Top 9 Call center specialist Jobs in Vermont

Vermont Healthcare Service Specialist I
State of Vermont - Department of Vermont Health Access —Waterbury, VT
- $25.08 - $39.04 an hour
- Multiple hires
- No education required
- Computer literacy
- No experience needed
- Wellness program
- Paid holidays
8d
Call Center Specialist
Senior Solutions —Springfield, VT
- $20 - $22 an hour
- Hybrid work
- Experience working with individuals with disabilities
- Bachelor's degree
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Credit & Collections Specialist
Leddy Group —South Burlington, VT
- $24 - $28 an hour
- Online Application
- Office
- Microsoft Office
- High school diploma or GED
Quick Apply
7d
Credit and Collections Specialist
Vermont Gas Systems Inc —S Burlington, VT
- $24.04 - $28.85 an hour
- Mid-level
- High school diploma or GED
- Analysis skills
Quick Apply
Contact Center Service Specialist (Spanish Speaking)- Start Date October 12, 2026
National Life Insurance Company —Montpelier, VT
- $17 - $26 an hour
- 8 hour shift
- Hybrid work
- Background check
- Spanish
- Computer literacy
- Benefits from day one
- Life insurance
Remote Healthcare Support Specialist | $16.00/hr
Carenet Health —United States
- $16 an hour
- Overtime
- Remote
- Microsoft Outlook
- Customer service
- Computer literacy
- Paid holidays
- Health insurance
8d

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Customer Care Representative - Career Advancement Opportunities!!
Casella Waste Systems, Inc. —Rutland, VT
The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests…
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The QA Specialist will monitor inbound/outbound calls and written interactions (email/tickets) to evaluate professionalism, technical accuracy, customer service…

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Vermont Healthcare Service Specialist I

State of Vermont - Department of Vermont Health Access -
Waterbury, VT

Apply Now

Job Details

Full-time
$25.08 - $39.04 an hour
8 days ago

Benefits

Wellness program
457(b)
Paid holidays
Dental insurance
Tuition reimbursement
Pension plan
Loan forgiveness
Life insurance

Qualifications

Research

Full Job Description

Overview

The Department of Vermont Health Access (DVHA)'s Health Access Eligibility & Enrollment Unit (HAEEU) is seeking a Healthcare Services Support Specialist I, to be a part of the User Acceptance Testing (UAT) Team.
Work in a supportive work environment with a Monday-Friday schedule, eleven paid state holidays, in addition to a robust benefits package.

Job Duties:
The VHSSI position on the UAT Team supports changes within systems used by the other HAEEU teams. Our team is responsible for researching and testing systems used by the public and other teams within HAEEU to support changes and updates needed, offering scripted scenarios to assist with new changes implemented.

The Healthcare Services Specialist I role has the following responsibilities:

Knowledge and understanding of changes within the system.
Research, tests and problem solve within systems for Siebel, Portal, or Eligibility, providing scripted scenarios when HAEEU receives information system change or updates.
Tracking of the four-person team's work to detect resolution and successful deployment and assisting in the development of job aids.
Acting out work directly with vendors impacting both the front end and back end of the systems used with specific projects currently underway.
Reconciliation of the different systems to ensure all data aligns with the health exchange and our carrier partners.
Working closely with other HAEEU teams.

Mission:
The Department of Vermont Health Access (DVHA)'s mission is to improve Vermonters' health and well-being by providing access to high-quality, cost-effective health care. We have identified three priorities that support our mission: Advancing value-based payments, modernizing information technology infrastructure, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values: Transparency, Integrity and Service.

Diversity, Equity, and Inclusion:
As part of our values of transparency, integrity, and service, we are committed to supporting diversity, equity, inclusion, and accessibility as part of our person-centered culture. We actively celebrate our colleagues' and future colleagues' different abilities, racial identity, sexual orientation, ethnicity, age, and gender. Everyone is welcome and supported here.

Our State:
Vermont is a "small but mighty" state. We are ranked as one of the top 10 states to raise a family in 2022. We are nationwide leaders for progressive social and educational policies. We are in Northern New England, 1.5 hours from Montreal and 3.5 hours from Boston. We have beautiful Lake Champlain, the Green Mountains, and year-round outdoor activities.

Who May Apply

This position, Vermont Healthcare Service Specialist I (Job Requisition #55527), is open to all State employees and external applicants.
If you would like more information about this position, please contact [email protected]
Resumes will not be accepted via e-mail. You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Duties are performed in an office setting. Workload is consistently heavy with constant need for prompt and accurate data enter and decision making. Incumbents must be able to function independently, prioritize their own work and multi-task effectively. Private means of transportation should be available for necessary travel to training and/or meetings. Applicants may provide a variety of challenges including but not limited to highly emotional conditions (i.e. inability to communicate, attempts at falsification, unhappy customers). Work outside of typical business hours may be expected.

Minimum Qualifications

No education or experience required.

Preferred Qualifications

Experience in a customer service or call center environment. Ability to use computer programs or experience with data entry, or the ability to explain policies/procedures or rules/regulations

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

80% State paid medical premium and a dental plan at no cost for employees and their families
Work/Life balance: 11 paid holidays each year and a generous leave plan
State Paid Family and Medical Leave Insurance (FMLI)
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Tuition Reimbursement
Flexible spending healthcare and childcare reimbursement accounts
Low cost group life insurance
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

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call center specialist jobs in vermont

Vermont Healthcare Service Specialist I

Call Center Specialist

Credit & Collections Specialist

Credit and Collections Specialist

Contact Center Service Specialist (Spanish Speaking)- Start Date October 12, 2026

Remote Healthcare Support Specialist | $16.00/hr