Top 3 Hotel supervisor Jobs in Verona, Ny

Hotel Supervisor
Savon/Maple Leaf Market —Verona, NY
- $42,120 - $53,703 a year
- Full-time
- Computer literacy
- Mid-level
- Front desk
- Paid training
- Health savings account
Quick Apply
Hotel Front Desk Supervisor
Turning Stone Enterprises —Verona, NY
- $42,120 - $53,703 a year
- Full-time
- Computer literacy
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Hotel Operations Manager
Residence Inn by Marriott —East Syracuse, NY
- $20 - $23 an hour
- Full-time
- Background check
- Hospitality
- Customer service
- Health insurance
- Dental insurance
Quick Apply

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Hotel Supervisor
Savon/Maple Leaf Market —Verona, NY
Interacts with guests effectively answering questions, solving problems, and handling complaints. Hotel front desk experience (required).
$42,120 - $53,703 a year
Quick Apply
Hotel Concierge
Turning Stone Enterprises —Verona, NY
Efficiently coordinates various services for guests, including (but not limited to) arranging reservations, transportation & travel arrangements, making…
From $18 an hour
Quick Apply

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Guest Services Manager
Fairfield Inn & Suites Columbus Airport —Columbus, OH
The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges,…
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Hotel Supervisor

Savon/Maple Leaf Market -
Verona, NY

Quick Apply

Job Details

Full-time
$42,120 - $53,703 a year

Benefits

Paid training
Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Teamwork
Team leadership
Computer literacy
Managing hospitality teams
Leading team collaboration initiatives
Front desk
Computer skills
Multi-line phone systems
Receptionist experience within hospitality industry
Leadership

Full Job Description

Starting Pay Range: $42,120.00 - $53,703 yearly

Passion for hospitality is what sets our team apart. We are currently seeking Front Desk Supervisors at both Turning Stone Resort Casino and The Inn at Turning Stone in Verona, NY. Whether you join our award-winning destination resort or The Inn at Turning Stone, you'll play a key role in creating memorable guest experiences while working alongside some of the hospitality industry's most talented professionals. In this leadership role, you'll collaborate with multiple departments, strengthen your operational and guest service expertise, and build a rewarding career with one of New York's premier hospitality destinations.

What you will do as a Hotel Front Desk Supervisor:

Effectively schedules Team Members (when call outs occur) to ensure sufficient front desk coverage at all times.
Ensures front desk Team Members maintain complete knowledge of and follow all company and departmental policies and procedures.
Maintains sufficient supply of all front desk materials and supplies. Orders all needed materials in a timely manner.
Regularly ensures that all systems are in working order and maintains complete knowledge of all system applications (i.e. P.M.S., Electronic Keys, Movie System, Datamagin, Bailys and Telephone System).
Ensures all areas are working properly in the absence of other Hotel Supervisors.
Interacts with guests effectively answering questions, solving problems, and handling complaints.
Has a close working relationship with all other hotel functions: PBX/Reservations, Housekeeping, Guest Services, to ensure proper interaction of each area, lending itself to a complete guest package.
Reviews Non-Zero Balance report on a regular basis.
Prepares Hotel and Group Sales groups and group information prior to group arrival.
Works closely with the Entertainment Department to make certain blocks and rooming lists are up to date.
Aids in the preparation of Hotel and Group Sales groups and group information prior to group arrival as needed.
Effectively ensures that all procedures are followed when Entertainment checks-in and that all required signatures are obtained. Verifies with arriving Entertainment that all rooming list information is correct.
Pre-blocks bus groups and other groups with priority.
Makes sure Housekeeping receives rooming lists for VIP’s, Entertainment, and Bus Groups on day of arrival.
Ensure Housekeeping is aware of all No-Show rooms and Casino Sellout rooms prior to 8am.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

To be successful as a Front Desk Supervisor, you'll need:

At least a 2 year college degree
Experience in a leadership role
Hotel front desk experience (required)
Computer experience
Possess excellent communication and leadership skills

What we value:

Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Why choose Turning Stone Resort Casino?

Paid time off
Variety of schedules
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

Pay: $42,120.00 - $53,703.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Vision insurance

Work Location: In person

Quick Apply

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hotel supervisor jobs in verona, ny

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