Top 14 Desktop support Jobs in Vineland, Nj

Customer Technical Support Specialist
SIR solutions —Vineland, NJ
- $19 - $21 an hour
- Full-time
- Remote
- Computer science
- Microsoft Excel
- Microsoft Outlook
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IT Support Specialist
Xpress Electronic Services, Inc. —Vineland, NJ
- $20.30 - $22.50 an hour
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Fuel card
- Paid time off
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Temporary Desktop Support Technician
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
- $18.50 an hour
- Temporary
- Computer science
- Computer Science
- Windows
Help Desk Representative Tier 1- Temporary Part-time
Blackwood Campus —Blackwood, NJ
- $18 an hour
- Temporary
- Experience equivalent to degree accepted
- Associate's degree
- Communication skills
Service Desk Analyst & Field Technician
Cortrucent Security —Berlin, NJ
- $48,000 - $68,000 a year
- Weekends as needed
- Hybrid work
- HIPAA
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Paid time off
4d
Dynamic Server Support
Worldwide TechServices —Egg Harbor Township, NJ
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
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IT/AV Support Specialist - PART-TIME
Gallagher & Associates - Museum Operations —Sewell, NJ
- Part-time
- Google Workspace
- Mid-level
- Office
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Computer Operator I - New Jersey
IGT —Egg Harbor Township, NJ
- $30,060 - $43,715 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Computer literacy
- Disability insurance
- Health insurance
Temporary Guest Services Animatronic Support Associate
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
- $18.50 an hour
- Temporary
- Microsoft Outlook
- High school diploma or GED
- Continuous improvement
Temporary POS Associate
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
- $18.50 an hour
- Temporary
- Office
- High school diploma or GED
- POS
POS Lead - Second Shift
Spencer's and Spirit Halloween —Egg Harbor Township, NJ
- $25.00 - $27.50 an hour
- Extended hours
- Mid-level
- Trade school
- Associate's degree
- Store discount
- AD&D insurance
11d

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Ability to perform root cause analysis to prevent repeat issues. Coordinate the resolution of end user problems, providing the appropriate level of support and…
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Desktop Support Specialist
Turn5, Inc. —Paoli, PA
Install, add, move or change telephone extensions and related equipment. Monitor Help Desk ticketing system - provide technical assistance and support for user…

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
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Product Specialist
Health Care Logistics —Grove City, OH
Contribute to the development of user stories and acceptance criteria by providing customer context, reproduction steps, and field observations — working with…
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4d

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desktop support jobs near vineland, nj

Customer Technical Support Specialist

SIR solutions -
Vineland, NJ

Quick Apply

Job Details

Full-time
$19 - $21 an hour

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Word embeddings
High school diploma or GED
Technical Proficiency

Full Job Description

Position Overview

The Technical Support Agent, L1 serves as the first point of contact for customers, providing prompt and effective solutions to technical issues. Specializing in POS systems, this role is responsible for troubleshooting problems, offering guidance, and escalating complex cases when necessary. Ensuring customer satisfaction through exceptional service, technical expertise, and strong problem-solving skills is a key aspect of this position.

Responsibilities

Technical Support & Ticket Management

Efficiently manage and prioritize incoming support tickets.
Troubleshoot and resolve technical issues related to company products and services.
Provide accurate and timely responses to customer inquiries.
Escalate complex issues to the appropriate internal teams when necessary.
Deliver immediate assistance for emergency situations.

Customer Support & Relationship Management

Handle inbound customer calls and provide clear, concise explanations of technical concepts.
Foster strong customer relationships through effective communication and problem-solving.
Demonstrate empathy and sensitivity by actively listening to customer concerns and asking relevant questions.
Follow up to ensure all customer issues are fully resolved and satisfaction is achieved.

Knowledge Management & Continuous Learning

Contribute to and maintain an up-to-date knowledge base of troubleshooting procedures and solutions.
Stay informed about product updates, features, and best practices.
Participate in regular training sessions to maintain expertise in company products and services.
Accurately document issues and resolutions using Salesforce or other CRM tools.

Requirements

Education & Experience

Post-secondary education in networking, computer science, or a related field is an asset; a high school diploma is required.
Previous experience in a technical support or call center environment preferred.
Familiarity with support ticketing systems such as Salesforce is a plus.
Proficiency in Microsoft Office (Word, Excel, Outlook, etc.).

Competencies & Skills

Strong technical aptitude and troubleshooting abilities.
Excellent communication skills, with the ability to remain patient and calm under pressure.
Ability to work both independently and collaboratively within a team environment.
Strong attention to detail and time management skills.
Proficiency in English (written and spoken) required; French and/or Spanish preferred.

Work Environment

Ability to work remotely with a reliable internet connection and a dedicated workspace.

#ravyxuspage

Shift Days: Tuesday - Saturday and/or Sunday to Thursday
Hours: 8 am to 5 pm
Flexibility with 9 am to 6 pm

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Refine Your Search

desktop support jobs in vineland, nj

Customer Technical Support Specialist

IT Support Specialist

Temporary Desktop Support Technician

Help Desk Representative Tier 1- Temporary Part-time

Service Desk Analyst & Field Technician

Dynamic Server Support

IT/AV Support Specialist - PART-TIME

Computer Operator I - New Jersey

Temporary Guest Services Animatronic Support Associate

Temporary POS Associate

POS Lead - Second Shift

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