The Imaging Informatics Specialist III is responsible for the day-to-day support, monitoring, and troubleshooting of the Radiology and Cardiology PACS system as well as other support systems used within the Imaging Services departments. Additionally, is responsible for all communications between PACS vendors and Department. Will be involved with EPIC interfacing between PACS. PACS System Administrator interfaces with technologists, Radiology Administration, and Physicians. Prepares reports for department administrator, assists in planning for and installing system hardware and software upgrades and provides system training for new users.
Statement Of Employment Philosophy
Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.
Functions
Area of Responsibilities
- Proficient with Imaging Software and Hardware Systems to include, but not limited to: PACS (Radiology & Cardiology), third party vendor integration and support, DICOM & HL7 standards, RIS, et al. Skilled with troubleshooting these systems.
- Monitors archive functions, security and quality assurance of imaging informatics software systems and related third party devices.
- Imaging Informatics application leader & subject matter expert for the healthcare system. responsible for implementation of imaging and related soft hardware, third party devices. Manages application connectivity and installation, testing (new, upgrades & fixes), monitoring, support end user processes and ongoing support. Designs and monitors routine maintenance and calibration.
- On call duties as assigned.
- Provides input for capital budget planning and service contract evaluation of computer systems.
- Other related duties as assigned.
- Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance Program. Is responsible to detect, observe and report compliance variances to their immediate supervisor, Compliance Officer or HOT LINE.
- Works within the framework established by the IT & Imaging Departments and follows all appropriate policy and protocols put in place by the IT & Imaging Departments.
- Expertise with core infrastructure elements and how they relate to provide cohesive environment.
- Ability to consult with other analysts and specialists. Serve as the Imaging Informatics Subject Matter Expert. Promotes cross division best practices through strong collaboration and communication.
- Ability to resolve highly complex issues regarding Imaging Applications.
- Assists in developing strategies for training tools. Champions standardization, utilization and optimization of systems.
- Ensures system design, interface functionality, and clinical processes are coordinated and functioning effectively. Responsible for application management, testing of upgrades and fixes for multiple systems.
- Works with manager and director to establish goals and priorities in overall management of Imaging applications, services and related technology, both current and anticipated.
- Plans and assists in PACS upgrades, migrations and new implementations.
- Document system configurations and maintain technical documentation.
- Provide Tier 2 3 support for PACS related issues.
Compliance Statement
- Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
Required Knowledge & Skills
Education: Associate Degree or 2 years of college coursework
Experience: Five years of related experience. Requires broad knowledge of complex systems and procedures.
Licenses and Certifications
Supervision
- Provides mentorship to Imaging Informatics Support Specialist(s) and Imaging Informatics Specialists (s) II
- Must be able to guide and delegate while keeping leadership informed.
Qualifications
- Must work well as a team member with the ability to develop and maintain professional relationships.
- Associates Degree or equivalent with 5 years of relevant experience required in Radiology and or computer science.
- Bachelor's degree preferred.
- Imaging Informatics Professional Certification preferred.
- ARRT, ARDMS, CNMT or other Imaging Certification from an AMA approved school of Radiology preferred.
- Strong Technical Skills, Communication Skills, Professional Drive, Written and Presentation Skills.
- Must have strong organizational skills and ability to handle multiple tasks, priorities and deadlines.
- Knowledge of Imaging Systems and related third party vendors, SQL database, practical understanding of HL7 standards & DICOM, ability to write database queries, design and architecture.
- Preferred knowledge of and experience with Imaging PACS systems (Sectra Radiology, Philips Cardiology) and related software including, but not limited to, Powerscribe, Powershare, etc.
Definitions
- The Imaging Informatics Specialist III is responsible for the day-to-day support, monitoring, and troubleshooting of the Radiology and Cardiology PACS system as well as other support systems used within the Imaging Services departments. Additionally, is responsible for all communications between PACS vendors and Department. Will be involved with EPIC interfacing between PACS. PACS System Administrator interfaces with technologists, Radiology Administration, and Physicians. Prepares reports for department administrator, assists in planning for and installing system hardware and software upgrades and provides system training for new users.
Position Responsibilities
Contact with Others: Frequent contacts of a significant nature involving difficult negotiations and technical matters requiring thorough knowledge of organization policies or treatment, plus an ability to understand, communicate with, and to lead, and influence others to obtain willing acceptance, consent, or action. Requires a high degree of diplomacy.
Effect of Error: Probable errors not easily detected and may adversely affect external as well as internal relationships and may result in major expenditures for equipment, materials, or procedures detrimental to the patient's welfare or the organization's interest. Work is subject to general review only and requires considerable accuracy and responsibility. Continually works with reports, records, plans, and programs of a major functional area of the organization where integrity is required to safeguard the organization's position. Duties may involve the preparation of data on which the administration bases important decisions and are highly confidential.
People Management Responsibilities
Supervisory Responsibility: Has limited supervision over a large section of employees (15 up), i.e. assigns and directs their work; instructs new employees and corrects results, may discuss with supervisor, but has no authority over job content or personnel. Team governance where the Members evaluate, interview, and recommend personnel actions.
Work Environment/Physical Effort
Mental Demands: A wide variety of complex, changing problems, most of which cannot be anticipated, and there is little existing precedent. Requires careful analysis for the effect of solution on other activities and overall coordination in the organization. Accuracy is essential and not subject to further check. Work involves high degree of resourcefulness, independent judgment, initiative, and long-range planning to achieve major functional objectives.
Working Conditions: Generally pleasant working conditions/normal office environment.
Working Conditions Aspects for Immunizations
Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): No
Directly works with Patients less than 12 months of age: No
Physical Effort: Moderate physical effort - Lifts, carries, or handles lightweight (1 to 25 lbs.) materials or equipment for about half of the day. Very occasional physical effort with medium weight objects (25- 60 lbs.). Office or laboratory work requires close visual effort and concentration more than half of day. Works in reaching or strained positions for less than half of day.
Physical Aspects
Bending: Occasional = 1% - 33% of the time
Typing: Frequent = 34% - 66% of the time
Manual Dexterity - picking, pinching with fingers etc.: Frequent = 34% - 66% of the time
Feeling (Touch) - determining temperature, texture, by touching: Not required
Hearing: Constant = 67% - 100% of the time.
Reaching - above shoulder: Occasional = 1% - 33% of the time
Reaching - below shoulder: Occasional = 1% - 33% of the time
Visual: Frequent = 34% - 66% of the time
Color Vision: Frequent = 34% - 66% of the time
Speaking: Frequent = 34% - 66% of the time
Standing: Occasional = 1% - 33% of the time
Balancing: Not required
Walking: Occasional = 1% - 33% of the time
Crawling: Occasional = 1% - 33% of the time
Running - in response to an emergency: Not required
Lifting up to 25 lbs.: Occasional = 1% - 33% of the time
Lifting 25 to 60 lbs.: Occasional = 1% - 33% of the time
Lifting over 60 lbs.: Not required
Handling - seizing, holding, grasping: Occasional = 1% - 33% of the time
Carrying: Occasional = 1% - 33% of the time
Climbing: Occasional = 1% - 33% of the time
Kneeling: Occasional = 1% - 33% of the time
Squatting: Occasional = 1% - 33% of the time
Tasting: Not required
Smelling: Not required
Driving - Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required
Driving - Class C vehicles: Occasional = 1% - 33% of the time
Driving - CDL class vehicles: Not required
N95 Respirator usage (PPE): Not required
Hazmat suit usage (PPE): Not required
Pushing/Pulling - up to 25 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling - 25 to 60 lbs.: Not required
Pushing/Pulling - over 60 lbs. : Not required
