Top 2 Customer support coordinator Jobs in Vermont

Personal Risk Account Coordinator (Remote EST)
NFP Corp —Morrisville, VT
- $32,000 - $45,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Paid time off
7d
Sales & Service Coordinator
Giri Hotel Management —Burlington, VT
- $20 - $25 an hour
- Weekends as needed
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
2d

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Project Coordinator, Performance Guarantees
CVS Health —Vermont
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$46,988 - $122,400 a year
1d
Project Coordinator (Part-Time)
Hunter Excavating Inc. —South Londonderry, VT
Professionally answer phones and respond to customer inquiries. Assist with document preparation, filing, scanning, and data entry.
$27 - $30 an hour
Quick Apply
9d

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Customer Service Coordinator I
Aramark —Groveport, OH
Partner with client facing field roles (BDM, RSM, RSR) to deliver a responsive and cohesive client management experience.
$18 - $23 an hour
19h
Customer Service Lead Coordinator
Aramark —Groveport, OH
The Customer Service Lead Coordinator is responsible for following and implementing company policies and procedures that guide and support a positive customer…
$22 - $25 an hour

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Personal Risk Account Coordinator (Remote EST)

NFP Corp -
Morrisville, VT

Apply Now

Job Details

Full-time
$32,000 - $45,000 a year
7 days ago

Benefits

Paid holidays
Paid time off
401(k) matching
Employee discount

Qualifications

High school diploma or GED

Full Job Description

Posting Description:

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

The Role at NFP

The Account Coordinator is a key support role within the Personal Risk Service Center, assisting Account Managers and Account Executives with a wide range of administrative, processing, and workflow-driven activities. This position supports the servicing of client accounts through accurate documentation management, policy processing, carrier coordination, follow-up activities, and various operational support functions. The Account Coordinator helps ensure the timely completion of service requests and/or documents that contributes to the overall efficiency of the service team.

Essential Duties and Responsibilities

Account Servicing

Support Account Managers with policy servicing and processing activities.
Prepare and process endorsements, certificates, ID cards, binders, cancellations and assist with agency-billed transactions by preparing supporting documentation.
Follow up with Carriers and Account Managers regarding outstanding documentation and servicing requests.
Maintain accurate client records and activities within EPIC.
Review incoming documents for completeness and accuracy.
Manage suspense items and workflow follow-up activities.
Coordinate with internal departments to facilitate timely completion of service-related requests.
Assist with various operational support functions related to account servicing, workflow management, documentation review and internal processing activities.
Support special projects and departmental initiatives.
Perform additional administrative and processing responsibilities as assigned.

Qualifications

Education & Experience

High School Diploma or equivalent required.
Associate's Degree or Bachelor's Degree preferred.
Minimum of 1-3 years of insurance, customer service, administrative support, or processing experience preferred.
Insurance agency, brokerage, or service center experience preferred.
Experience with agency management systems such as EPIC is preferred.

Knowledge, Skills & Abilities

Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Strong verbal and written communication skills.
Ability to work independently and collaboratively within a team environment.
Demonstrated ability to follow established workflows and procedures.
Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams.
Strong problem-solving and critical-thinking skills.
Ability to learn new systems and adapt to changing business needs.
Commitment to accuracy, quality, and client service.

Preferred Qualifications

Active Property & Casualty License or willingness to obtain licensing where required.
Experience supporting personal insurance accounts.
Familiarity with agency billing processes and insurance documentatio

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and cultivating lifelong relationships with our employees because, ultimately, we exist to be there for others. The base salary range for this position is $32,000 – $45,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

Apply Now

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customer support coordinator jobs in vermont

Personal Risk Account Coordinator (Remote EST)

Sales & Service Coordinator

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