Job Title: IT/AV Support Specialist - PART-TIME
Organization: G&A Museum Operations Mantua LLC, operating at the Edelman Fossil
Park & Museum of Rowan University in Mantua Township, NJ. Learn more at
www.efm.org
Position Overview: The IT/AV Support Specialist at Edelman Fossil Park & Museum
plays a crucial role in ensuring the smooth operation of the museum’s IT/AV
infrastructure and ensuring the successful presentation of media-based digital
content across the museum’s exhibitions, programs, and events. This position bridges
technical expertise with creative collaboration, teamwork and support. Reporting to
the IT/AV Manager, this position provides technical support to museum staff,
volunteers, and visitors while managing critical IT/AV systems, security protocols,
digital exhibits and Public & Private Events playing a critical role in the museum's
mission to deliver engaging and accessible experiences for visitors of all ages. The
ideal candidate is a hands-on problem solver, motivated, independent and
team-player - future thinker with a strong technical background in IT/AV based
systems and a strong passion for technology. This role requires flexibility, strong
communication & technical skills, and a commitment to excellence in both front- and
back-of-house operations. Self-Motivated, positive attitude and strong desire to grow
and learn in the IT/AV industry.
Technical Support & User Assistance
- Provide MAC/PC technical support for museum staff, volunteers, and visitors
regarding hardware, software, and network-related issues.
- Install, configure, and maintain computer systems, printers, and peripherals.
- Assist employees with email access, file management, and software-related
inquiries
Liaison to Managed Service Provider (MSP)
- Coordinate IT support requests and escalate unresolved issues
- Ensure timely resolution of IT issues
Digital Media & Interactive Exhibit Support
- Assist with the maintenance and troubleshooting of interactive digital exhibits,
VR experience equipment and programming, touchscreen displays, ticketing
kiosk systems, and RFID technology
Edelman Fossil Park & Museum IT Support Specialist Job Description March 3, 2025
- Ensure seamless integration between museum networks and interactive
installations.
- Perform regular system checks and coordinate with multiple vendors for
software updates and hardware repairs.
- Troubleshooting and identifying bugs
- Future Proofing Systems
.
Private / Public Event & Educational Programming IT/AV Support
- Provide IT/AV support for educational programs, lectures, and private museum
events.
- Set up and troubleshoot Audio-Visual equipment, microphones, cameras,
projectors, and streaming technologies
- Ensure all IT/AV client requirements are met for museum rentals, corporate
events, and fundraisers.
- Coordinate with external vendors and event planners to ensure smooth
technology integration and production
- Operate AV/IT equipment during live events, lectures, and performances as
needed including Yamaha Audio Board, Shure Wireless Microphones, 4K Video
Cameras, Blackmagic Video Switchers, Video Encoders, PTZ Controllers,
Livestream Hardware, Video Encoders/Decoders
- Livestream Software - Vmix, OBS, Wirecast, Blackmagic Software Suite, Adobe
Creative Cloud
- Livestream / Multicamera Live Switch Environments - Planning,
Implementation, Production
- WebEx, Zoom, Teams, Google Meet Conferencing Software Implementation &
Monitoring
Equipment & Asset Management
- Maintain an inventory of IT/AV assets, including computers, mobile devices, and
software licenses.
- Plan and oversee hardware/software upgrades and coordinate IT/AV related
purchases.
- Routine Maintenance & Scheduling of equipment & systems
IT/AV Strategy & Planning
- Evaluate and recommend technology solutions to enhance museum operations.
- Stay informed about emerging technologies to optimize museum IT/AV systems
Documentation
Creating and updating SOPs (Standard Operating Procedures)
Daily Reports / Checklists
Project Tracking
Event Workflows
Edelman Fossil Park & Museum IT Support Specialist Job Description March 3, 2025
Audi/ Video Signal Flows
Additional Hardware / Software Knowledge Preferred:
- Qsys
- Crestron
- Dante
- Google Admin
- Brightsign
- Sonos
- Zoom, Teams, Meet, WebEx
- Blackmagic
- Yamaha Digital Audio Board / Live Audio EQ for Events
- AV over IP
- MAC/PC Environments
- Remote Management Software (VNC / Anydesk)
- Power Management / Backup Power Management - (UPS)
- Live AV Event Experience
Organization: G&A Museum Operations Mantua LLC, operating at the Edelman Fossil Park
& Museum of Rowan University in Mantua Township, NJ. Learn more at www.efm.org
Qualifications
- Associate’s or Bachelor’s degree in IT, Audio-Visual Technology, Media
Production, or related field preferred, or equivalent work experience. Relevant
certificates acceptable.
- 1–3 years of experience in IT/AV installation or technical support, preferably in a
museum, gallery, or live performing arts environment
- Live AV Event Experience
- Proficient in using and troubleshooting IT/AV systems & equipment
- Strong organizational and problem-solving skills.
- Ability to work independently and as part of a dynamic team
- Flexibility to work evenings or weekends for special events
- Proficiency in Windows and Mac desktop support.
- Strong understanding of networking concepts, including LAN, Wi-Fi, TCP/IP, and
DHCP.
- Experience with system and user administration, including Google Workspace
and Google Admin
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Positive attitude and spirit
Preferred Skills:
Edelman Fossil Park & Museum IT Support Specialist Job Description March 3, 2025
- Familiarity with digital media formats and content delivery platforms
- Experience with AV networking and IP-based media systems.
- Knowledge of digital video editing, playback software (e.g., VLC, BrightSign,
Davinci, Vmix, OBS, Adobe Creative Cloud), and basic programming of AV
control systems
- LIVE Event - Video Multicam Livestreaming & Process - AV for Live Event
Production
Work Setting:
- Museum headquarters is in the stunning new Edelman Fossil Park Museum. The
headquarters suite features a reception area, private offices, a large open office
area, three conference rooms, a kitchenette, team lounge, and outdoor patio,
overlooking a 4-acre lake.
- This is a Part-Time position with G&A Museum Operation, LLC, based at the
Edelman Fossil Park & Museum, in Mantua Township, NJ
- The role requires evening or weekend work for special events
- The role may require occasional work outdoors.
- The role may require lifting or moving light to moderately heavy objects.
“Discover the Past. Protect the Future.” This is an opportunity to grow with a young,
vibrant, and purpose-driven world-class organization.
Start Date: ASAP
How to Apply: Interested candidates are encouraged to submit their resume and a
cover letter detailing their relevant experience and qualifications to
[email protected]. Please include "IT/AV Support Specialist
Application" in the subject line. Applications will be accepted on a rolling basis until
the position is filled.
About Leadership
Dr. Kenneth Lacovara, Founding Executive Director, has unearthed some of the largest
dinosaurs ever to walk the earth, including the massive 65-ton Dreadnoughtus, which
appeared in the recent film Jurassic World: Dominion. He is a recipient of The
Explorers Club Medal, the highest honor in exploration. He is a TED speaker, recipient
of a Nautilus Book Award, co-recipient of a Telly Award, and author of the bestseller,
Why Dinosaurs Matter (Simon & Schuster.) His research has been featured three times
in Discover magazine’s 100 Top Science Stories of the Year, and he has appeared in
over 20 television documentaries. He is the former founding dean of the School of
Earth & Environment of Rowan University. He founded the Green Jobs Academy, which
helps workers retool for careers in green energy and other sustainable fields. And he
serves on the Scientific Advisory Board of Colossal Biotechnology, a CRISPR-based
company endeavoring to resurrect the wooly mammoth and other recently extinct
species.
Edelman Fossil Park & Museum IT Support Specialist Job Description March 3, 2025
About the Jean & Ric Edelman Fossil Park & Museum
The Jean & Ric Edelman Fossil Park & Museum of Rowan University will transform
lives by providing a unique opportunity to explore a remarkable site of scientific
wonder. Visitors will embark on a personal, hands-on voyage of discovery in an
extraordinary setting that bears witness to one of the most momentous events in our
planet's history. By opening a window to the past, we imbue visitors with the thrill of
scientific discovery as they develop a new appreciation for the preciousness of life
that sustains our world today.
The museum under construction will become a one-of-a-kind destination that both
educates and entertains. The local community will gain a world-class cultural
institution that will attract visitors from across the country and around the globe. The
fossil park and museum will energize economic development in the region, elevate
the prominence of Rowan University, and foster pride of place for Southern New
Jersey.
Globally Important Research: At the Jean & Ric Edelman Fossil Park & Museum,
visitors travel back in time to when dinosaurs ruled New Jersey. Sixty-six million
years ago, an asteroid struck the Earth, wiping out the dinosaurs and 75% of species.
The fossil park’s 4-acre fossil quarry, set into a 65-acre property, is providing
scientists with the best view ever into this pivotal, calamitous event that ended an
Earth era, paving the way for the modern world as we know it. Over the past 13 years,
fossil park founder, Dr. Kenneth Lacovara, and his team, have unearthed over 100,000
fossils from a 66-million years old bonebed in the quarry bottom, and have cataloged
over 100 fossil species.
A Rich Heritage: Surprising to many, New Jersey boasts a rich heritage of fossil
discovery. In 1858, Hadrosaurus, the world’s first discovered nearly complete dinosaur,
was found in Haddonfield, New Jersey. In 1866, the world’s first discovered
tyrannosaur, Dryptosaurus, was unearthed just a mile from the fossil park. (T. rex,
found in Montana, would come later in 1905.) Many other new species of ancient
creatures have been discovered in New Jersey, from Cretaceous beds running from
Freehold southwest through Swedesboro. Although dinosaurs were first recognized
from fragmentary remains in England, southern New Jersey can rightfully claim its
place as the cradle of dinosaur paleontology.
The Thrill of Discovery: Hand-on, authentic discovery is at the core of the Jean & Ric
Edelman Fossil Park public experience. Above the research layer, there are areas
designated for public digging. Nearly every child or grownup who visits the quarry to
dig for fossils, finds a 65-million-year-old fossil, with their own hands, that they get
to take home. Over and over, this has been a transformational experience for people.
When they make a personal connection between themselves and deep time, and the
place where they live and the Earth’s ancient past, they never again see the world, or
their place in it, in quite the same way. Children seem to understand the authenticity
of the experience. The shark tooth or ancient clam that they may dig up, is a real
discovery. At that moment, they become explorers, voyagers, authentic
discoverers—an experience that can set them on a new path.
Sustainability: The core concept behind the Jean & Ric Edelman Fossil Park Museum
is that we must learn from Earth’s deep past to guide our way into the future. The
Edelman Fossil Park & Museum IT Support Specialist Job Description March 3, 2025
extinction of the dinosaurs serves as a cautionary tale for the multiple, simultaneous
existential crises we face today. In the Hall of Extinction & Hope, visitors will confront
the alarming facts about the unfolding climate and biodiversity crises. And they will
learn why there is hope in the battle to save Earth’s atmosphere and biosphere, and
that we all must act now to create the future that we all wish for our posterity.
Finally, through a personalized RFID system, visitors will connect with sustainability
programs and organizations, giving them a sense of agency and avenues through
which they can make a positive difference.
Carbon Net-Zero and Sustainable Construction: The Jean & Ric Edelman Fossil Park
Museum will be an all-electric building, deriving its energy from zero-carbon
electricity and ground-source heating and cooling. Upon opening, the museum will be
New Jersey’s largest carbon net-zero facility. Further, construction is underway using
reduced carbon concrete, bird-safe glass, and large amounts of embodied carbon
contained within sustainably-raised accoya cladding and wood-fiber-lamination
beams.
At Edelman Fossil Park & Museum, we treasure the diversity of our planet's history and
are committed to reflecting that diversity in our team. Edelman Fossil Park & Museum
is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will
receive consideration for employment without regard to race, creed, color, national
origin, age, ancestry, nationality, marital or domestic partnership or civil union status,
sex, pregnancy, gender identity or expression, disability status, liability for military
service, protected veteran status, affectional or sexual orientation, atypical cellular or
blood trait, genetic information (including the refusal to submit to genetic testing), or
any other category protected by law.
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