel Spreadsheet software and Microsoft Word Processing software. Be able to operate fax machine, printer, cell phone, palm pilot, photocopier, and miscellaneous electrical and wireless equipment. Proficient in Macintosh and PC formats

PHYSICAL, COGNITIVE, SOCIAL AND ENVIRONMENTAL REQUIREMENTS

NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Job Details

Pay Type

Hourly

Hiring Rate

23.90 USD

Apply Now

Refine Your Search

guest service agent jobs in ventura ca

Spa - Spa Front Desk (Part Time)

Front Desk Agent

Spa - Spa Front Desk Part-Time

Front Desk Agent - FT

Recreation - Discover Ojai

Guest Service Agent

Sales & Customer Service Associate

Guest Service Agent - Hilton Santa Barbara Beachfront Resort

Member Services Agent

Reservations Agent

Reservations Agent

Guest Experience Agent, (Full Time)

Front Desk Agent, (Full Time)

Front Desk Agent

Front Desk Agent/Night Auditor

Customer Service- Strong Sales

Sales Assosicate

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for guest service agent in ventura ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected