Top 199 Customer relations representative Jobs in Victoria Mn

Patient Representative
Hennepin Healthcare —Minneapolis, MN
- $33.17 - $49.75 an hour
- 8 hour shift
- Spanish
- Psychiatry
- Marketing
- Disability insurance
- Health insurance
6d
Class A CDL Shuttle Driver & Yard Jockey
Ascentek Services, LLC —Golden Valley, MN
- Full-time
- Hazmat Endorsement
- Customer service
- CDL A
- Profit sharing
- Paid parental leave
Quick Apply
CDL A Owner Operator - OTR
ICD Freight Inc —Minneapolis, MN
- $1.73 per mile
- Online Application
- Owner-operator
- CDL A
- Mid-level
- Passenger ride along program
- Fuel card
Quick Apply
7d
Weekend Wellness Sales Representative
Restore Hyper Wellness - RHWS032 —Maple Grove, MN
- $17 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Maintenance Technician - Moment
Sherman Associates —Minneapolis, MN
- $25 - $28 an hour
- Weekends as needed
- Clean driving record
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
11d
Care Team Manager
Beacon Specialized Living —Shakopee, MN
- $55,000 - $57,000 a year
- Holidays
- CPR Certification
- Microsoft Outlook
- RN License
Quick Apply
Resident Relations Representative
Shelter Corporation —Minnetonka, MN
- $20.57 - $22.71 an hour
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Account Manager - State Farm Agent Team Member
TJ Larson - State Farm Agent —Lakeville, MN
- $55,000 - $80,000 a year
- Full-time
- Office
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
TJ Larson - State Farm Agent —Lakeville, MN
- $45,000 - $60,000 a year
- Full-time
- Office
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Warehouse Driver
The ICEE Company —Minneapolis, MN
- From $23 an hour
- Full-time
- Background check
- Customer service
- Basic math
- Fuel card
- Employee stock purchase plan
Quick Apply
Inside Sales Representative
Lyman Lumber Company —Chanhassen, MN
- $25 - $28 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
6d
Instrument Sales Specialist
Mettler Toledo —Minneapolis-Saint Paul, MN
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Care Team Manager - Findlay
Beacon Specialized Living —Apple Valley, MN
- $50,000 - $55,000 a year
- Holidays
- Microsoft Outlook
- Computer literacy
- Sanitation
Quick Apply
Account Representative - State Farm Agent Team Member
Jason Putnam - State Farm Agent —Victoria, MN
- $60,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Joseph Breen - State Farm Agent —Minneapolis, MN
- $60,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Mail Room Manager
Crown College —Saint Bonifacius, MN
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Customer Relations Representative - State Farm Agent Team Member
Kyle Vitense - State Farm Agent —Plymouth, MN
- $60,000 - $90,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Chad Babcock - State Farm Agent —Excelsior, MN
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Andy Hedlund - State Farm Agent —Rogers, MN
- $50,000 - $100,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Patient Service Coordinator
Children's Minnesota —Maple Grove, MN
- $20.00 - $28.03 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Pass drug screening
- Health insurance
- Dental insurance
6d

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Patient Representative

Hennepin Healthcare -
Minneapolis, MN

Apply Now

Job Details

Full-time
$33.17 - $49.75 an hour
6 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Customer communication
Employee relationship building

Full Job Description

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS
Department: Patient Relations
FTE: 1.00 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: In-Person

Purpose of this position: Using the principles of Patient and Family Centered Care as the foundation for all work performed and excellent customer service as the driver, perform advocacy role for all HCMC patients and visitors by serving as liaison between patient/visitor and medical center staff when there is a complaint, concern, issue or grievance. Actively listen to patients/visitor concerns, complaints, issues and grievances to achieve satisfactory response/resolution at point of contact. If responding/resolving is not possible at point of contact, accurately present point of view of patient/visitor to appropriate hospital staff through verbal and written communication. Proactively facilitate resolution to patient/visitor concerns, complaints, issues and grievance by working with and assisting staff to achieve satisfactory results for that patient/visitor as well as achieve service recovery. Fulfill all requirements set by Federal and State law as well as regulatory bodies regarding formal healthcare patient/visitor complaints and grievances. Educate, explain and/or promote understanding of hospital processes, policies, and procedures as they relate to patient rights to patients, visitors and staff. To serve as a stopping point for patients/visitors with questions and proactively assist them in finding answers and/or achieving results.

RESPONSIBILITIES

In a professional, courteous, and Patient Centered manner, accurately intake and document all patient/visitor concerns, complaints, issues and grievances following the required standards set forth by legal and regulatory bodies
Proactively respond to patient/visitor concerns, complaints, issue and grievance verbally and through written correspondence
Actively work with medical center staff to provide directions/assistance in regards to complaint, concern, issue or grievance investigation and a satisfactory response/resolution.
Serve as a one-stop hospital resource for patient/visitor questions concerning HCMC services
Proactively monitor and track all formal concerns, complaints, and grievances to ensure timely and appropriate response per medical center policy by using complaint database
Serve as a medical center resource for patients/visitors with questions regarding community resources as they relate to medical center operation and care delivery
Establish positive, professional working relationships with all medical center staff
Serve as hospital resource to work with all staff in defusing patient situations that are escalating and creating disturbances to other patients and visitors
Secondary Duties:
- Accurately maintain medical center patient complaint database following all legal and regulatory standards
- Generate and run formal patient complaint reports for Clinical Council and other medical center staff as requested and appropriate
- Coordinate and facilitate care conferences and/or meetings as required and appropriate
- Provide way-finding assistance for all HCMC patients/visitors by escorting them to desired destination
- Maintain up to date and accurate resources (internal/external) and regulatory standards applicable to patient rights
- Providing all patients/visitors with a positive experience while at HCMC

QUALIFICATIONS
Minimum Qualifications:

Bachelor s degree in marketing, communications, public relations, healthcare administration, psychology, human services, social work or a closely related field
At least one (1) year of experience in customer relations, marketing, public relations or human services
-OR-
An approved equivalent combination of education and experience

Preferred Qualifications:

Previous experience working in a health care setting
Fluency in both Spanish and English

Knowledge/ Skills/ Abilities:

Excellent organizational, analytical, written, critical thinking and verbal communication skills
Ability to relate well with people of various backgrounds and all levels of the organization

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

Total Rewards Package:

We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement.
For a complete list of our benefits, please visit our career site on why you should work for us.

Department: Patient Relations

Primary Location: MN-Minneapolis-Downtown Campus

Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)

Shift Detail: Day

Job Level: Staff

Employee Status: Regular

Eligible for Benefits: Yes

Union/Non Union: Non-Union

Min: $33.17

Max: $49.75

Job Posting: Jul-01-2026

Apply Now

Refine Your Search

customer relations representative jobs in victoria mn

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