Top 21 It service manager Jobs in Vernon Hills, Il

Manager, IT Service Management
IDEX Service Corp. —Northbrook, IL
- $112,700 - $169,100 a year
- Online Application
- Remote
- PMP
- 5 years
- Senior level
- Health insurance
- Paid time off
Manager, IT Digital Workplace Services
Reynolds Consumer Products —Lake Forest, IL
- $111,000 - $160,950 a year
- Computer science
- Computer Science
- Office
12d
Help Desk Manager
Consumers Credit Union, Illinois —Lake Forest, IL
- $78,198 - $125,114 a year
- On call
- Hybrid work
- Computer Science
- Office
- 3 years
- Disability insurance
- Dental insurance
IT Client Services Manager
Aldridge Electric —Libertyville, IL
- 5 years
- Office
- Supervising experience
- Disability insurance
- Health insurance
Manager – Engineering, Managed Services
CDW —Vernon Hills, IL
- $117,000 - $177,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Travel
2d
Manager, IT Applications - Business Applications
Endeavor Health —Skokie, IL
- $58.50 - $90.68 an hour
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Recruiting
- Free parking
- Wellness program
Manager, IT Applications - Radiant
Endeavor Health —Arlington Heights, IL
- $58.50 - $90.68 an hour
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Mentoring
- Free parking
- Wellness program
IT Supplier Manager, Infrastructure & Strategic Services
Abbott Laboratories —Waukegan, IL
- $113,300 - $226,700 a year
- Full-time
- PMP
- Finance
- Analysis skills
- Health insurance
- Tuition reimbursement
7d
Manager, Clinical Applications
Endeavor Health —Arlington Heights, IL
- $58.50 - $90.68 an hour
- Full-time
- Hybrid work
- Bachelor's degree
- Recruiting
- Organizational skills
- Free parking
- Wellness program
Network Infra Service Delivery Manager
Vibotek LLC —Libertyville, IL
- Contract
- Team management
- Senior level
- Communication skills
Quick Apply
IT Supplier Manager, Infrastructure & Strategic Services
Information Technology Senior Management Forum —Waukegan, IL
- $113,300 - $226,700 a year
- Full-time
- PMP
- Finance
- Analysis skills
- Health insurance
- Tuition reimbursement
6d
Supervisor - Technical Support Services
Illinois School District U-46 —Elgin, IL
- $60,243 - $90,353 a year
- Full-time
- Spanish
- English
- Mid-level
3d
Manager, Service Operations - Technology
Veregy, an Energy Transition Company —Hoffman Estates, IL
- Full-time
- System design
- Driver's License
- Travel
- AD&D insurance
- Paid holidays
Quick Apply
Technical Customer Support Lead
HSG Tech Inc. —Addison, IL
- $98,000 - $108,000 a year
- Full-time
- Engineering
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Product Manager - Building and Construction Services
UL Solutions —Northbrook, IL
- $130,000 - $145,000 a year
- Holidays
- Hybrid work
- Management
- Engineering
- Data analysis skills
- Health insurance
- Dental insurance
Lead, Delivery Management, Corporate Services
Primient —Schaumburg, IL
- $110,437.60 - $138,047.00 a year
- Full-time
- Background check
- Computer Science
- 5 years
- AD&D insurance
- Paid holidays
7h
Treasury Management Product Manager, Digital Integration Services
Old National Bank —Chicago, IL
- $62,300 - $153,000 a year
- Full-time
- Computer Science
- Office
- 3 years
- Health insurance
- Dental insurance
Dynamics 365 (D365) Customer Service Technical Lead
AAOS —Rosemont, IL
- $83,000 - $86,000 a year
- Full-time
- Hybrid work
- Spanish
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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Manager, IT Digital Workplace Services
Reynolds Consumer Products —Lake Forest, IL
Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent experience.
$111,000 - $160,950 a year
12d
IT Client Services Manager
Aldridge Electric —Libertyville, IL
Leadership Skills: Proven ability to motivate a technical team and communicate complex technical concepts to non-technical stakeholders.

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Technical Service Operations Manager
Xerox —Westerville, OH
Manage all printer issues internally and externally (incl. Service calls, installations, etc.) and escalation issues as needed.
$60,377 - $80,000 a year
Project Manager - Restaurant Services
The Wendy's Company —Dublin, OH
They will lead cross-functional RSC and field operations team members in developing, communicating, monitoring and executing tactical plans for successful…
$105,000 - $184,000 a year

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it service manager jobs near vernon hills, il

Manager, IT Service Management

IDEX Service Corp. -
Northbrook, IL

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Job Details

Full-time
$112,700 - $169,100 a year

Benefits

Health insurance
Paid time off
401(k) matching

Qualifications

ServiceNow

Full Job Description

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Manager, ServiceNow Platform & Service Management

Position Summary

The Manager, ServiceNow Platform & Service Management is responsible for the strategy, governance, roadmap, and continuous improvement of the ServiceNow platform and IT Service Management capabilities across IDEX. This role serves as the enterprise owner of the ServiceNow platform, ensuring platform investments support operational excellence, service delivery, automation, compliance, and future digital transformation initiatives. The position partners closely with the PMO to support Strategic Portfolio Management (SPM) capabilities while maintaining ownership of the platform, technical roadmap, and service management processes.

Key Responsibilities

ServiceNow Platform Leadership

Own the ServiceNow platform strategy, roadmap, governance model, and overall platform health.

Establish platform standards, release management practices, and enhancement prioritization.

Manage ServiceNow vendors, implementation partners, and support providers.

Ensure alignment with enterprise architecture, cybersecurity requirements, and business needs.

IT Service Management

Lead the maturity and continuous improvement of Incident, Problem, Change, Request, Knowledge, and Configuration Management processes.

Establish and maintain policies, standards, SLAs, KPIs, and governance practices.

Drive service quality improvements, operational efficiency, and adoption of best practices.

CMDB, Discovery & Asset Management

Own CMDB strategy, data quality, and governance.

Lead ServiceNow Discovery, Service Mapping, and platform integration initiatives.

Drive Software Asset Management maturity, compliance, and optimization efforts.

Expand platform capabilities to improve visibility across infrastructure, applications, and services.

Automation & AI

Develop and execute the ServiceNow automation and AI roadmap.

Lead adoption of capabilities such as Now Assist, workflow automation, self-service, and predictive intelligence.

Identify opportunities to improve productivity and reduce manual work through intelligent automation.

Reporting & Governance

Establish executive dashboards and reporting for platform health, service performance, process maturity, and roadmap progress.

Lead ServiceNow governance forums and steering committees.

Provide recommendations and insight to leadership regarding platform investments and priorities.

Qualifications

Experience

7+ years of IT Service Management, ServiceNow, or enterprise platform experience.

5+ years of ServiceNow administration, platform ownership, or service management leadership experience.

Experience with ITSM, CMDB, Discovery, Asset Management, and ServiceNow governance.

Experience managing third-party partners and outsourced support teams.

Preferred Certifications

ITIL Foundation or higher.

ServiceNow CSA certification.

ServiceNow CIS certifications preferred.

PMP or Agile certifications are a plus.

Success Measures

Improved platform adoption and user satisfaction.

Increased CMDB accuracy and service visibility.

Successful delivery of platform roadmap initiatives.

Increased automation and AI utilization.

Improved service management process maturity.

Effective management of ServiceNow partners and support providers.

Delivery of reliable reporting, governance, and operational insights.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

The compensation range for this position is $112,700.00 - $169,100.00, depending on experience. This position may be eligible for performance based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

This posting is for an existing vacancy.

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Artificial intelligence is not used to screen, assess or select applicants.

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Refine Your Search

it service manager jobs in vernon hills, il

Manager, IT Service Management

Manager, IT Digital Workplace Services

Help Desk Manager

IT Client Services Manager

Manager – Engineering, Managed Services

Manager, IT Applications - Business Applications

Manager, IT Applications - Radiant

IT Supplier Manager, Infrastructure & Strategic Services

Manager, Clinical Applications

Network Infra Service Delivery Manager

IT Supplier Manager, Infrastructure & Strategic Services

Supervisor - Technical Support Services

Manager, Service Operations - Technology

Technical Customer Support Lead

Product Manager - Building and Construction Services

Lead, Delivery Management, Corporate Services

Treasury Management Product Manager, Digital Integration Services

Dynamics 365 (D365) Customer Service Technical Lead

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