MAJOR FUNCTION:
The Surgical Scheduler performs standardized scheduling and business operations in support of Surgical and Interventional Business Services, a centralized department responsible for coordinating surgical, interventional radiology, and cardiology procedures across all Medical Centers and the Vineland Endoscopy Center. This role independently manages procedural scheduling activities, including patient coordination, verification of required documentation, and communication with clinical teams to ensure accuracy, timeliness, and adherence to established workflows. The Surgical Scheduler serves as a primary point of contact for patients throughout the procedural process and supports a consistent, high-quality patient experience.
QUALIFICATIONS:
Education & Experience:
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Minimum 1 year experience in a clinical hospital role or similar clerical role in a physician practice setting required. Experience as a Medical Assistant or clinical technician highly preferred.
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Experience in health insurance environment or related work experience required.
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High School required.
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Experience scheduling in Cerner and using applications such as NJ Shine, insurance verification/ eligibility tools, patient liability estimation tools (NaviNet, Waystar and Soarian Financials) preferred.
Knowledge & Skills
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Strong knowledge of clinical / medical practice operations, procedures, medical/ surgical terminology, anatomy, and administrative procedures required.
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Demonstrating a proficiency of Microsoft computer applications with a minimum score of 80%.
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Strong organizational and analytical skills; innovative with ability to identify and solve problems required.
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Able to adapt, prioritize and meet deadlines required.
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Maintains high level of knowledge and skill in the use of appropriate electronic systems to obtain and provide information.
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Always courteous and maintains a pleasant, professional voice during phone communications and co-workers.
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Ability to use multi-line telephone system, fax, typewriter, copier.
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Must be proactive, self-motivated, able to multitask and organize work independently.
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Willing to extend a helping hand in any person in need of our services.
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Understanding of DRG’s, Surgical/ Medical ICD-10 codes and CPT/HCPC Codes and Modifiers.
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Must be able to communicate effectively with physicians, patients, and the community.
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Capable of establishing good working relationships with both internal and external customers.
Physical Requirements
Place an N, O, F or C in the boxes below
N: Never O: Occasionally (80%)
LiftingOStandingOSittingC
Lifting 20-50lbsOClimbingFKneelingO
Lifting>50lbsNCrouchingOReachingO
CarryingOHearingCWalkingF
PushingNTalkingCVisionC
Environmental Conditions
NoiseFVaried TemperaturesNCleaning AgentsO
Noxious odorsNPatient ExposureNOperative EquipmentN
BENEFITS INFORMATION:
Click Here to Review Our Great Benefits Offerings
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At Inspira Health, you’ll join with the area’s most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth.
Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardiac testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties.
Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.
