Top 21 Ecommerce program manager Jobs in Virginia

Assistant Workplace Operations Manager - Amazon
Northwest Center —Arlington, VA
- $69,513 - $89,190 a year
- Full-time
- English
- Mid-level
- Office
- Wellness program
- Disability insurance
Sr. Technical Program Manager, Amazon Talent Solutions - High Volume Hiring, Amazon Talent Solutions - High Volume Hiring
Amazon.com Services LLC —Arlington, VA
- $148,700 - $201,200 a year
- Full-time
- 3 years
- Product management
- Budgeting
- AD&D insurance
- Health insurance
Sr. Technical Program Manager, Amazon Talent Solutions - High Volume Hiring
Amazon.com Services LLC —Arlington, VA
- $148,700 - $201,200 a year
- Full-time
- 3 years
- Product management
- Budgeting
- AD&D insurance
- Health insurance
Senior Partner Development Manager, Amazon Stores Agency Program
Amazon.com Services LLC —Arlington, VA
- $113,100 - $160,000 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- AD&D insurance
- Health insurance
Sr Program Manager, Amazon University Talent Acquisition (AUTA)
Amazon.com Services LLC —Arlington, VA
- $115,600 - $160,000 a year
- Full-time
- Senior level
- Business
- Master of Business Administration
- AD&D insurance
- Health insurance
Training Program Manager, Amazon Worldwide Grocery Stores (WWGS)
Amazon.com Services LLC —Arlington, VA
- $74,200 - $129,800 a year
- Full-time
- 3 years
- Master's degree
- Bachelor's degree
- AD&D insurance
- Health insurance
Business Development Manager, Financial Services, Private Equity, Amazon Business
Amazon.com Services LLC —Arlington, VA
- $143,700 - $194,400 a year
- Full-time
- Mid-level
- Leadership
- Negotiation
- AD&D insurance
- Health insurance
3d
Sr. SAP Technical Program Manager, Amazon Leo for Government
Amazon Kuiper Manufacturing Enterprises LLC - M90 —Arlington, VA
- $148,700 - $201,200 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Product management
- AD&D insurance
- Health insurance
Sr. Technical Program Manager, Regulatory, Amazon Leo
Amazon Kuiper Manufacturing Enterprises LLC —Arlington, VA
- $148,700 - $201,200 a year
- Full-time
- 7 years
- Engineering
- Senior level
- AD&D insurance
- Health insurance
Program Manager, Planning, Amazon Leo, Global Service Compliance
Amazon Kuiper Manufacturing Enterprises LLC —Arlington, VA
- $55,600 - $97,400 a year
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- AD&D insurance
- Health insurance
12d
Sr. Security Program Manager , Amazon Leo for Government (ALG)
KGS LLC —Arlington, VA
- Urgently hiring
- 5 years
- Writing skills
- Business development
Senior PM Business Operations, Amazon University Talent Acquisition
Amazon.com Services LLC —Arlington, VA
- $115,600 - $160,000 a year
- Full-time
- SharePoint
- Senior level
- Business
- AD&D insurance
- Health insurance
4d
Sr. TPM, Prime Air, Amazon Prime Air
Amazon.com Services LLC —Arlington, VA
- $148,700 - $201,200 a year
- Full-time
- 5 years
- Product management
- Budgeting
- AD&D insurance
- Health insurance
Sr. Worldwide Specialist - Amazon Bedrock, Amazon Bedrock
Amazon Web Services, Inc. —Arlington, VA
- $147,900 - $200,100 a year
- Full-time
- 5 years
- Military
- Bachelor's degree
- AD&D insurance
- Health insurance
5d
Sr. Regulatory Compliance Specialist, Amazon Leo Security Assurance
Amazon.com Services LLC —Arlington, VA
- $119,300 - $208,900 a year
- Full-time
- 6 years
- Computer Science
- Office
- AD&D insurance
- Health insurance
Corporate Security Incident Response Supervisor, Amazon Corporate Security, Business Assurance Center
Amazon.com Services LLC —Arlington, VA
- $60,700 - $106,100 a year
- Weekends as needed
- Mid-level
- 3 years
- Bachelor's degree
- AD&D insurance
- Health insurance
COMSEC Officer, US Amazon Dedicated Cloud Security
Amazon Web Services, Inc. —Arlington, VA
- $102,000 - $178,400 a year
- Full-time
- Travel
- Training & development
- Senior level
- AD&D insurance
- Health insurance

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Assistant Workplace Operations Manager - Amazon

Northwest Center -
Arlington, VA

Apply Now

Job Details

Full-time
$69,513 - $89,190 a year

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Pet insurance

Qualifications

English

Full Job Description

Northwest Center has been a vendor at Amazon for over two decades. The NWC @ Amazon division has grown to over 300 employees, providing a wide variety of customer service support on Amazon’s thriving campuses nationwide. The Move Program is crucial in managing the internal office move process. They collaborate with vendors to execute corporate relocations, guide the customer’s point of contact through each stage of the move, and serve as the primary source of information for all aspects of the relocation. Their expertise ensures smooth and efficient transitions, maintaining high standards of service and communication throughout the entire process.

As the Assistant Manager of Program Operations, you will oversee the team that manages Moves, Adds, and Changes (MAC) services across the Amazon campus. We seek a passionate people leader eager to support our team by facilitating their professional development and day-to-day performance management. Our new leader will provide a balance of customer obsession and technical understanding to set clear performance expectations, monitor progress against goals, and provide coaching to ensure the team's success.

As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences. If you share our values and are interested in leading a high-performing team, we encourage you to apply.

Location: Arlington, VA & DC Area
Schedule: Full-Time, 40 hours per week | Monday - Sunday between 7:30AM - 6PM. Must be able to work a flexible schedule.
Starting Wage Range: $69,513 - $79,352 per year | Full Salary Range: $69,513 - $89,190 per year

What We Can Offer:

Comprehensive Medical, Dental, Vision, Disability, and Life Insurance, effective the month after 30 days of employment
17 Accrued Paid Time Off Days Annually
Additional 10 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave
Retirement 401(K) with a company match
Employment Assistance Program (EAP) via Spring Health
Mental Wellness Program including six free therapy sessions per year
Opportunity for career development with our NWC Mentorship Match program
Wellness Reimbursement Program - $25/month
Student Loan Contribution Program - $50/month
Arlington, VA: Company-Provided SmarTrip card or Parking Stipend - $153/month
Pet Insurance Discount Program

Check out the entire list of benefits Northwest Center has to offer here: https://nwcbenefits.hrbenefits.net/

* Please submit a resume with your application. Cover letters preferred but not required. *

What You Will Do

People Leadership

Provide management, day-to-day direction, and leadership to the Move Ambassador team.
Responsible for employee development through the development of individualized goals and the creation of training plans to ensure that employees achieve established goals.
Responsible for staff performance, ensuring that all procedures, processes, and policies are understood and followed.
Providing corrective employee conversations related to employee performance as necessary, including subsequent follow-up.
Responsible for the interviewing, hiring, and termination process and discussions, partnering with Human Resources as necessary.
Contributes to a positive work environment that encourages retention of talent.
Foster a spirit of teamwork and unity among team members that allows for disagreement over ideas, conflict and expeditious conflict resolution.

Operational Excellence

Ensure program service level agreements and operation standards are met or exceeded, including staffing levels, email response times, and overall customer satisfaction.
Define and closely monitor day-to-day service levels and overall KPIs, including qualitative measures.
Facilitate change management activities with cross-functional team members and stakeholders to understand and ensure the adoption of new rollouts.
Drive a complex program across multiple stakeholders, maintaining and cultivating client relationships.
Identify potential challenges and opportunities within the programs. Communicate and collaborate with key stakeholders to implement timely solutions.
Deliver engaging presentations and effectively communicate information, data, or reports to diverse audiences.
Design reports, support dashboards, and analyze data to track activity.

Customer Experience

Act as liaison between Northwest Center, Amazon, and other vendors, ensuring continuity and ongoing improvement/development of relationships with various Amazon Teams, providing an enhanced Amazon brand experience.
Provide elevated customer support for Amazon employees and vendor partners.
Partner with the Lead to handle escalated situations during the move process.

Who You Are

Bachelor’s Degree or equivalent combination of education and experience
4-year customer service or administrative support experience
2+ years of experience in a leadership role
2+ years’ experience with project or program management or business operations
Commitment to Northwest Center’s mission of inclusion and ability to successfully work in a diverse environment.
Detailed oriented and thorough, with ability to see the “big picture”.
Passion to foster an inclusive and diverse culture through initiatives, training & education, communications, and implementing optimizations based on high-level goals.
Regularly seeks new and improved methodologies for enhancing the effectiveness of organization.

Working Conditions & Physical Demands

Must be able to frequently carry and lift a backpack containing a laptop and other supplies, up to 50 pounds.
It is a combination of desks and active visits to several Amazon buildings, so the ability to walk consistently within a 1.5-mile radius is required.
Variable working hours, with availability to work a flexible schedule to meet the needs of the business, including arriving early, staying late on a moment’s notice, and occasional evening and weekend shifts.
Ability to read, write, speak, and comprehend the English language
Ability to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses).
Ability to identify and understand the speech of another person (with or without a personal auditory hearing device).
This is a dog friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit.

Northwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, perform essential job functions, and/or receive other benefits and privileges of employment, please contact us at [email protected].

At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion toward a day when people of all abilities can learn and work together.

We believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.

IND123

Apply Now

Refine Your Search

ecommerce program manager jobs in virginia

Assistant Workplace Operations Manager - Amazon

Sr. Technical Program Manager, Amazon Talent Solutions - High Volume Hiring, Amazon Talent Solutions - High Volume Hiring

Sr. Technical Program Manager, Amazon Talent Solutions - High Volume Hiring

Senior Partner Development Manager, Amazon Stores Agency Program

Sr Program Manager, Amazon University Talent Acquisition (AUTA)

Training Program Manager, Amazon Worldwide Grocery Stores (WWGS)

Business Development Manager, Financial Services, Private Equity, Amazon Business

Sr. SAP Technical Program Manager, Amazon Leo for Government

Sr. Technical Program Manager, Regulatory, Amazon Leo

Program Manager, Planning, Amazon Leo, Global Service Compliance

Sr. Security Program Manager , Amazon Leo for Government (ALG)

Senior PM Business Operations, Amazon University Talent Acquisition

Sr. TPM, Prime Air, Amazon Prime Air

Sr. Worldwide Specialist - Amazon Bedrock, Amazon Bedrock

Sr. Regulatory Compliance Specialist, Amazon Leo Security Assurance

Corporate Security Incident Response Supervisor, Amazon Corporate Security, Business Assurance Center

COMSEC Officer, US Amazon Dedicated Cloud Security

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