Top 137 Insurance account manager Jobs in Villa Park Ca

Account Manager
Word & Brown Companies —Orange, CA
- $26 - $36 an hour
- Overtime
- Remote
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
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Managed Care Account Manager
Foundation Risk Partners —Orange, CA
- $95,000 - $115,000 a year
- Microsoft Word
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Account Manager
WORD & BROWN INSURANCE ADMINISTRATORS INC & SUBSIDIARIES —Orange, CA
- $26 - $36 an hour
- Full-time
- Remote
- Microsoft Outlook
- Salesforce
- HIPAA
- Health insurance
Commercial Insurance Account Manager (Experience Required)
Novus Underwriters, Inc. —Aliso Viejo, CA
- $70,000 - $95,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
11d
Commercial Lines Insurance Account Manager
Bethany Insurance Agency —San Dimas, CA
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Account Sales Representative/Insurance
Wilcox & Gamboa Insurance Agency —Ontario, CA
- From $19 an hour
- Full-time
- Spanish
- Customer service
- Travel
- Paid training
- 401(k)
Quick Apply
Life Insurance Account Executive, LSP
Nikki Kaur Agency- Allstate —Anaheim, CA
- $60,000 - $110,000 a year
- Full-time
- Bilingual
- Mid-level
- In-person
- Opportunities for advancement
- Life insurance
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Insurance Account Manager - Bilingual
Cervantes Insurance and Financial Services —Riverside, CA
- $35,500 - $75,500 a year
- Full-time
- Background check
- HIPAA
- Mid-level
- 401(k)
- Tuition reimbursement
Quick Apply
Insurance Account Representative - State Farm Agent Team Member
Ngoc Phung - State Farm Agent —Santa Ana, CA
- $55,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid holidays
- Health insurance
Quick Apply
Employee Benefits Account Manager - Hybrid - Corona, CA
Insurance Relief —Corona, CA
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Spanish
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Insurance Account Representative - State Farm Agent Team Member
Uzma Afzal - State Farm Agent —Huntington Beach, CA
- $50,000 - $75,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Landscape Maintenance Account Manager
Mariposa Landscapes, Inc. —Irwindale, CA
- $80,000 - $95,000 a year
- Full-time
- Spanish
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Account Manager (3396)
Word & Brown Companies —Orange, CA
- $26 - $36 an hour
- Full-time
- Remote
- Microsoft Outlook
- Salesforce
- HIPAA
- Health insurance
Account Manager
Acrisure West Insurance Services, LLC. —Costa Mesa, CA
- $68,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Commuter assistance
- Paid parental leave
Account Executive- Real Estate Property & Casualty Insurance
Alliant Insurance Services —Irvine, CA
- $130,000 - $140,000 a year
- Email
- Hybrid work
- Office
- 8 years
- Bachelor's degree
Quick Apply
Commercial Lines Insurance Account Manager
Bethany Insurance Agency Inc —San Dimas, CA
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Research
- Office
- Paid holidays
- Health insurance
Quick Apply
Employee Benefits Executive Account Manager
SULLIVANCURTISMONROE INSURANCE SERVICES, LLC —Irvine, CA
- $100,000 - $135,000 a year
- Full-time
- Hybrid work
- 7 years
- HIPAA
- Mid-level
Account Manager
AALI - Orange, CA —Orange, CA
- $21 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
9d
Account Manager
Colonial Life —Garden Grove, CA
- Mid-level
- Mentoring
Account Executive - Title Insurance
HomeLight —Yorba Linda, CA
- $60,000 a year
- Mid-level
- 2 years
- Marketing
- Commuter assistance
- Disability insurance
Quick Apply

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insurance account manager jobs near villa park ca

Account Manager

Word & Brown Companies
Orange, CA

Quick Apply

Job Details

Full-time
$26 - $36 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Word
Vendor relationship building
Microsoft Excel
HIPAA compliance
Microsoft Outlook
Employee Navigator
Spreadsheets
Word embeddings
HIPAA
English
High school diploma or GED
Healthcare privacy protection
Account management
Client interaction via phone calls

Full Job Description

Purpose of Position: To support account management ticketing from our broker partners and our internal W&B staff.

Account management ticketing includes, but is not limited to, provider/RX search, claims, processing eligibility, policy changes, research, and online enrollment support.

Position may require mandatory overtime during months of heavy volume.

Essential Functions:

Account Management Ticketing:

Establish and maintain strong professional relationships with carrier service teams.
Act as liaison between agency/group and carriers to resolve all service requests, including but not limited to billing inquires, claims, eligibility, renewal processing, and customer service requests as defined in Standard Operating Procedure (SOP).
Ensure that acknowledgment, status updates, and follow-up outreach happens in turnaround defined in Standard Operating Procedure (SOP).
Detailed notes, emails, tasks, and phone call details should be logged in Salesforce ticket as defined in Standard Operating Procedure (SOP).
Conduct thorough Provider/Rx searches and network analyses.
Proficiently know carrier partner support resources including carrier portals and service teams available.

Online Enrollment Ticketing:

Be proficient in tickets for a demo, loading, quality assurance, and support for tech ticketing
Follow defined SOP, including turnaround time, for loading and quality assurance for tech ticketing.
Assist in projects needed to maintain information on online enrollment vendors including, but not limited to, rate/document library updates.
Establish and maintain partnership relationships with vendor support teams and be familiar with available support resources.
Use Subject Matter Expert knowledge of benefits technologies and critical thinking skills to accurately respond to internal and external customer inquiries.
Act as liaison between agency/group and vendor to resolve service requests, including but not limited to training needs, integrations, and escalated needs.
Participate in review, testing, and feedback for new tech team vendors and current vendor enhancements.
Report any ticketing errors or escalations promptly to Team Lead and Director of Account Management.

Online Enrollment Eligibility Ticketing:

Follow SOP to process eligibility, demographic and open enrollment changes on behalf of agency within online enrollment vendor.
Onboard new groups to EPS service model including reviewing Ease, updating Salesforce, and updating internal tracking guides.
Assist in preparing agency reports on ticketing and current EPS groups as requested.
Attend meeting with agency partners to review ticketing and feedback as requested.

Renewal Support:

Prepare ADPIA renewal report on a monthly basis with delivery to Director of Account Management.
Gather renewals from major medical carriers within 60 days of renewal as defined in SOP.
Prepare spreadsheet to include renewal percentage increases as defined in SOP.
Monitor [email protected] and support requests for renewals.

Ticket Scrubbing:

Preparation and scrubbing of tickets submitted via email or Salesforce as defined in SOP.

Salesforce:

Keep all ticketing information accurate and up-to-date in Salesforce including ticket status and email/telephone correspondence tracking.

Office Administration:

Ensure company payroll guidelines are followed in reference to timesheets and PTO.
Assist with special projects as needed.
Follow security protocols to ensure all data is secured and Health Insurance Portability and Accountability Act (HIPAA) compliant.

Miscellaneous:

Develop and maintain collaborative working relationships with internal contacts including underwriting, sales, compliance, and finance.
Collaborate with leadership on development and updates on Standard Operating Procedures (SOPs).
Respond to inquiries from clients professionally and within timeframes assigned.
Support training needs for new team members as requested by leadership.
Report any ticketing errors or escalations promptly to Team Lead, Supervisors and/or Director of Account Management.
Regular remote and on-site attendance and punctuality are essential functions of the job.
Performs other business tasks or functions as assigned.

Knowledge, Skills & Abilities Required:

Must speak fluent English and communicate effectively.
1-2 years of experience with group insurance preferred.
Must have strong people skills, strong phone skills, and the ability to prioritize.
Must be detail-oriented, able to work independently in a fast-paced environment with constantly changing parameters.
Must be proficient in Word and Excel. Proficient in Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook.
Adhere to all PHI (Protected Health Information) and HIPAA (Health Insurance Portability and Accountability Act) guidelines.

Educational Requirements:

High School Diploma or equivalent required
College degree preferred
Industry designations helpful, but not required
Health Insurance License preferred, but not required

Physical Requirements: Must be able to sit for extended periods of time and occasional standing and walking. Must have adequate hearing for phone work. Vision requirements include close vision and the ability to adjust focus. Must be able to communicate effectively in English. Must be able to use a keyboard and other office equipment. Ability to lift up to 10 pounds occasionally.

Job Type: Full-time

Pay: $26.00 - $36.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Ease Central: 2 years (Required)
Health Industry: 2 years (Required)
Group Insurance: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

insurance account manager jobs in villa park ca

Account Manager

Managed Care Account Manager

Account Manager

Commercial Insurance Account Manager (Experience Required)

Commercial Lines Insurance Account Manager

Account Sales Representative/Insurance

Life Insurance Account Executive, LSP

Insurance Account Manager - Bilingual

Insurance Account Representative - State Farm Agent Team Member

Employee Benefits Account Manager - Hybrid - Corona, CA

Insurance Account Representative - State Farm Agent Team Member

Landscape Maintenance Account Manager

Account Manager (3396)

Account Manager

Account Executive- Real Estate Property & Casualty Insurance

Commercial Lines Insurance Account Manager

Employee Benefits Executive Account Manager

Account Manager

Account Manager

Account Executive - Title Insurance

I want to receive the latest job alert for insurance account manager in villa park ca

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