Top 2 Office coordinator Jobs in Vestal, Ny

Pre-Certifictaion Coordinator I - Single Business Office - Full Time
The Guthrie Clinic —Binghamton, NY
- $18.27 - $28.50 an hour
- Weekends as needed
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
- Paid time off
- Employee assistance program
Quick Apply
13d
Business Coordinator / Front Desk
Vestal Dental Associates —Vestal, NY
- $17 - $19 an hour
- Full-time
- Background check
- Hospitality
- Dental office
- Paid holidays
- Health insurance
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2d

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Pre-Certifictaion Coordinator I - Single Business Office - Full Time

The Guthrie Clinic -
Binghamton, NY

Quick Apply

Job Details

Full-time
$18.27 - $28.50 an hour
13 days ago

Benefits

Paid time off
Employee assistance program
403(b)

Qualifications

High school diploma or GED

Full Job Description

Every authorization you obtain helps move patient care forward. As a Pre-Certification Coordinator I, you'll collaborate with providers, insurance companies, and patients to ensure timely approvals that support exceptional care and positive outcomes.

Why Choose Guthrie:

Voluntary 403(b) Retirement Plan – Plan for your future with Fidelity investment options

Employee Assistance Program – Confidential support for personal and professional well-being

Shift Differentials & Premiums – Earn more for evenings, nights, weekends, and float coverage

PTO Starts on Day 1

Friendly, Inclusive Work Family – Be part of a team that feels like home

Recognized as a Top Healthcare Employer:

Guthrie is consistently recognized for its strong workplace culture and commitment to caregiver well‑being, including:

Best Places to Work 2025 - Modern Healthcare

America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek

America's Best-In-State Employers (PA) 2025 - Forbes

America's Best Employers for Healthcare Professionals 2025 - Forbes

America's Best Employers for Women 2025 – Forbes

Schedule & Coverage:

Full Time, Day Shift, Hybrid work setting

Position Summary

Under general supervision, performs standardized authorization and financial clearance activities for Guthrie. This position focuses on routine to moderately complex authorization tasks, payer communications, and documentation while following established workflows, payer guidelines, and departmental procedures. Maintains an initial prior authorization & eligibility denial rate below 7%.

Position Requirements

High School Diploma or equivalent

Proficiency with computers and online portals

Excellent communication skills

Ability to function as a cooperative and positive team member

Experience & Skills

Basic knowledge of prior authorization and insurance terminology

Strong attention to detail

Ability to follow established procedures

Effective written and verbal communication skills

Scope & Complexity

Handles routine and standardized authorization workflows

Works within clearly defined payer rules and protocols

Escalates complex issues, denials, or exceptions to senior staff or leadership

Requires guidance for nonstandard cases

Essential Functions

Insurance Verification & Coverage Support

Verifies insurance eligibility and benefit coverage prior to scheduled services using Epic and Payer Portals.

Confirms active coverage dates, plan requirements, and authorization dependencies to ensure services are financially cleared.

Performs eligibility rechecks as needed when service dates change; coverage appears inactive, or payer responses require validation.

Identifies discrepancies in coverage or eligibility and escalates issues per established workflows.

Documents eligibility verification and benefit details accurately in the electronic health record.

Authorization & Coverage Activities

Obtains initial insurance authorizations for all admissions and visits including notice of admission for elective IP stays and all VA admissions, including ER and OBS as applicable.

Submit authorization requests using payer portals, fax, or phone based on defined requirements.

Enters authorization numbers and coverage details into the electronic health record.

Reviews schedules to confirm authorization coverage supports planned services.

Follow up on pending authorizations using established timelines.

Documentation & Communication

Documents payer determination accurately and timely.

Communicates authorization status to clinical staff and case management.

Notifies leadership of authorization delays or missing information.

Maintains complete and compliant patient account documentation.

Systems & Tools

Uses Epic, payer portals, and standard office applications.

Works assigned work queues and portals under supervision.

Follows departmental workflows and documentation standards.

Other Duties

Other duties as assigned.

The pay rage for this position is $18.27-$28.50/hr. based on experience.

#LI-MD1

Area

Level I

Level II

Knowledge

Basic authorization knowledge

Advanced payer and authorization expertise

Work Style

Follows procedures

Works independently, prioritizes complexity

Problem Solving

Escalates issues

Resolves complex issues

Leadership

None

Mentors peers

Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

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office coordinator jobs in vestal, ny

Pre-Certifictaion Coordinator I - Single Business Office - Full Time

Business Coordinator / Front Desk

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