Top 64 Customer experience analyst Jobs in Vermont

Technology Support Analyst II
Addison Group —South Burlington, VT
- $62,400 - $68,400 a year
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
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Key Customer Analyst
Agri-Mark/Cabot Creamery Cooperative —Waitsfield, VT
- $58,000 - $62,000 a year
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Tuition reimbursement
- 401(k) matching
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Customer Experience (CX) Business Analyst
Casella Waste Systems, Inc. —Rutland, VT
- $73,900 - $96,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
7d
Claims Analyst - REMOTE
Ryder System —Montpelier, VT
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
Business Analyst
King Arthur Baking Company —White River Junction, VT
- $82,000 - $110,800 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Profit sharing
- Paid parental leave
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Technology Support Analyst
HowardCenter Inc —Burlington, VT
- From $49,493.17 a year
- Full-time
- Computer literacy
- Research
- Mid-level
- Wellness program
- AD&D insurance
Business Analyst
Vermont Mutual —Montpelier, VT
- $80,000 - $100,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
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Security Operations Analyst
University of Vermont —Burlington, VT
- Overtime
- Hybrid work
- Background check
- Customer service
- Mid-level
3d
Member Experience Analyst
Vermont Federal Credit Union —South Burlington, VT
- $66,795.12 - $100,192.68 a year
- Online Application
- Mid-level
- Office
- Analysis skills
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Business Analyst, Regulatory Reporting Solutions (Remote)
CVS Health —Vermont
- $43,888 - $102,081 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Data entry
- Health insurance
- Dental insurance
Transfer/Audit Analyst
University of Vermont —Burlington, VT
- Overtime
- Hybrid work
- Background check
- Customer service
- Mid-level
Senior Payroll HRIS Analyst - REMOTE
Ryder System —Montpelier, VT
- $100,000 - $115,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
Clinical Systems Analyst
Copley Hospital —Morrisville, VT
- $23 - $28 an hour
- Full-time
- Hospital
- Customer service
- Mid-level
Program Analyst
Ansible Government Solutions —White River Junction, VT
- Full-time
- Bachelor of Science
- Mid-level
- Ability to lift 50 pounds
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Medical Claim Analyst
CVS Health —Vermont
- $18.50 - $38.82 an hour
- Full-time
- Remote
- Customer service
- Research
- Mid-level
- Health insurance
- Dental insurance
1d
Plan Testing Analyst
CVS Health —Vermont
- $21.10 - $49.08 an hour
- Full-time
- Remote
- Research
- Mid-level
- 3 years
- Health insurance
- Dental insurance
1d
Network Payroll Application Analyst - Associate
University of Vermont Health - UVM Medical Center —South Burlington, VT
- $30.47 - $45.71 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
2d
Encounters Technical Analyst
CVS Health —Montpelier, VT
- $46,988 - $122,400 a year
- Full-time
- SQL
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Healthcare Encounter Senior Analyst
CVS Health —Vermont
- $46,988 - $122,400 a year
- Full-time
- Remote
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
10d
Budget Analyst
Green Mountain Power —Colchester, VT
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
Quick Apply

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customer experience analyst jobs near vermont

Technology Support Analyst II

Addison Group -
South Burlington, VT

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Job Details

Permanent
$62,400 - $68,400 a year

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Desktop computer repair
Computer operation
Customer communication
Windows
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Desktop applications
macOS
IP networking
Productivity software
Desktop administration

Full Job Description

Role: Technology Support Analyst II

Location: Burlington, VT

Pay Rate Range: $62,400–$68,400/year

Benefits: This position is eligible for medical, dental, vision and 401(k)

Are you looking for a growth opportunity for a reputable company with a positive work environment?

Our client is looking for a Technology Support Analyst II to join their team. Please contact us today to discuss this opportunity!

Job Responsibilities:

Technical Support: Assist with diagnosing and resolving hardware, software, and network issues for end-users, ensuring efficient and timely resolutions.
Device Management: Support the setup, configuration, and ongoing maintenance of end-user devices, including desktops, laptops, mobile devices, and peripherals.
Ticket Management: Log, track, and resolve service requests and incidents using the organization's ticketing system, ensuring clear communication and timely updates.
Escalations: Collaborate with the first-line support team, escalating unresolved or complex issues to the Technology Support Lead or other specialized teams.
Proactive Problem Solving: Identify recurring technical issues, providing recommendations for long-term solutions and improvements.
End-User Education: Assist with training sessions to help users improve efficiency and reduce common technical problems.
Documentation: Maintain and update user-friendly documentation for common issues, solutions, and IT procedures.
Team Collaboration: Work closely with the Technology Support Lead and other IT staff to improve service delivery and enhance the overall support experience.

Requirements:

High school diploma or equivalent is required, and an associate's degree or technical certification is preferred
Minimum of 2 years of experience in technical support roles, with hands-on experience in hardware and software troubleshooting
Must be familiar with Windows and macOS operating systems, Microsoft Office Suite, and common productivity applications
Strong customer service skills, with the ability to communicate effectively with end-users of varying technical levels
Basic understanding of networking concepts and protocols
Willingness to learn and adapt to new technologies and procedures
Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are desirable
Must have the integrity, enthusiasm, and willingness to represent company in the most professional, positive manner

Why choose Addison IT?

Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics

Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

Permanent Employment: Many of Addison’s job openings lead to potential permanent employment

Connections: You connect directly with hiring managers from renowned organizations

Options: You are presented multiple employment options near your home

Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 005-009

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Refine Your Search

customer experience analyst jobs in vermont

Technology Support Analyst II

Key Customer Analyst

Customer Experience (CX) Business Analyst

Claims Analyst - REMOTE

Business Analyst

Technology Support Analyst

Business Analyst

Security Operations Analyst

Member Experience Analyst

Business Analyst, Regulatory Reporting Solutions (Remote)

Transfer/Audit Analyst

Senior Payroll HRIS Analyst - REMOTE

Clinical Systems Analyst

Program Analyst

Medical Claim Analyst

Plan Testing Analyst

Network Payroll Application Analyst - Associate

Encounters Technical Analyst

Healthcare Encounter Senior Analyst

Budget Analyst

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