Top 1280 Director of customer experience Jobs in Virginia

Director of Operations - Virginia Commonwealth University
Aramark —Richmond, VA
- $95,000 - $105,000 a year
- Sales
- Analysis skills
- University
- Disability insurance
- Health insurance
7d
Executive Director of Support Operations
Alexandria City Public Schools —Alexandria, VA
- $120,674 a year
- Full-time
- School experience
- Customer service
- Word processing
Director of Academic Success Services
Christopher Newport University —Newport News, VA
- $89,001 - $99,000 a year
- Full-time
- Background check
- Customer service
- English
Executive Director of University Events and Operations
George Mason University —Fairfax, VA
- Online Application
- Microsoft Outlook
- 3 years
- Driver's License
Deputy Director-Recreation Services
City of Alexandria, VA —Alexandria, VA
- $121,340.18 - $217,406.02 a year
- Full-time
- Background check
- 7 years
- Pass drug screening
Director- Department of Emergency and Customer Communications
City of Alexandria, VA —Alexandria, VA
- $141,481.34 - $253,368.44 a year
- Full-time
- 7 years
- Writing skills
- Office
Senior Director, Servicing Operations
Mission Lane —Richmond, VA
- $184,000 - $216,000 a year
- Full-time
- Remote
- Travel
- Senior level
- Leadership
- Paid parental leave
- Disability insurance
Director of RVA 311 & Citizen Services
City of Richmond, VA —Richmond, VA
- $148,263 - $247,618 a year
- Full-time
- Office
- Presentation skills
- Bachelor's degree
- Tuition reimbursement
- Referral program
Transition, Readiness and Change Management Director
Maximus —Tysons, VA
- $162,000 - $200,000 a year
- Bachelor's degree
- Travel
- Recruiting
- Paid holidays
- Disability insurance
4d
Director, Strategic Communications
Loudoun County Public Schools —Ashburn, VA
- $152,991 - $236,475 a year
- 8 hour shift
- Continuous improvement
- Mentoring
- Senior level
Assistant Director of Nursing
Chase City Health & Rehab —Chase City, VA
- $96,000 - $104,000 a year
- Full-time
- Skilled nursing facility
- RN License
- Customer service
- Health savings account
- Health insurance
Quick Apply
Physical Therapist Director of Rehabilitation
Functional Pathways —Lexington, VA
- Full-time
- Physical & Rehabilitation Medicine
- Master's degree
- Bachelor's degree
Quick Apply
Director, Mechanical Engineering, NA
Vantage Data Centers Management Company LLC —Sterling, VA
- $230,000 - $250,000 a year
- Full-time
- Hybrid work
- Writing skills
- Data analysis skills
- Ability to climb stairs
- AD&D insurance
- Disability insurance
Quick Apply
Assistant Director of Nursing
Manassas Health & Rehab Center —Manassas, VA
- $105,000 - $115,000 a year
- Full-time
- Background check
- CPR Certification
- Nursing
Quick Apply
Director, Industry Marketing - Defense
ServiceNow —Vienna, VA
- $192,400 - $336,700 a year
- Online Application
- Hybrid work
- 11+ years
- Research
- Residential
- Employee stock purchase plan
- Health insurance
Quick Apply
Director of Product Management
American Retirement Association —Arlington, VA
- $150,000 - $155,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Product management
- Profit sharing
- Health savings account
Quick Apply
8d
Senior Director of Capture Management
Agile Defense —McLean, VA
- $150,000 - $225,000 a year
- Extended hours
- Hybrid work
- Office
- Business development
- Travel
Quick Apply
Assistant Director of Nursing (ADON)(RN)
Bay Pointe Rehabilitation and Nursing —Virginia Beach, VA
- Full-time
- Microsoft Word
- CPR Certification
- Nursing
- 401(k)
Quick Apply
Child Care Site Director - Before and After School Program $1,000 BONUS!
Kindercare Learning Centers —Fredericksburg, VA
- From $22 an hour
- Full-time
- Classroom
- CPR Certification
- Customer service
- Health savings account
- Health insurance
Child Care Site Director - Before and After School Program $1,000 BONUS!
Kindercare Learning Centers —Fredericksburg, VA
- From $23 an hour
- Full-time
- Classroom
- Childcare
- CPR Certification
- Health savings account
- Health insurance
4d

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Director of Operations - Virginia Commonwealth University

Aramark -
Richmond, VA

Apply Now

Job Details

$95,000 - $105,000 a year
7 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance

Qualifications

Contract documentation review
Contract review
Customer relationship building
Sales
Team leadership
Client rapport building
Contract interpretation
Employee relationship building
Financial analysis
Managing budgets in a finance role
Contract management experience in education
Contractual compliance checks
Client management
Sales strategy
Financial performance measurement
Organizational budget management
Senior leadership

Full Job Description

Job Description

As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.

Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.

COMPENSATION: The salary rate for this position is $95,000 to $105,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Job Responsibilities

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Apply Now

Refine Your Search

director of customer experience jobs in virginia

Director of Operations - Virginia Commonwealth University

Executive Director of Support Operations

Director of Academic Success Services

Executive Director of University Events and Operations

Deputy Director-Recreation Services

Director- Department of Emergency and Customer Communications

Senior Director, Servicing Operations

Director of RVA 311 & Citizen Services

Transition, Readiness and Change Management Director

Director, Strategic Communications

Assistant Director of Nursing

Physical Therapist Director of Rehabilitation

Director, Mechanical Engineering, NA

Assistant Director of Nursing

Director, Industry Marketing - Defense

Director of Product Management

Senior Director of Capture Management

Assistant Director of Nursing (ADON)(RN)

Child Care Site Director - Before and After School Program $1,000 BONUS!

Child Care Site Director - Before and After School Program $1,000 BONUS!

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