Top 324 Customer relations manager Jobs in Virginia

Customer Success Operations Manager
ProctorU Inc. —McLean, VA
- Full-time
- Remote
- Google Workspace
- 5 years
- Senior level
- Dental insurance
- Vision insurance
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Manager, Customer Relations and Guest Services
Sentara Hospitals —Virginia Beach, VA
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- 403(b) matching
- Paid parental leave
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Client Operations Manager
Quest Diagnostics —Chantilly, VA
- From $93,200 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Employee stock purchase plan
- Disability insurance
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Mgr,Strategic Accounts
CVS Health —Virginia
- $54,300 - $145,860 a year
- Full-time
- Remote
- Writing skills
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
13d
Customer Success Manager
3E —Richmond, VA
- $74,000 - $84,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
13d
Customer Success Operations Manager
Meazure Learning —Vienna, VA
- Full-time
- Remote
- Google Workspace
- 5 years
- Senior level
- Dental insurance
- Vision insurance
Customer Success Manager (Hybrid)
ISI Enterprises —Herndon, VA
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- 3 years
- Continuous improvement
- Organizational skills
- Opportunities for advancement
Account Manager (REMOTE)
Signal Vine, Inc —Alexandria, VA
- Remote
- Bachelor of Science
- Data analysis skills
- Mid-level
- Paid holidays
- Health insurance
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Manager, Customer Account
Gate Group —Dulles, VA
- $80,000 - $85,000 a year
- Full-time
- Bilingual
- Mid-level
- Office
- Commuter assistance
- Disability insurance
6d
Customer Success Manager
Everfox —Herndon, VA
- $93,400 - $127,900 a year
- Email
- Hybrid work
- Computer Science
- Writing skills
- Windows
- Paid time off
- 401(k) matching
Customer Account Manager
Insight Xcite —Fairfax, VA
- $120,000 - $170,000 a year
- Full-time
- Hybrid work
- 6 years
- Mid-level
- Office
- Health insurance
- Dental insurance
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Client Relationship Manager - DC
FusionTek —Arlington, VA
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- AWS
- Paid holidays
- Health insurance
Quick Apply
Client Administrative Manager
Steward Partners Global Advisory LLC —McLean, VA
- Full-time
- Mid-level
- Office
- Administrative experience
- Health savings account
- Health insurance
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Senior Client Relationship Manager (Wealth Management) NO RECRUITERS
Momentum Capitol Wealth Advisors —Reston, VA
- $70,000 - $95,000 a year
- Full-time
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid training
- Health insurance
Quick Apply
Membership Consultant (Manager In Training)
The Fitness Equation —Chantilly, VA
- Full-time
- Bachelor of Science
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
11d
Sales- Technical Account Manager
Arrowhead Engineered Products —Virginia
- From $70,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
3h
Account Manager
Richstone Surfaces —Chantilly, VA
- $65,000 - $120,000 a year
- Full-time
- Mid-level
- In-person
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7d
Entry-Level Account Manager
Confidential —Midlothian, VA
- $900 - $1,300 a week
- Full-time
- Office
- Business development
- Bachelor's degree
Quick Apply
11d
Service Sales Manager – Commercial Services
The MOHR Enterprises LLC —Arlington, VA
- $80,000 - $90,000 a year
- Clean driving record
- Mid-level
- Business development
- Fuel card
- Paid holidays
Quick Apply
3d
Pet Parent Relationship Manager
Dogtopia of Dulles —Chantilly, VA
- $19 - $24 an hour
- Urgently hiring
- Background check
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Customer Success Operations Manager

ProctorU Inc. -
McLean, VA

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Job Details

Full-time

Benefits

Dental insurance
Vision insurance

Qualifications

Customer communication

Full Job Description

At Meazure Learning, we aim to empower open-minded, inquisitive, and driven individuals. Every team member brings something new to our culture, and together, we make a meaningful impact on the lives of millions of test-takers around the world. Our shared purpose is rooted in a single vision:

To provide life-long learners across the globe the freedom to pursue their academic dreams and career aspirations safely, securely, and conveniently.

Our values—Hungry, Humble, and Smart—guide everything we do. We’re looking for individuals who bring curiosity, emotional intelligence, and team-first thinking to their work. If that sounds like you, let’s talk.

The Role:

The Customer Success Operations Manager has primary responsibility for long-term success and retention of current partnerships by utilizing scaled customer success tactics to provide customer service to Meazure Learning’s customers. To accomplish this, the Manager Customer Success - Operations will develop strategies for engaging customers to optimize customer experience and help them achieve successful outcomes with Meazure Learning via CRM tools, data tracking, and scaled service with the Account Services Team.

The Responsibilities:

Manage customer success model with Account Services Team to improve customer retention, satisfaction, and product adoption across low- and mid-tier customer segments.
Lead the Customer Education Team with a focus on developing proactive, value-added educational resources and enablement assets for both internal teams and customers.
Own and manage customer health tracking, engagement activities, and customer success workflows within Totango.
Work on strategic initiatives that support the OneMeazure strategy to standardize and streamline operations across the entire Customer Success organization.
Oversee key customer success metrics including retention, adoption, customer satisfaction, engagement, and operational performance.
Provide data-driven insights and recommendations to leadership teams to improve customer outcomes and operational effectiveness.
Support the continued evolution of customer experience frameworks, including onboarding, lifecycle management, customer health scoring, and risk management strategies.

The Desired Attributes:

Approximately 5+ years of experience in Customer Success, Customer Operations, or a related customer-facing role.
Strong written and verbal communication skills with the ability to engage effectively across teams and customer audiences.
Technical aptitude with proficiency in web-based applications, Google Workspace, and Microsoft Office Suite.
Strong organizational and prioritization skills with the ability to manage multiple initiatives, customer relationships, and operational responsibilities simultaneously.
Strong execution mindset with the ability to develop scalable solutions and operational strategies.
Comfortable using data and metrics to drive decisions, measure impact, and communicate recommendations.
Skilled at troubleshooting and problem-solving using a logical and systematic approach.
Demonstrated professionalism, empathy, patience, and strong interpersonal judgment.

Preferred Attributes:

Totango, Salesforce, and PowerBI knowledge, experience or expertise
Zendesk knowledge and ticket management

The Benefits:

Competitive base salary
Generous 401(k) plan with immediate vesting (100% of first 3%, 50% of next 2%)
BCBS Health, Dental & Vision Insurance with substantial employer contributions
Flexible time off policy
Ongoing professional development opportunities
Remote and hybrid-first work environment
A mission-driven culture with supportive, high-performing colleagues

Learn more at www.meazurelearning.com

Meazure Learning is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Meazure Learning is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Meazure Learning are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Meazure Learning will not tolerate discrimination or harassment based on any of these characteristics.

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Refine Your Search

customer relations manager jobs in virginia

Customer Success Operations Manager

Manager, Customer Relations and Guest Services

Client Operations Manager

Mgr,Strategic Accounts

Customer Success Manager

Customer Success Operations Manager

Customer Success Manager (Hybrid)

Account Manager (REMOTE)

Manager, Customer Account

Customer Success Manager

Customer Account Manager

Client Relationship Manager - DC

Client Administrative Manager

Senior Client Relationship Manager (Wealth Management) NO RECRUITERS

Membership Consultant (Manager In Training)

Sales- Technical Account Manager

Account Manager

Entry-Level Account Manager

Service Sales Manager – Commercial Services

Pet Parent Relationship Manager

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