Overview
Join our dynamic hospitality team as a Host/Server, Head Server, where your energy and exceptional customer service skills will create memorable dining experiences for our guests. In this vibrant role, you will be the welcoming face of our restaurant, ensuring guests feel valued from the moment they arrive. Your leadership as a Head Server will guide the service team to deliver seamless, high-quality hospitality that keeps guests coming back. This paid position offers an exciting opportunity to develop your skills in a lively, fast-paced environment dedicated to excellence and guest satisfaction.
Duties
- Greet guests warmly upon arrival and manage reservations efficiently to optimize seating flow
- Coordinate with the service team to ensure timely and attentive service throughout each guest’s dining experience
- Lead and support servers by assigning tables, overseeing service quality, and fostering teamwork
- Take and relay guest orders accurately using POS systems such as Aloha POS or Micros POS
- Ensure all food and beverage orders meet quality standards before delivery to guests
- Handle guest inquiries, resolve concerns promptly, and maintain positive guest relations to enhance overall satisfaction
- Maintain cleanliness and organization of the host stand, dining areas, and service stations
- Uphold restaurant policies on phone etiquette, guest interactions, and safety protocols at all times
Skills
- Proven experience as a Host/Hostess or Server in a busy restaurant environment with strong customer service skills
- Demonstrated leadership abilities as a Head Server or similar supervisory role within food service or hospitality settings
- Excellent communication skills to interact effectively with guests, team members, and management
- Proficiency with POS systems such as Aloha POS or Micros POS for order entry and processing
- Knowledge of restaurant operations, food service standards, and guest relations best practices
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
- Strong phone etiquette skills for managing reservations and guest inquiries professionally
Join us to be part of a passionate team committed to delivering exceptional hospitality experiences. Your enthusiasm and dedication will help create welcoming atmospheres where guests feel appreciated and eager to return!
Pay: $13.00 - $27.22 per hour
Work Location: In person
