JOB We are seeking an enthusiastic Jr. Programmer/Analyst to provide Tier I/II technical support assisting users with various Banner ERP needs and report writing. This position is required to assist in writing, testing, maintaining, and supporting PL/SQL scripts in Windows, Linux, and MacOS operating systems. The successful candidate will have experience in application development using current, industry-standard technologies. This role requires an individual with proficient communication and people skills coupled with technical understanding of the software development lifecycle. Working with the technical staff and functional/business units is essential.
EXAMPLE OF DUTIES
- Create SQL query statements to satisfy user requests for reporting.
-
Prepare data for job runs.
-
Support existing jobs or query request.
-
Design Argos Datablocks for reporting.
-
Collaborate with stakeholders to gather reporting requirements and translate them into technical specifications.
-
Extract, clean, and analyze data from multiple sources including SQL databases, ERP systems, and CSV files.
-
Monitor data quality and troubleshoot reporting issues as they arise.
-
Provide training and support to end-users on self-service reporting tools.
-
Troubleshoot, analyze, and change user requests for reporting purposes.
-
Develop and/or enhance standard operating procedures.
-
Ability to demonstrate the learning capability to cope with fast-paced development.
-
Write ad-hoc SQL queries to support data analysis.
-
Ability to prioritize and multitask.
-
Experience optimizing report performance.
-
Problem solve Banner module issues.
-
Linux server tasks
-
Perform other duties as assigned.
SUPPLEMENTAL INFORMATION
- Unit Test and SQL Query optimization
-
Experience with Argos reporting tool.
-
Use of Toad Software
-
Banner 9 modules
-
Linux commands
-
Reporting tool experience is a plus.
-
Ability to prioritize and multitask.
-
Deadline driven and meticulous.
-
Current CompTIA, Microsoft, or other industry related certification
-
Excellent written and verbal communication
-
Excellent customer service skills
