Top 287 Dispatch operator Jobs in Virginia

Operations Manager - Client Services & Dispatch
Excel Courier —Ashburn, VA
- $98,040 - $144,840 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Health insurance
2d
Planned Services Scheduler
Convo LLC —Virginia
- $28.85 - $33.65 an hour
- Full-time
- Remote
- Google Workspace
- Mid-level
- 3 years
Quick Apply
9d
Dispatcher
HopeLink Behavioral Health —Oakton, VA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Spanish
- Mid-level
- High school diploma or GED
- 403(b) matching
- Paid holidays
Quick Apply
3d
Support Services Dispatcher
VHC Health —Arlington, VA
- $19.17 - $29.90 an hour
- Part-time
- Office
- High school diploma or GED
- Typing
- Health insurance
- Dental insurance
Dispatcher (Transportation)
Loudoun County Public Schools —Leesburg, VA
- $29.20 - $37.58 an hour
- 8 hour shift
- Office
- CDL
- High school diploma or GED
POLICE DISPATCHER
Town of Herndon, VA —Herndon, VA
- Mid-level
- High school diploma or GED
- Driver's License
911 Dispatcher
City of Portsmouth —Portsmouth, VA
- $53,765.84 - $69,216.92 a year
- 12 hour shift
- Basic math
- Mid-level
- High school diploma or GED
3d
Police Dispatcher
Northern VA Community College —Fairfax County, VA
- $55,000 a year
- Overtime
- Background check
- 18 years or older
- Computer literacy
- Paid parental leave
- Health insurance
Remote Customer Service Representative/Dispatcher
Service Specialties, Inc. —Chantilly, VA
- Call employer
- Remote
- Residential
- Typing
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Dispatcher
Transdev —Springfield, VA
- $24.38 - $31.93 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Dental insurance
- 401(k)
Dispatcher Medical Transportation
MB Solutions LLC —Virginia Beach, VA
- $20 - $25 an hour
- Full-time
- Organizational skills
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Police Dispatcher
Northern Virginia Community College —Fairfax County, VA
- $55,000 a year
- Overtime
- Background check
- 18 years or older
- Computer literacy
- Paid parental leave
- Health insurance
Transport Dispatcher - Inova Transfer Center
Inova Health System —Virginia
- Weekends as needed
- High school diploma or GED
- Critical & Intensive Care
- Children
- Wellness program
- Paid parental leave
Police Dispatcher I
City of Fairfax —Fairfax, VA
- $50,820 - $81,169 a year
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Data entry
- On-the-job training
ESU Overwatch (GSOC/Dispatcher) - Grave Shift
SECURITY INDUSTRY SPECIALISTS INC —Herndon, VA
- $31 an hour
- Overtime
- CPR Certification
- Customer service
- Military
- Dental insurance
- 401(k)
Quick Apply
6d
911 Public Safety Telecommunicator, Calltaker
City of Norfolk, VA —Virginia Beach, VA
- $48,040.87 - $55,247.00 a year
- 12 hour shift
- CPR Certification
- No experience needed
- English
- Paid training
- Wellness program
1d
Dispatcher
Michael & Son Services Inc. —Richmond, VA
- Weekends as needed
- Sales
- Residential
- High school diploma or GED
- Disability insurance
- Dental insurance
Quick Apply
Dispatcher
Keolis Transit America —Woodbridge, VA
- $25.69 an hour
- Weekends as needed
- Background check
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Transportation Supervisor - 2026/2027 SY
Colonial Heights Public Schools —Colonial Heights, VA
- $46,088 - $78,349 a year
- 8 hour shift
- Mid-level
Bus Operations Specialist (Transportation Dispatch)
Loudoun County Public Schools —Leesburg, VA
- $33.29 - $42.89 an hour
- 8 hour shift
- Mid-level
- Office
- CDL
13d

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Operations Manager - Client Services & Dispatch

Excel Courier -
Ashburn, VA

Apply Now

Job Details

Full-time
$98,040 - $144,840 a year
2 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Team leadership

Full Job Description

Operations Manager – Client Services & Dispatch

Excel Courier | Ashburn, VA | Full Time | On-Site

Position Summary
The Operations Manager – Client Services & Dispatch leads the Client Services and Dispatch teams, with primary accountability for personnel management, team development, and operational process ownership of these functions. Build, scale, and hold accountable high-performing teams that deliver service quality to customers. Partner with the operations management team to ensure end-to-end service delivery.

Essential Functions (Duties and Responsibilities)
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Service-quality accountability. Serve as the primary point of accountability for service-quality outcomes delivered by the Client Services and Dispatch functions.
Build and scale teams. Build and scale the Client Services and Dispatch teams in line with business growth, including workforce planning, hiring, onboarding, role design, staffing requirements, selection, and recommend termination.
Develop people and culture. Develop team members through coaching, mentoring, skills development, and career-path planning; guide employees in handling difficult or complex problems and resolving escalated complaints or disputes. Foster a positive, collaborative team culture using strong interpersonal and communication skills across all levels of the organization.
Performance standards and accountability. Establish clear performance.
standards and accountability mechanisms; conduct regular performance reviews, coach through performance issues, and hold team members to defined expectations.
Process ownership and daily operations. Own and continuously improve the processes within Client Services and Dispatch; maintain metrics, reports, process documentation, customer service logs, and training records; prepare work schedules and assign specific duties.
Compliance and oversight. Monitor operations to ensure staff compliance with administrative policies and procedures, safety rules, contracts, and government regulations.
Cross-functional collaboration. Collaborate with the operations management team, to formulate and implement cross-functional policies, procedures, goals, and objectives, including process and technology initiatives.

Work Environment
This job operates in a demanding, high stress, fast-paced call-center office setting, as well as occasional presence in a temperature-controlled warehouse. This position routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Requirements
While performing the duties of this job the employee is frequently required to walk, sit, hear, speak, hold, visually inspect, and utilize repetitive hand motions requiring finger dexterity and hand eye coordination. Employee must maintain a professional and customer-friendly demeanor, be able to work in a fast paced environment, handle stressful situations, occasionally lift and handle packages up to 50 lbs., and be able to visually distinguish primary colors.

Core Competencies
Team Leadership
Managing People / People Development
Performance Coaching & Accountability
Interpersonal Skills / Impact and Influence
Conflict Resolution
Change Management
Customer Service
Delegation
Problem Solving
Communication

Required Education and Experience

Five or more years of people-management experience leading and developing teams in a high volume, dynamic environment.
Demonstrated track record of scaling teams, building accountability structures, and developing direct reports.

Compliance Requirements
Successful completion of all required pre-employment screenings, onboarding requirements, and mandatory training programs, including background screening, drug screening, credit check, HIPAA training, TSA training, and other company-required certifications.

Job Type: Full-time

Pay: $98,040.00 - $144,840.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Apply Now

Refine Your Search

dispatch operator jobs in virginia

Operations Manager - Client Services & Dispatch

Planned Services Scheduler

Dispatcher

Support Services Dispatcher

Dispatcher (Transportation)

POLICE DISPATCHER

911 Dispatcher

Police Dispatcher

Remote Customer Service Representative/Dispatcher

Dispatcher

Dispatcher Medical Transportation

Police Dispatcher

Transport Dispatcher - Inova Transfer Center

Police Dispatcher I

ESU Overwatch (GSOC/Dispatcher) - Grave Shift

911 Public Safety Telecommunicator, Calltaker

Dispatcher

Dispatcher

Transportation Supervisor - 2026/2027 SY

Bus Operations Specialist (Transportation Dispatch)

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